Service was little to none, the man who assisted me immediately asked for ID when I opened the…read moredoor, I responded with surprise, "wow I haven't even bought anything", he told me it's the law that ID is checked when people simply walk in. This man could be the owner, he has a strong Indian accent, I doubt he had his name visible anyway. He tells me this is the law & i wasn't not giving ID, I'm 26 that's understandable I look younger, I was actively grabbing it, I know though he was not being truthful and instead told me it's a "NEW" law. I said yes it must be because he's the first to ever do that, PRIOR to the purchase. He couldn't even bother to say hello. Once he confirmed it I went and continued cause I needed what I needed. Another person walks in and suddenly this law doesn't apply. Just be honest and say hey you looked younger, that's so unprofessional.

Best Smoke Shop in all of Redlands!! The whole family is one of a kind. They have excellent…read morecustomer service and very professional and down to earth. I highly recommend this service to anyone looking for a new shop in their area!!

Not a very well stocked place, hardly any items available and customer service was fair to poor.read more

They were amazing they helped me so much I appreciate Gabby and the guy working there at 2:25pm on…read morefriday he was amazing and helped me so much. (i'm so sorry I didn't remember your name) but he was amazing. I appreciate everything you did for me

First time going in to the Smokers Choice One store and I was amazed at the items they had for…read moresale, Shady is the person that helped me and he answered all my questions about what I needed and what I was going to use it for, IE: Pain, Restlessness, Insomnia and just over all stress. I bought the and I can feel the energy within the first hour of taking it. Suggestion: Ask how many pills should your take? Shady and Brady are the best people, they have awesome customer service and a lot of knowledge of the items that they sell. Thank you, Thank you, Thank you.... You have made a huge impact on my life that I have been going to doctors for years and they have given me Oxy and other stress relievers, but this stuff is amazing. Thank you for changing my life. Paul

Amazing customer service amazing selection and you get value here even their cheapest items are…read morebetter then most places around

Everyone that works there is cooo asf!! They have an…read moreamazing selection of different vapes, different bongs, and just a bunch of cool ass random stuff..

Amazing service amazing product selection and amazing value dont miss this place plus the pretty…read moreladies

I like this place for a local place to me the value the selection and service are top notch here…read morecant miss this spot.

Dope spot with cool people I go here everyday the prices are reasonable I recommend 10/10read more

Been there three times and they could never sell me tobacco products they would always tell me next…read moreweek and nothing.

A Meaningful Visit Healing, Memories & Support for a Great Local Spot…read more Walking into this shop brought back a wave of nostalgia. Years ago, I was the kind of person who smoked two packs of cigarettes a day without a second thought it was a routine, a comfort, and in some ways, a crutch. I've come a long way since then, and I'm proud to say I'm down to to 1/2 of a pack a month now. But something about visiting this local cannabis store reminded me of that time not in a bad way, but in a reflective one.

The owner continued to have a verbal disagreement with me after I told him that he was double…read morecharging for an atomizer that I showed him online from the actual website.

Nice shop. Friendly staff. Great buy one get one free deal on my vape juice. Great prices. I'd…read morerecommend this place to everyone!

This is the best smoke shop in Highland! I get a free…read morelighter with my purchase of a carton of cigarettes. The prior owners were fantastic! The new owners are too! I am a regular customer as I live up the hill from the shop. Just don't raise the prices anymore, please!

Customer service needs improvement. The lady that is usually there is not friendly & often is rude.read more

The Refuge Cigar Lounge,located in historical and scenic Redlands California,is a terrific place to…read morepick up a great cigar,beverage and relax in a great cigar smoking environment.Prices are very reasonable and they have a great selection of fresh cigars and pipe tobacco. Very friendly environment with a snooker table available if you like! It was a great experience at The Refuge cigar Lounge! . . . #therefugecigarlounge #cigars #redlands Cigarlounges #californiadreamin #californiadreaming #upinsmoke #smokerings #relax #mensinterests

excited to find a cigar lounge close by.walked in to not the most pleasant welcome, dude just…read moresitting on the couch buzzed head. no one else in there all i get is "we sell cigars"(obviously) and sodas i walk into the humidor and guy would not keep his eyes off of me . it was like i was being monitored the whole time. i just try to make small talk like "didnt know this place was here" " how long have you been here" i get one word answers and i said maybe ill come back with my dad and brother we are always looking for a new spot... Heres the worst part that made say screw this place im not coming back..im waiting outside, waiting for my wife to come back from one of the shops and the dude rushes out the door practically slamming open the door and stands about a couple of feet away from me with a blank stare not saying a word watches me as a i get into my car im looking back dude is still staring he literally wont stop mad dogging as i pull out and look in my rear view window still staring WTF... sorry but he lookes coked out...looks like others had the same experience

the best smoke shop in the area!! I have an amazing experience with the staff everytime I go. They…read morealways give great recommendations, very personable people, and good deals. They always upgrade their products and recently even added unique asian snacks and more products aside from just smoking accessories. It's always really clean and open late too! Couldn't recommend it enough

Great service and the owner is super friendly and knowledgeable. I appreciated the hands on…read moreService. He didn't try to upsell, just wanted to fulfill our needs. Will definitely be back when I am in the area! Must mention the selection here is huge too.