I am so glad to say you guys hurt my cry for Cigars and now you are back fully stocked in Redlands so I will continue to make this my number one to one that I go to from time to time read more

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My husband and I did a chocolate and wine pairing class here. I love that they offer these. It was only $20 each and it was a lovely experience. We will definitely attend more!! Robert did a great job! read more

Total Wine & More - Beer, Wine & Spirits Near Me - Redlands, California

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Total wine always have what I need and want here and if they don't have it they will order it for you plus they have a chiller for your champagne and the staff here is amazing read more

Total Wine & More - Rose Champagne - Beer, Wine & Spirits Near Me - Redlands, California

You guys need to make up your mind if you're going to ID everyone or not. One day you guys ID nobody and when you feel like it you want to harass everyone in the damn party. You guys need a way better system or you guys need better workers, honestly probably both. I walk in with my brother and sister in law and my daughter. All 3 adults are way over 21, I leave before they pay because I have a family member at my house waiting for me so I leave my brother and sister in law to pay, mind you I'm older than them. The clerk is harassing them that they have to go get my ID since I walked in with them, ok I'm the oldest one out of all of them and I look it, why would I have someone who looks way younger than me pay for my alcohol if I was underage make it make sense. So I have to walk all the way back in when I'm already in my car trying to get to my family, manager and clerk were both rude and ridiculous. Mind you I hardly ever get carded when I'm in this store and I'm here plenty of times. I'll go back but I won't deal with those 2 I'll have someone else ring me up if they're there. Do better. If you're miserable work somewhere else. Young white dude who looks like shaggy from scooby doo and an old white man with a white beard. Shame. read more

Great selections of spirits. They have just about anything you need from different countries. Get the app for points and discounts. Site is always clean and staff are always friendly. read more

First time visit and the customer service was amazing the employees were so helpful. And very good sense of humor helped me find exactly what I needed and check out was quick. I will be coming back soon read more

Total Wine & More - Beer, Wine & Spirits Near Me - Redlands, California

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Total wine finally open in Redlands. What a perfect spot! This place is the liquor library for those seeking beverages of higher end, quality or not your typical grocery store liquors, beers and wines. Seasonal items and almost everything you can think of in regards to alcohol. They also have some non alcoholic beers, mocktails, sodas, mixers, merch and snacks. Walk in cooler with a few chilled mixers, beers and also a cigar walk in. Classes available with advanced booking. Not as big as the rancho location but has plenty to choose from and not lacking by any means. Their grand opening had a few popular items for sale limit one per person, these of which are typically sold out. Service was informative and present when needing assistance. Definitely get a wagon, you'll need it while you could easily spend a good amount of time looking around at all this place has to offer. read more

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Excited that Total Wine opened in Redlands! There's plenty of parking available. We received a coupon in the mail for $40 off if you spend $100. My husband bought a case of Sapparo beer, I picked up the strawberry & espresso Baileys cream, buy two and get $10 off. Plus, I bought a cute single size of Borrasca wine made in Spain for a gift. The employees there were very helpful; Patty and David. We previously signed up on their app and look forward to more specials. We will be back for more. read more

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We finally have Total Wine! I officially never have to go to Rancho Cucamonga again. What can be said? It's a Total Wine. Good selection, good prices, they regularly send coupons. I'm just glad I don't have to drive as far any more. read more

Wine class was great really informative I really enjoyed it the instructors are really nice and professional. Will come back again

Glad this finally opened cause it's far better than bevmo. I found some good beers but there are not enough aisles dedicated for craft. The Rancha location is better. They just have more options. read more

Total Wine & More - Beer, Wine & Spirits Near Me - Redlands, California

Rhonda, Rhonda, Rhonda. You're the G.O.A.T. I asked for a plum wine, and she absolutely delivered. She went out of the way to look in the back when the shelf was empty. If I didn't already have a wife, I would wife her up! She is so sweet. God bless her soul. You were so helpful and thank you so much. She deserves to be regional manager or something! read more

So Friday Evening around 6:18-6:29pm I walked into a Total Wine at this location. Mind you I've been here before. So as I walk in approach my way to the back because I knew exactly what I was getting, a Total Wine worker name Wrenn aproaches me. He states " you know you have to be 21 to be in here." I then follow up and say "I know". So then he proceeds to ask for my ID as I'm standing in the asile shopping, so I tell him my birthday Feb .. 2002 and tell him I'll show ID when I go to the front. Then he proceeds to make this big commotion with me saying he's not selling me any liquor unless I show him my ID right then and there rudely then proceeds to call Redlands Police Department. So I tell him man I've been here before even your coworker from last week helped me out coincidence the coworker comes from around the corner and he stays quiet. Of course, he may be trying to protect his job, which I understand, but as I gently walked past this gentleman, he whispers under his breath he's truly sorry. I don't know if he was apologizing for his bosses actions or what. But as I grab my liquor and go stand in line like a normal human being as I get to the front of the line Wrenn still states that he's not selling me liquor and I need to leave the store as I'm ready to show my ID to the cashier. Wrenn says the reason he questioned me was because "I look very young" and I responded, "Of course I look very young. I'm a young black man and healthy. What do you expect?" I have a white Costa Rican friend and he looks baby faces me as well and he's never been approached one time while he's shopping by a Total Wine individual asking for his ID in the middle of the aisle. It's almost as I feel like I'm being haressed not OK by Total Wine most definitely need to look into this individual. As I proceeded to go to BevMo down the street a worker at BevMo tells me he's ran it to the same individual that I ran into and had similar problems with this guy. What a coincidence please look into this individual. I am not OK with how I was treated and I hope nobody else is treated the same. And I really only left because I' have a big future and I don't need somebody like Wrenn trying to mess up my future. read more

Went on Friday after work, with an idea of what I wanted, but I was open to suggestions. The guy that helped me was very knowledgeable. Help me pick a good IPA. Gave me some good options on wine. Overall, really good customer service, he mentioned he worked at a store in Albuquerque. read more

Order your booze on APP, wait for it to be filled and they bring it out to your car. Easy peasy. Love that you can use app wherever you travel too and there's a Total wine about. Order 6 bottles of Vino at one time and you get a discount on all bottles. read more

Went here on Saturday with a friend and was a great shopping experience, nice selection of whiskey and wine, came the next day with my wife and everything was great until we checked out and our cashier Sonia was straight up ignorant and rude asking for my I.D. when I wasn't making the purchase when my wife was buying her wine, which I understand might be the rules so I obeyed but Sonia then asked personal questions if we were related and if my wife was my Mom, what does that have to do with buying alcohol? I feel really sorry for Sonia the next time my wife buys her wine there. read more

My boyfriend and I (both 30) came in to check out the new total Wine location and pick up some mini bottles of Stella Rosa for Mother's Day. We're big wine fans and were honestly impressed by the huge selection--they definitely have a great variety! Unfortunately, the experience was pretty uncomfortable. From the moment we walked in, we felt like we were being watched. Managers and employees kept asking if we needed help--like five times--which quickly started to feel more like suspicion than customer service. We got weird, judgmental vibes and it made us want to hurry up and leave. At checkout, the cashier stared at us and questioned whether we were 21+, even though we clearly provided valid ID. It just felt like we were being treated as if we were doing something wrong, and that made the whole visit feel really off. Bottom line: amazing selection, but the way we were treated left a bad impression. We'll probably just go to Target next time read more

The staff there are great and so helpful. The store is clean as well. Even though there may be boxes on the ground, it's good to know that constantly stock items. read more

don't recommend this store , don't waist your time on a trip there i went in with my ID and they refused to sell to me because i had my little brother with me, i asked if i can come later and they said no . don't waist your time read more

The service was exceptional. Justin and the team made certain we had everything we needed, gift bags and a keg. clean and well organized

Very discriminating, they followed me everywhere I went. And I walked the whole thing to see if they were following me and they were. As I was leaving, the worker in front said if I had ID to begin with, um why would I go to a beverage store if I was under age ? Makes no sense. Pls don't follow people around you'll lose customers like that by the way, it's very uncomfortable..and it was my first time going here which is why I was looking around but apparently you can't explore a store or else they think your stealing... so make sure you know what your buying don't even walk around seeing what they have cause they'll follow you or they'll think your stealing. read more

I am a frequent at Rancho and was very excited to hear one was coming to Redlands. This location has very good selections. The downside sadly is the customer service. I had an issue with a missing item in my order (maybe my fault that I didn't check before I drove off). I called a worker at this location and addressed my issue regarding the missing item, and they ensured that everything was resolved and to just pick it up under my name whenever I come back and that they had it ready for me. The day came to pick it up and the workers were confused. I will say they were very nice and attentive. They still got it for me. I went to check out with my other items is was buying. The manager checking me out at the register confronted me and came off very rude , condescending, and were insinuating I was trying to steal from them! I felt soo uncomfortable, and I am not a confrontational person at all. I didn't think of how rude the encounter was until later. This location is still very new. I am not sure to come back until all the tweaks are resolved and just stick to my normal Rancho location. It's unfortunate because I really love this store. With love.. Please work on your organization and customer service skills. read more

I love this store. I love just walking around and seeing what is on the shelf. It has everything you could want. Gift giving, parties, home enjoyment. Everything is clearly categorized and if you can't find it an employee is always nearby to help you. I spent quite a bit of $$ here. All the employees (I talked with several) were unfailingly polite and friendly. I appreciate the company has made an attempt to educate the employees on the products they are selling. However, asking for an opinion of an employee is a total waste of breath. They have clearly been schooled to follow a script when answering questions. There are pictures posted of employees next to various items indicating "Joe's favorite". I noticed the type of product I was interested in had pictures of one employee posted next to different brands of the same type of product. So, I sought him out. I wanted to know did he like brand A and brand B because I like them. Thus, the chances of me liking the brand on the shelf would be higher if the employee has similar favorites as me. I got a spiel of dialogue about how the bees pollinating the flowers in the area it was made influenced the subtle undertones of the product and you really couldn't make comparisons that way (not an exact quote, just that type of BS)...Dude, I asked if you like it or don't. So, when I pinned him down, he implied the brand I like and usually drink was ghetto. I don't honestly care if it's ghetto if I like the way it tastes so subsequently the bottle of the new brand I had in my cart went back on the shelf. I will not be a victim of upselling. As an experiment I did the same with two other employees and got the same script almost verbatim. And BTW, the Bev Mo bashing signs scattered through the store are nothing but mean spirited and off-putting. If you want to lure away their costumers, be a better store than they are. read more