I don't get to Total Wine and More nearly as often as I probably should .. most of my stuff usually comes from Costco during regular grocery runs. But I've always known TWM has way better selection. Walking in, honestly, the sheer variety kind of overwhelmed me at first. That said, the aisles were laid out really well, so once I got my bearings it was easy to browse around by type. That's about when Justin, the floor/wine manager, came over and asked if I needed a hand. He ended up walking me through a bunch of different spirits, taking the time to actually explain things rather than just pointing at bottles. What I appreciated most was that he wasn't pushy at all - no upselling, just genuinely helpful recommendations. That's honestly what got me to trust his suggestions, and I walked out with more than I planned on buying. Zero regrets, though. read more

Total Wine & More - Beer, Wine & Spirits Near Me - Fremont, California

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I've been to this location a few times in the last few years. This time, the service was amazing. I was looking at some seltzers and a staff member came and asked if I needed anything. I was looking for Seagram singles of the Jamaican Me Happy. They unfortunately only had a case. In another aisle, I was looking in the tequila section when another staff member approached me. He gave me a quick lesson on the difference between blanco, reposado, cristalino reposado, and anejo. This location always has a wide selection ranging from the type of spirit to the price point. There's something for everyone (even soda!) read more

Total Wine is the kind of place where wine and spirits lovers can easily spend hours browsing. The selection is huge, ranging from everyday wines to prestigious labels, Japanese whisky, Scotch, and rare aged bottles. Everything is well organized by region and category, making it easy to explore. I especially enjoy seeing older Yamazaki, Hakushu, and Hibiki releases on the shelves. Great selection, impressive inventory, and a fun place for anyone who genuinely enjoys discovering and learning about wine and spirits. read more

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The lady at the front desk was a little rude at first . I kinda get it I walked in the wrong way and first thing I asked for was the bathroom. But once I came back with beer she changed her attitude towards me. The prices were great and I always get my bottles here. read more

Total Wine & More - Cold beer packs - Beer, Wine & Spirits Near Me - Fremont, California

I've been to many BevMo/total wines, but something stood out about this one. Same clean, organized store. Everything you expect from a well managed store and what we've come to expect from total wines... JUSTIN! He was an absolute value add to my customer experience. Not only did he try and search for the mead we were looking for, he walked around the store with us making sure all resources were exhausted to find what we needed. Although we didn't leave with the Charm City Meade we were looking for, Justin's approach to customer service impressed on us that we forgot to be disappointed. The cash teller was pleasant and efficient. Kudos to Justin and his commitment to the customer experience. Even tho we didn't find what we were looking for, we left satisfied. read more

Total Wine & More - Justin adds value to this store. Exemplar customer service! - Beer, Wine & Spirits Near Me - Fremont, California

Was looking for specific brand item and Alex went above and beyond to help me find exactly what im looking for Thank You.

Total Wine is my go to store for wine and spirits. Sometimes I search online trying to find a better price. Driving way out of the way to save a couple bucks and deal with rude people just isn't worth it. In the end I come back to Total Wine if they have what I am looking for. The staff are always courteous and professional. Unlike other stores every time I have a question somebody is walking around offering to help. The shelves are stocked well. They have almost everything you are looking in spirits. Wines are stocked with a good variety of big brand and small batch. read more

Great cigar selection. I like how the employees also recommend certain cigars like they do with the drinks in the store.

This is the Total Wine location that I go to often and during my past two visits there has been a gentlemen names Shavar that has been oh so pleasant and helpful. During my most recent visit I had an issue with an on-line order and he was so patient walking me through gathering the necessary information to replace the order. I don't know if he's the manager at this location, but if he's not he should be. You just don't get this type of customer service any more - well done Shavar! read more

Visited this location from out of town with my wife specifically to purchase a hard to find mixer she had been looking for. A rude old man there refused to sell to her because only she had her drivers license, and I didn't have mine with me. Mind you, she was the one making the purchase and I'm a 40 year old man. Use your f-ing brain. read more

Great selection Wide variety More than I could ever ask for. Very special. Rarely do I frequent, but when I do. I choose my favorites and the best. read more

So many selections, I'm sure you will find all the alcohol you need:) Staff were helpful and super nice. They also have so many cute mini bottles of alcohol if you wanna put together a gift basket or giveaways for birthday parties or anything! read more

Total Wine & More - Beer, Wine & Spirits Near Me - Fremont, California

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This updated review, with the severely reduced rating, is referring to only *ONE* issue - the Delivery process that they are advertising and pushing so assertively... I was very interested in this service, as driving to my local Total Wine shop (Fremont, CA) is really a headache; I was willing to pay them to just deliver for me... Sadly, they have managed to make this service essentially useless to me, with one stupid decision: about a third of all their ale offerings (and I am *only* an ale drinker) are *NOT* available for delivery, nor for in-store pickup, IN SPITE OF THE FACT THAT THE PRODUCTS *ARE* AVAILABLE IN THE STORE!!!!!!!!! So I can drive over and buy them in Fremont, but I can't ask them to deliver to me in Fremont... nor can I purchase them for pickup... I've tried discussing this issue with the managers in the store, but they've all basically said "duh... I dunno...". So here's a message to TW&M, from a customer who has sporadically visited over all the years since this store opened: "You might as well stop sending me those emails and ads, because your service is unusable!! Let me know if you ever decide you want to sell the products that you have on the shelf :( And don't bother telling me that this is just seasonal products... you block numerous non-seasonal products in the same senseless way..." read more

Total Wine & More - Beer, Wine & Spirits Near Me - Fremont, California

I went inside , too purchase alcohol for a up coming party . The manger asks me what's my profession .... questioning me on buying the booze ? I told her I am business owner I run and own several business up from down the Bay Area. To assure her that I can afford what I'm buying. The Lady manger refused to sell me anything. Saying "license too license sale" Very poorly handled ,saying it's a conflict of interest. Total wine is a public store not a membership based system. There's no signs saying business owners can't purchase booze ? She shouldn't be jumping into any conclusions Especially judging the customer. I stated this alcohol is for my party. She didn't even let me talk ..flat out denied service to me. Made me feel like I did something wrong. There's tons of total wines I can go too but this manger lady working in the Fremont location has horrible customer service. She's makes total wine loose business and respect. This incident happened November 13th Thursday at 2pm . read more

Total Wine & More lowkey makes you want to be an alcoholic. But in the best, safest way possible. Their inventory is endless and categorized by alcohol type. They have pretty much anything and everything and their workers are some of the nicest people ever. I honestly don't know why I'd buy drinks from anywhere other than Total Wine.. they always get it right. read more

Awesome wine tasting class by Mike! I really enjoy the lecture. He provided very knowledgeable answers to my questions. Great wine and snacks! Also thanks to Shavar, his assistant in helping us as well. Thank you both for the pours! read more

"Incredibly poor handling of a simple customer issue. * Waited 10 minutes in a busy line for the 20% wine sale. * At the register, I realized I hadn't activated the app offer. I did it right there. * The cashier refused to just rescan my 6 bottles. She told me I had to take my $220 purchase and get back in the end of the line. * I paid and left after being treated so poorly. Ringing up 6 bottles again takes no time at all. Making a customer feel small for a minor oversight is a terrible way to do business. Management should implement better training." read more

It has a great selection mini wines to choose from very friendly staff always willing to go out of their way to help you with your selection and if the wine bar is open they will give you a chance to try it and see if you like it you must go there and check it out read more

My first time here and was impressed with the selection of wine. Not a lot of Pinot from Willamette Valley but at least they have some. Staff, sorry I forgot her name, was very helpful and knowledgeable. She introduced me to Kudos Pinot. Loved it. Glad I bought 2 bottles. read more

I had no idea there was something better than BevMo! TWM has more of a variety of all alcoholic beverages which are very reasonably priced! After discovering this amazing place, I made another discovery.. They offer WINE CLASSES! This is the main reason I'm so in love. I love it so much I wish they offered a bunch of classes for a cheaper price but $20 a class which is about 2 hours is also a really good deal. I joined the wine and cheese pairing glass that included 8 tastings and different cheeses to pair. The instructors were very knowledgable and hilarious! I learned a lot and had a blast. Lastly, they offer a discount to everyone in the class - I believe it's $10 off $50 purchases. I can't wait to join another! read more

Total Wine & More - Wine Class! - Beer, Wine & Spirits Near Me - Fremont, California

The store was very neat and clean. The staff were friendly and offering to help me find what I was looking for. I saw a guy doing a tasting at the end of one of the aisles, I was in a rush so I didn't get to check it out I will do that never time for sure. read more

I noticed the Total wine shop when my friend and I pulled into the Pacific commons shopping center. I thought maybe Costco doesn't have the selection I wanted, so we went here to check things out. First impressions was like it was a small but large enough grocery store that catered to wine, spirits, and other adult beverages. The decor inside of Totally Wine seemed like it was similar to Whole Foods, but for wines. It was interesting. My experience here at Totally Wine took at most 30 minutes, because everything seemed to be centralized and that I asked store employees where things were. In the end, I purchased 3 bottles of wine for the Christmas weekend 2021. One Pinot noir, one merlot, and one suvonyon blanc. Im not a wine connoisseur by any means, but I think they're the main groups of wines that I know of. I was surprised that the prices here was surprisingly not expensive. Even for California standards. Must be good to source wines in California that is readily available. For 3 bottles of wine, I spent only $20, which is pretty crazy to me. All in all, I found my purchase good and happy. Just happy that we found a wine store that was in the vicinity of my Costco stop and open on Christmas Eve. The overall experience here at the Total Wine store here in Fremont California was quite nice, awesome, and casual. While they had some expensive wines, they had wines that were made for budget friendly customers like me. In the age of Covid-19, face masks are required in California, which is cool, since it mirrors Hawaii in that respect, where I am from. The staff here was friendly and helpful, since I had to ask about 3 times before I found what I was looking for. The check out lady was nice too. All in all, it was a good shopping day for me before we headed out of the store. The store itself is organized by types of wine, I believe. They do have an extensive inventory of wine, which is nice. Some expensive and some not so much. Just depends on what you want. The store itself was clean and was nice to shop in. I would definitely see myself at a Total Wine store again, either here or any other location where my future travels takes me. Nothing like a specialty wine store to make things right in the world. Much like a specialty running store for avid runners, Total Wine is the real deal for wine lovers. Come on by if you are in the area. Definitely recommended!! This Total Wine store is located at the Pacific Commons shopping center. It's physical address is 43484 Boscell Road in Fremont, California. They accept major credit cards, which is awesome, but during this Covid-19 pandemic, it is preferred, but cash is always accepted. As far as parking goes, the Pacific Commons shopping center has plenty of parking options to choose from. Most Californians drive here, but if you're the one who uses public transportation, that's cool too. For the most part though, it was nice that Total Wine was in the shopping center where Costco was. I had thought about buying the wine there before I realized that Total Wine was nearby. Good find and the Pinot noir was excellent when chilled on a rainy Christmas Day morning while watching television in my hotel room. The other two were fine as well. Put it on ice for a nice day anytime. 5.0 stars for the overall experience. Nice to find bargain wines here. 5.0 stars for the service and the prices. Support local! A read more

First time in this store was a Saturday that they were doing a ton of demos. The staff was SO kind and fun to chat with! Incredibly knowledgeable wine expert from Italy was a highlight. Definitely a better place to shop than bev mo and more options! read more

Only real issue with the place is there's only really ever 1 cash register open which is annoying but 90% of the time when I need to buy some drinks I come here and find what I need to easily. Staff is cool and have given me good recommendations in the past read more

My wife and I were shopping for our wedding and scheduled a consultation with the assistant manager Justin. He was very easy to work with and provided excellent customer service, allowing us to taste different wines and sparkling he recommended while working with our budget. Justin stayed in communication with us throughout the process and made sure our purchase was successfully delivered to our venue on our big day. I'd recommend working with Justin to anyone for their next event or party. Thanks again for making our wedding such a memorable night. read more

I usually don't leave reviews (good or bad), but the gentleman there by the name of Michael was incredibly helpful and knowledgeable about the wines that my partner and I tasted. He had an answer to every question we asked, as well as having recommended us some great drink choices. I definitely look forward to chatting with him again! I'd give 10 stars if I could because the guy really is great at his job. Micheal, if you read this, keep being great! read more

I would say Total Wine & More is a great spot to find wine....and more. Ha! Well it's been quite a little time since my last review and the last time we went was back in December. L O C A T I O N Total Wine is located in Pacific Commons, in the block near Costco. It's in the same plaza as Gen, Panda Express, 85 degrees Bakery and Firehouse Subs among other restaurants and shops. Parking is shared with the other places, but we haven't had a problem finding a spot. There's also some electric car charging stations here too. C O V I D P R O T O C O L I haven't been to this spot when there's been someone outside to make sure there's only the right number of people inside. But the registers have plastic shields to protect the employees and customers. It's a large high ceiling building so lots of air flow. There usually isn't a lot of people here so it's easier to dodge people if needed. I T E M S We've always come here for our favorite sparkling red wines. Then if I can't find something in store for baking, I can come here and there's usually 1-4 different products in terms of liqueurs. I also appreciate that they have a selection of beer and ciders. There's a fridge section for ready to go cold drinks if you need it! S E R V I C E The service here is superb. When we needed help on a particular wine, they had great knowledge of what we needed and gave us recommendations. It's been really easy to also check out and they also do have a rewards program but we don't really drink that much so although we do have it, it's kind of lost on us! O V E R A L L Great spot to explore different spirits, wines, etc. Very knowledgeable staff, kind of the REI of drinks! Always love coming here and exploring or picking up a fav of ours. Definitely stop by to check it out! read more

A fan of Total Wine, spacious and plenty of wines and beers to choose from! Staff are always super friendly and helpful too!

I am hating myself for not shopping here sooner. Total Wine & More is more of a higher end version of BevMo. I use to think BevMo was the place to go but not anymore. Total wine appears to have more variety of everything even liquor that you won't find anywhere else. Total wine is paradise for adults like toy store is to kids. Looking forward to shopping here again. read more

Awesome place to buy your alcoholic beverages, And gifts! The employees are very knowledgeable about all the items in the store. If you can't find it here, you can't find it anywhere... They have wine tasting, beer tasting, They sell gifts&cards sodas and snacks... Really a cool store. If you don't know what you're looking for they can still help! Great customer service also, Possibly the only retail store in the area where the employee's are not only qualified to answer your questions they seem happy to answer them... read more

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With my bottle getting low, it was time to get a new bottle of limoncello for a limoncello cake that I've been making. Went to Total Wines' online site and decided on Gabriello. They also had it in a gift pack with included three glasses that was $1 less than the bottle itself. With their Spirits Direct discount, it was a deal. Since it was a limited inventory item, the order was placed with pick-up at the Fremont store. The store is located at the Pacific Commons Shopping Center. Entering the store, I was greeted by an employee and I inquired where the online pick-up counter was located and she directed me to proceed straight ahead. Due to social distancing, the tasting counter has been converted for pick-ups. The employee asked for my name and pulled the order slip from his binder, checked my ID and went to the back to retrieve my order. My limoncello was brought out and I was on my way. My second online purchase and pickup at Total Wines and it was easy and smooth. My wine, beer and spirits store of choice. read more

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Total wine and more is always the way to go! Their drink options are best priced and the service is okay. The store is big and you can get what you want and be on your own way. It's clean and always a good choice to come here read more

Had to make a large purchase for an event and Chantal Farjas was extremely helpful and a pleasure to work with. I will now be a loyal Total Wine customer! read more

My friend graduated college, and I thought, what better gift to send him off into the world than some good ol' liquor. I arrived at Total Wine on a busy Friday afternoon. The place was packed, but store associates are encouraging social distancing, wearing masks, offering sanitizer, and wiping down carts/baskets upon entry. I did not know what type of liquor to purchase, but the store is designed and labeled in an easy way. There is a huge variety of liquor categorized by type of liquor and place of origin, and there are even other party items available to complement your purchase (i.e. party snacks, chase, cups, gift ideas, etc) I walked out with a bottle of whiskey, whiskey glasses, and a bag to gift them in. I'm satisfied since I got all my shopping done in one store! The convenience of having everything needed for a party under one roof was the highlight of my week lol. I guess this is adulting. read more

I'm calling it-- this is like the Costco of wine stores. I'm not into alcohol by any stretch of the imagination but I do like coming in here from time to time after a Costco run across the street to peruse the aisles upon of aisles of bottles. They're well stocked and well organized. The whole place feels accessible yet fancy. Last time I was in here, they even had some wine sampling going on. I also found a bottle of Hello Kitty wine that was super cute, and my mom found the plum wine she was looking for. read more

Hitting the big-4 in a few weeks so wanted to celebrate with a cigar and a 40-yr whiskey. The first place I thought of was TWM. They got everything I could ask for. Ivana was super helpful in the cigar section and came back to help us with the non-sulphate wine (yep, that's a thing we are into now). She helped picked up champagne too. Very patient and very helpful, thanks Ivana! I still need to find my whiskey so if any of you know of some, let me know. read more

The comparison you're going to have to make with this place is location, location, location: are you willing to take the car around the corner for a trip to this place in addition to costco or not. The best part about being so close to an actual retailer like costco is you could make only one trip for all your party needs, but if you're going for selection it's worth taking an extra trip here. The truth is, the parking lot for Costco is HUGE so you can easily make one parking stop here to get both of your errands in. I'd recommend parking on the left side of Costco (left if you were standing facing the entrance) so you could theoretically keep all your groceries with you until you drop them off at your car. Probably better to come to this place first before you go into Costco so you can actually have fresh groceries by the time you're home. If you're a procrastinator, a total gem of a pro-tip I've found is to bring a cooler in your car if you have one and start chilling your wine & champagne soon as you buy it. Most of the time you can buy it already chilled from this place but be warned the cheapest buys will be in bulk in the unrefrigerated section. The outside sign is in huge letters so you can't miss this place- finding it and a parking spot will be your easiest hurdle! After that it's just a matter of choosing your best options for your party or event. Don't forget to go green and recycle any of your bottles afterward! read more

Total Wine & More - Beer, Wine & Spirits Near Me - Fremont, California

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I have been using the Total Wines and More app and I see I get frequent "deals" on their alcohol. I wanted to take advantage of the $2.00 off offer on Elijah Craig Bourbon. I picked one out at the store and at checkout I showed the cashier my discount on the app and she replies that a lot of those discounts don't apply for the Michigan stores. The offer details on the discount clearly states "Valid only in MI". I activated my discount prior to coming to the store. I also have that particular store set as the default store on my app. I never got my discount. So this company basically lured me to their store with fake advertising. Do yourself a favor and support your local liquor store instead of these scammers. I don't need a corporate scripted response from you yahoo's at Total Wines either. Thank You! read more

A lot better customer service this time around as I walked around the store visiting few more times while getting my online order.

Dare I say Total Wine is better than BevMo?! I definitely think so.. and this particular location is awesome!! They have a wide selection of everything you need - liquor, wine, beer; you name it, they've got it. One of my favorite things about this Total Wine location is that they carry my one of my all-time favorite beers - Leinenkugel's Sunset Wheat. I first tried this beer on tap at the California state fair many years ago and have always been searching for it since. Most stores I've been to don't carry it.. and on the off chance they do, it's only there for a short period of time as a seasonal beer. So you can imagine I was pleasantly surprised when I walked into this particular Total Wine and saw that they carried it year round!!! (Had to give them 5 stars just for that :P) The employees at this location are always helpful and the prices here are pretty competitive as well! If you sign up for the rewards program, you can accumulate points (but it takes quite awhile to accumulate enough points for a reward). Regardless, there's no downside in signing up and they email coupons out regularly. read more