This place is in the Northridge Fashion Center Mall and the perfect spot for a back massage or a foot massage, including holistic reflexology services, including full body head-to-toe reflexology. They do give a hard pressure deep tissue massage so let them know if you don't want it too hard. Traditional reflexology is based on the premise that the feet and body mirrors the health of the body. They use hard pressure to stimulate reflex points in the feet, hands and body, with the goal of unblocking and restoring the flow of the body's vital energy. The intensity of the pressure is used to address areas believed to be congested or imbalanced. There is a little bit of a language barrier where it was sometimes hard to understand what they were trying to tell me but the staff were nice to us. read more

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Worst experience ever. The massage itself was fine, but they forced me to write a tip for the masseur before I could even leave. I felt pressured and completely taken advantage of. This place is a total scam. read more

I had been there 1st during shopping around at weekends feeling so tired of my feet with my husband so notice there's a massage place here so try to visit it. Looks very clean and quiet place at 2nd floor. It's so surprised me that the massage therapist were all professional esp. the manager guy, my husband choose the chair massage he said relief his neck and back pain so well. Then they serve us water caring us very well so we tipped them well too. Absolutely recommend will come again Have no idea why so lower star review I guess they might change new and more professional therapist or employees than 4 year ago...... read more

Totally Chi Reflexology - Chair Massage, Feet Massage, and Full Body Bed Massage - Massage Near Me - Northridge, California

Tiday, November 19, 2024, my wife introduced me to Totally Chi Reflexology for the first time. I was fortunate to have Andy work on my neck which, for many months, held a stiffness on the right side. I have other family members that had gone over the past few years and continue to visit the Northridge Mall location. Like myself, all are wonderfully impressed by the quick resolution of physical issues. Personally, my neck improvef over a the few hours after a 30-minitr treatment and I'm told that over the next few days it will likely be completely resolved. I still plan a follow up next week just to be sure. Andy is extremely professional, checking with me from time to time over the 30 minutes to be sure I was comfortable as he worked. The location is wonderfully designed and extremely clean. All staff are superior professionals. I believe you cannot go wrong by contacting Totally Chi Reflexology and discussing your tissue with them. read more

This place is a must when in this mall. I always get the 30 minute deep tissue prior to leaving the mall. I get bruised from the deep massage but the relief after a couple of days is worth it. read more

I had a very uncomfortable experience during my full body massage. The male masseuse in his late 40s put my hand near his private parts, which was completely inappropriate. I do not recommend anyone coming here. Ps I'm a female in my late 20s , this is my dads account. read more

Dude had strong heavy hands. Too strong, even for me. I didn't go to massage therapy school but aren't you supposed to stop at the bone? This guy didn't stop at the bone. He went hard at every know he found though. That was great. He went hard non--stop and that wasn't so great. I actually cried uncle halfway through my 20 minute massage. So good it hurts? It hurts so good? I tried telling him it hurt but I think he misinterpreted it. They accept card but prefers cash. read more

Great massage, don't have to wait and the professional service and location are perfect!

I was a bit nervous to try a massage place at the mall- but being a mother of 2 also working full time remotely, I took my chances- I am soooo glad I did! I initially asked for a 60 minute table massage. Sarah was my masseuse and she had the perfect pressure throughout and was spot on with the areas I was most tense (neck, shoulders, upper back)... I did get a fully body and I now feel brand new! Haha! Somewhat mid-into the massage I asked if she can do a 90minute instead of 60 minutes and she said "of course!" So grateful for that! Can't go wrong with a 90minute amazing massage for a reasonable price! ($85) I see a number of negative reviews but want to make sure they also get the kudos they deserve. My experience exceeded my expectations and I will definitely be seeing Sarah again soon! Thanks Sarah!!! read more

I've been Totally Chi Reflexology store since 2014 when They first opened and I just realized that I haven't reviewed them for reasons:They have Nothing. This week has been especially rough for me. So I decided to treat myself with an afternoon at Totally Chi store and It was the most amazing 90 minuets. Every therapist that work here are professional,easygoing,friendly and polite. They spare No time in pampering you. My favorite treatment is the Totally Chi massage. You get here is worth every $ that they charge. I love Totally Chi very read more

Totally Chi Reflexology - Massage Near Me - Northridge, California

It was not a relaxing experience. Hard massage even after telling him to ease up. Kept working the same area. I know I'll be hurting tomorrow. Was ready to end it early. No foot massage at all. He did a chiropractic move on my neck & middle of my back. Not a chiropractic place. Paid & was pulling out a tip & the guy said, "No tip?" Not a chill place. Won't go back. read more

I don't normally give reviews I didn't even have yelp. But I felt the need to download it to write this. On Saturday my boyfriend and I went to the Northridge mall to hang out. We walked past Totally Chi Reflexology's booth and he took my boyfriends arm and started massaging his back. He took a chair out for me and told me he was going to give him a minute for free. I said okay sounds good. Also, keep in mind there is a paper on the wall saying you can have a free minute to test it. He kept messaging my friends back and told me he would give him another minute so he could massage his neck. He then put lotion on his hand and rubbed it onto his neck. After like five minutes another worker came. The man massaging my boyfriends back explained that this other dude was the master that taught him everything. He took my arm and told me to give it a try. I said and I quote, "no thank you I hate massages. I really hate my back cracked and I have no money." The guy told me to just try a minute to see. I said, "no I hate massages a lot. No thank you." He basically took my hand and just said, "try!" It was one of the most painful experiences of my life!! They massages our backs with their elbows and knees. They pushed down way too hard. And my back hurts way WAY more than it did before. And I have a giant bruise on my back. And when I move it just feels like one solid internal bruise. After I got done with my s**t massage my boyfriend finished before me because he went before me. I walked over to him and he looked pissed. I asked him if everything was okay. He said, "no the guy kept hounding me for money and I didn't want to walk away and leave you. So I just gave him the $40." That is bullsh*t. You can't pull someone over say they will give you a free sample and charge them that much. I also kept trying to tell the guy doing mine it hurt and I wanted to be done. Anyway, I can go on and on but it still won't give my boyfriend his $40 back. And I would definitely give them a 0 star if I could. Please spare yourself and don't go there. Go somewhere good and get a $40 massage that's worth it! read more

Do not go here. First, the people waiting outside hover like vultures and if you're within 10 feet of them they grab your arm, start massaging your neck, etc. If you are only going in for a chair massage they will try to give you a foot massage "sample". For free, they say. Then they'll try to get you to buy more time. Even though you say no, they'll play the Non English card and pretend you didn't understand. I finished my massage then asked how much it is. $30 he said. I used my credit card and he charged me $40. When I questioned it, I could tell he was hoping I didn't notice. After stuttering a bit, he said, " For the foot massage". "I thought it was a sample?" I asked. "Oh you know mumble mumble mumble" and shrugged it off. Silly me I had already tipped the guy. I should have grabbed the tip back before leaving. Take the positive reviews with a grain of salt. Not that I'm saying dont trust it but there is a big fat sign at the back of the room that says "Give us a good review, we'll provide 20 minutes free." I feel bad, I do. People are just trying to make a living. But I totally got played and won't be coming back. read more

I had very bad leg pains due to stress. And I came across this place while shopping and went inside had to wait 5-10 mins as they were full and then my turn happened. Those 30 mins of my time was amazing and I was so relaxed after that. They concentrated on the parts I mentioned and they identified my issue and did specifically there. read more

They aligned my back !!! I loved this place Super respectful and friendly. Go here if you want to relax read more

Massage felt good but 2 days later i felt bruised, and im not happy about the lady that did my massage, i paid for a 30 min massage and she only did 20 mins. i showed her phone, i had timer, but she only smiled. When it was time to pay she demanded i leave tip, i told her i was paying for my husbands massage too who was still on the table, she said ' ok Tip here on receipt or cash, which one do you want?' i put $10 on card, my intentions was to give her cash and put $10 on card for my husband, she comes to my face with a smile and says '$10...that's not enough, 5 for him 5 for me...your husband is getting a 45 min massage its a lot of work, $10 not enough' i was really upset, but stayed calm, for the first time ever i was bullied into leaving a tip and the amount i was leaving. read more

Note to self, if I'm incredibly cranky & tired do not go out! I got reeled in after a friend wanted a massage. I was incredibly tired & cranky & wanted to simply wait for my friend while she got her massage. One of the employees grabbed me & started to work on me. Bad sign. I told them "no." But decided what the heck. The employee started working on my neck & upper back. It hurt & still hurts after several hours. The employee was incredibly pushy. I finally got up & had enough. Another employee asked me if I wanted a foot massage, I said "no." And they didn't grab me. I paid the bill ($20 for 20 minutes). Would I go back? Absofuckinglutely no! read more

Ignore the negative reviews! I love these guys. I just melt in the chair and enjoy the great pampering. I have had several massages from Li - he has really intuitive hands and doesn't miss a spot from the top of my head down to my waist. He finds every knot. It's a little piece of massage heaven. I have had many table massages which have ranged from pathetic to fantastic but my stress is usually in my neck and shoulders so a chair massage works perfectly for those areas. I'll be back! I go at least once a month. Li was my favorite therapist but I have not seen him lately. Only once in over 30 visits have I ever felt I did not get a good massage. As some of the other reviews pointed out, it is all about expectations - this is a no nonsense Massage, they go straight to work, and at least in my experience, always find and workout the knots. read more

Note: this review is strictly for the satellite area next to the escalator near the food court on the first floor. I have never gone to the "main" store location on the second floor near Macy's men+fashion TL;DR: if you want a very firm, elbow-liberal chair massage to get tough knots out of your shoulders instead of a lighter touch, come here and you'll have a good time. As long as you have the appropriate expectations going in, you will get an AMAZING chair-massage experience here. I am a (as of the writing this review) a 29 yr old, 5'6", ~160 pound white girl who has had a fairly stationary office job on the computer for 8hrs a day, 5 days a week, for a few years. I make an effort, but I have poor posture sitting in my cubicle and have a LOT of stiffness in my neck, shoulders, arms and lower back. I go to many strip mall "foot massage" places to relax and provide some temporary relief to those pressure points. Today I came up to their chairs about 30 minutes from closing time, and they immediately call out, telling me to sit in a chair and get started, which is exactly what I would expect in a busy, loud, mall environment. I smile and firmly say I am looking over the posted price sheet. He tells me they close in 30 min so they can do 20 min for their posted price of $25. That seems fair, mall upcharge makes it a bit expensive, but not outrageous, so I agree and put my purse down, take off my jacket and glasses, and sit with my face down. A second man begins the massage, moving my purse into a position below my chair where I could see it which was nice and reassuring, and the cushion where your arms rest is a good place to keep your phone in view for security and if you're paranoid about the time shenanigans mentioned in other reviews (I did not get this at all during my visit). In the chair, the man used very firm hands and liberal use of his elbows and forearms which may, admittedly, be too intense for some people as I think I may have a higher tolerance for pressure/pain than some folks from personal observation. For me, the extremely firm touch and elbow use was EXACTLY what I needed. Many may describe it as "digging into" my shoulders and back, and this may not be comfortable for everyone, but for me it was perfect. Many times he pushed the point of his elbow into my shoulders and it was great! At the end, he had me sit up and he twisted my upper body both ways, popping I think every single vertebrae in my back - awesome. I feel great! My shoulders feel normal, the muscles next to my neck and shoulders did not have the constant, dull pain I'd gotten used to. The 20 minutes are up, so I thank the massage man and tell the cashier guy I would pay the $25 on my card, and tip in cash. He charges my card, and makes a point to zero-out the tip line on my receipt in front of me, so I sign, get a copy and hand over the cash tip. I walk out very satisfied with the experience. I would caution folks not to expect a harmonious, relaxing experience here as the mall environment is just not suited for that. Chairs are best suited for shoulder and back massages, to help work out some of the stiffness you get from walking around for an hour or two straight (like you do at a mall). They did have one 'bed' to lay down on, but I am skeptical of how those types of massages would be in the busy, bright mall, but it's there. There is a language barrier, so speak clearly as much as you can, and if they are too firm for you, sit up and say "not hard please" since it's difficult to hear people when their face is buried in a chair or bed. That said, if you really do not want a firm massage you may want to look elsewhere. Clearly establish which service you are paying for and how much you want charged where (cash/card), and you should be fine. I am a naturally nervous person, so having a good sense of what to expect helped me a lot. I tried to provide that type of informational walkthrough as best as I could here, so hopefully it helps someone else. read more

Great for selfcare while you holiday shop. They do haggle...I wasn't going to do the foot massage but for $40 got a 15 minute chair and 20 min foot. What was great about the chair was she really used elbows and what was great about the feet was because this was at the mall I was afraid that my feet would feel sticky (like after a pedicure ) but she towel washed my feet after! Nice...I gave a tip ...they accept tips and have a "punch" card of do 10 visits and get the 11th (15 min) treatment free. read more

Totally Chi Reflexology - Every mall should have one of these! Chair and foot massage = selfcare during the Holidays!!! - Massage Near Me - Northridge, California

I just came back from this place extremely disappointed and angry. The people here upsold me for a 20 minute massage when I asked for a 15. They were charging me $25 for a massage that wasn't even worth it and they were forcing me to add in a tip when I told them I couldn't today. What a rip off read more

I went yesterday around 6/7:30pm i decided to try it cause my shoulder hurt really bad. I ended coming out WORSE I COULD NOT EVEN Stand up from the table . My back was killing me go to a chiropractor to day n the dislocated my hip don't go here stay away from here period I'm all fuxked up now worse worse worse experience ever read more

Horrible! Don't waste your money $$$! Pushy, unprofessional! Way too rough and pushy about tips! She was on her phone the whole time giving me a massage! NOT PROFESSIONAL AT ALL....!!!!! read more

What a waste of time it was Trowing my money in the trash at pay time I handed him a hundred dollars bill and he wanted to keep it all 70. Dollar tip no way. No skill at massaging and a rip off I was not going to tip him in the end he tip himself 5 dollars out the 100. Btw they where also speaking loud in there language and laughing. read more

PLEASE READ!!! I went in to get my mom a massage for her back pain. There was only two people working at the time a female and a male (I'm not good with names). We specifically wanted the guy to help us whom was busy with a client but we were not in a hurry and did not mind waiting. The female was so pushy and almost pressuring us to go with her. My mom and I explained to her that we wanted to wait for him and she continued to push to go with her and if we didn't like it they'll switch. She was extremely pushy about it and I was getting frustrated that she wasn't listening to our request. In addition to that she kept telling the guy things in her language when we were hesitant about going with her. She pushed so much that she kept telling my mom to go to the table and lay down to the point we felt bad for her and my mom didn't say anything and just went with it. Make sure you check the time you start because once more people come in they will finesse you and rush. Once she was done I payed her cash it was a 30 min massage for $30. I payed for the service. Was I satisfied? No I was not, therefore I did not leave a tip. As we are walking out she stops me and I turn around I double check what i gave her to make sure it wasn't my mistake and she asks for a tip. I look at her and ask her " isn't a tip a customers choice?" and she looks at me and says NO. I could not make this up. If this was anywhere else and someone demanded a tip they'd prob get fired. I always tip but this time I was really not satisfied with the customer service. She made me feel as I had no choice so I gave her $2 and she was pissed asf she noded and almost seemed like she didn't want to take it cause it was just $2. Really ungrateful in my opinion $2 is better than nothing. She made us feel like we were horrible people. We've been coming here for some time but after this bad experience we will not be going here anymore! They are very aggressive about tipping. BEWARE if you pay with card. Past times we went and payed with card they will add an additional amount as their tip with out asking you before hand with out authorization. You will only notice when you take a look at your receipt. read more

This place is great nice people , Great massage, great prices. I can't wait to go back and relax. read more

I don't remember the girl's name but she was pretty tall perfect english with impeccable massage skills...it was perfect! Spent little more than usual but it was so worth it! read more

译文 I went over there with my family and everybody said it was comfortable!! We will go back again! read more

Let me start by saying i don't usually complain about services i just don't return. Yesterday i was having really bad neck pain trying making a appointment in my usual massage place unfortunately they were booked for the best week. I went to the mall to buy some gifts. Thought to myself why not give it a try when they invited me into this place. I told them i wanted something to help my neck they escorted me to there tables. The lady wanted to give me a 60 minute massage i said no 30 would be fine she said 45 would be recommended. I said okay; worst idea ever. When he began to was being aware of how hard he was going but about 10 minutes in he started hurting me i asked him to go softer he said "okay okay" started talking in his language to the lady that was giving me my foot massage. Nevertheless i asked him to stop half way through the massage paid the full amount and they still ask if I'm leaving a tip WHAT THE HELL!!!!! This morning i had a lot of back pain so asked my husband to look at my back. And poof its all bruised up the picture doesn't do justice to it. The pain is worst and a waste of money. Never again will i go there and do not recommend it they want to do a whole bunch of add ons for horrible service read more

Totally Chi Reflexology - Massage Near Me - Northridge, California

Ok so I got a gift certificate from my husband for Christmas eve ( today ) and I went. Course first I researched and I was disappointed and almost dreading going because of the reviews. But I went anyways because I did not want to disappoint my husband. I can say they are slightly over priced ( if your doing an hr ), but other than that I think its reasonable. Anyways I went in gave him my certificate and the massage began immediately, the only down fall is that my husband purchased me a full body which should have included feet but he told me half way through you can add feet for $30 for 30 mins I added 15 mins for $20 but they weren't that good at feet I mean its suppose to reflexology the foot massage sucked. read more

I have to say I'm really surprised to see any negative reviews left are these guys. I've been here at least eight or nine times already and I'm just getting around to leaving a review. I'm a small business owner and I'm on the computer for too many hours per day and end up having a lot of back pain. I stumbled upon this place while shopping in the mall one day and fell in love with their type of massage. I see that some people complain about feeling pain it, this is a legitimate massage, not something that just feels nice, but actually gets all the pain out. Tony is the best to work with and I refer everyone to work with him!! Thank you!! read more

I think this experience was like when I go to the chiropractor, but cheaper! I don't know why other reviews are so harsh. Maybe if you don't like deep tissue message this may not be the place for you, but I think they are great. My neck and back cracking took some heavy weight off my shoulders, if you know what I mean! read more

Bad experience the lady did not speak English very well she left me bruised on my legs. Even after telling her it was too hard. Very bad communication and service. She did not know what she was doing. I Would not recommend this place. read more

I was at the Totally Chi Reflexology stand next to Jcpenney on the 1st floor. There were two masseurs . A older man and woman. The guy told me that me and my bf can try it out for free but we decided to try out the 20 min massage . The woman massaged me and the guy massaged my bf . No real issues as she massaged me until 5 min into the massage when she dug her elbow into my back and shoulders even when I told her it was way to hard. They later over charged us with no real explanation. The next day I was in so much pain and had to have my bf rub my back with Icyhot . I'm still in pain and refuse to go anywhere near that place. read more

Love TotaLly Chi (TLC) at the Northridge Fashion Center. It's a fair price (about $1 per minute) and you can decide if you want to sit forward for neck and shoulder, sit back for foot massage, or lay flat for total body. You get a great value because they get right into the deep tissue. I always leave with much better posture and a feeling of wellbeing. You don't get a private room, but you don't undress, so as long as you don't mind a bit of background sound the experience is very relaxing. read more

Stay away from this place, it's not worth going to. I had a gift certificate that I was given to enjoy a "relaxing" massage. Mind you, the gift certificate has absolutely NO fine print stating ANY restrictions/rules; neither does their location or booth where they advertise their gift certificates. I decided to get a 20 minute massage on the table, which is $25. The massage started off being given by one of the females and somewhere along the way they switched off and once I lifted up my face, I see one of the males in front of me saying "Ok, foot massage?"....NO! They had already tried to be sneaky by starting to massage one foot during the back massage, but I made sure to tell them I didn't want that, so they stopped. I didn't want my feet massaged, but I especially didn't want them to over charge me for something I didn't request in the first place. Anywho, the guy was horrible. I understand trying to get knots out, but he was too rough and it was definitely not a pleasant massage. I usually start with the minimum time offered and if the massage is going well, then I extend it. But not this time. Then, it's time to pay. I give the guy my gift certificate, which has a higher amount than what I was supposed to pay for this massage (which is $25). The guy says "NO, you pay $25 dolla oh you get mo' massage time fo money on gift certificate.....oh you pay $25 now an you come nex tie fo massage fo full amount on gift certificate". I said NO, I'm not paying $25, I would like you to deduct the $25 from the gift certificate and give me the remaining balance somehow, either on a new certificate or just update the original gift certificate, so that I may return and use my remaining balance on another occasion (even though I really don't want to return, but someone spent money on it, and I will not let it go to waste; just hope someone better provides the service). So, they keep telling me NO, I have to pay or get more massage time. The entire amount on the gift certificate must be used at once. I then asked them to show me where it states that. They couldn't show me anything and just kept refusing to honor my request. I refused to pay and one of the ladies called their "boss" from the kiosk by the food court. He kept telling me the same thing. I wouldn't budge, so he came to speak to me personally. The same story continued. I told them they were losing a customer over something so simple and my gift certificate had to be honored, since they obviously have no restrictions stated anywhere. He then decided to "do me a favor" and said "OK, OK, just for you...I give you balance but you need to tell people who give you gift that full amount they pay for certificate have to be use one time togeder". Excuse me? I said NO, that's your employee's responsibility to explain it to the customer or write it on the gift certificate itself. He then responded with, "Employee don't speak well English, they no understand well." --That's not my problem. He then proceeded to revise my gift certificate with my remaining balance and wrote notes in chinese. I then told him to write it in English as well so that I can read it. He did, and after 30 minutes of arguing with 3 of them, I FINALLY had my remaining balance on the gift certificate. Arguing with them lasted longer than the bad massage. Even though both experiences were unpleasant, arguing for what was right was better than having those horrible hands on me. Unfortunately I have to return to use my remaining balance, but that will be the LAST time I go. Don't let them pull you in, since they spend most of their time in front of their location just trying to reach for your hand to yank you in and sit you down....just so they can be sneaky and do whatever they want to over charge you at the end. There was definitely no monetary tip given, but here's a verbal tip.....SHUT YOUR PLACE DOWN! You guys are horrible. Unfortunately, I have to choose at least one star rating, but it doesn't even deserve half a star. read more

Just left this spot right now! And i fee like a new person lol no joke! This place is 5 stars For sure!!!!!

1. If you're looking for a deep tissue, straight to the knots massage; this is the place. They reach your knots and tense muscles with their elbows and knuckles. Which is exactly what I wanted. All of this for a reasonable price compared to the fancy spots that do the same with added aromatherapy 2. Yes there's a language and cultural barrier, this is California. They are genuine people trying to make a living too. Just like people working in nail salons, taco stands, gas stations, etc. They've left their country and learned a difficult language in order to work. They are not any less because they don't understand you but they do their best and will listen if you're patient. 3. I loved that I didn't need to ask for harder pressure. She felt out my knots and kept going until they were gone. If you're looking for a relaxing Thai style massage, go elsewhere. Their technique is way different. read more

Rudest people in America especially when they asking you for the free sample ... dumbass can't face rejection then don't ask people

They were very rude I payed 25$ for 20 mins the man was on his phone and hardly paid attention to my back. So we didn't tip, the lady that was probably the manger was the one that took our money and made it pretty clear she was upset we didn't tip and did in front of everyone which was very unprofessional I would definitely not recommend this place!!! read more