Great service. I ran in there with limited time and the sales rep at the counter was really nice…read moreand accommodating. He helped me put the cigars in the box and made it look nice as this is a gift. This is definitely a customer friendly spot.

I really enjoy coming here. The service is usually warm, friendly and non-judgemental. The soda…read moreselection changes quite often and is inexpensive. They have a great variety of kratom-related items and are the most affordable that I have seen in any head shop yet. They sell decent quality charging cables and power supplies that will do nicely for most smartphones and vapes. Lastly I would love to mention that they sell and replace small lithium ion batteries for vehicles. Cheers

I go to this place for my vice ("Zyn" pouches) and herbal energy drinks. I used to come here quite…read moreregularly when my wife was using "vape" so I'd come purchase her nicotine solution & paraphernalia for her vape device. On the topic of paraphernalia; rather unfortunately & regrettably I cannot partake in cannabis until I retire from work. (6yrs, 7mos, 14 days - not like I'm counting or anything. LOL) They have any & every kind of vaporizer, bong, pipe, dab, rolling papers, blunt wraps. I mean they have IT ALL. In other words, excellent selection and rather large inventory. The pricing is VERY fair and reasonable, one of the reasons why I've remained a customer for years. Even present-day in our "YUGE" economy that is allegedly so great (it's not) and prices are supposed to be going down (they're not) - High Tech Head Shop keeps prices really reasonable. The customer service - top notch, always has been. It's usually one of two guys, been the same two guys for a number of years. They're both super helpful, really knowledgeable about the various products. I usually chat with the guys when I'm in there, because they're both hella cool & seem very much invested & genuinely interested in seeing to their customers needs/wants. Don't waste your time at ratchet smoke shops. Come to this place for all your vices!!

As a steady loyal customer, Cameron (hope I spelled that right, sorry in advance) and Sam have…read morebuilt something truly special in Fremont. As someone who deeply values community and personal wellness, I was blown away by the level of compassion and expertise they bring to their tech headshop. They are incredibly knowledgeable and go out of their way to ensure you're getting exactly what you need. They carry a great variety of wellness products, and their pricing on these important items is some of the most competitive I've seen. It is clear that Cameron and Sam are in this to support their customers and uplift the community, rather than just making a quick buck. If you appreciate a fantastic selection, fair prices, and owners who treat you like a neighbor, this is absolutely the place to go.

Def my favorite smoke shop to go to! WALLY IS THE MAN!! He helps you choose the right items and…read morealways with a smile. I would t choose to get my bongs, pipes, papers, a cool amount of sage items. Overall this should be your go to place!! GO SEE WALLY YOU WONT REGRET IT !!

Got a cherry ice nicotine vape pen there, and it was the worst vape I ever tried in my life…read more Tasted like cough syrup, I asked them please return for a different one, and he just said no. Wouldn't go back there again. Not good customer Service in my opinion.

The owner of this establishment is very kind. The selection of e-juice is not grand but pretty…read moredecent. They have Reds, naked, and some others. They also have a wide variety of other products like bongs, lighters, etc.. you can also play lotto here. Accessories like coils and tanks are skimp but this type of industry is struggling since owners can't or won't be able to sell flavored juices and stuff much longer. The reason I wrote this review is purely to let others know that you can get some good e-juice here at a reasonable price.

Just called to ask if they had an item. A lady picked up gave me the answer with a bit of an…read moreattitude. I plan on going there since I can't find the item elsewhere nearby but didn't appreciate the negativity

This review is long overdue. I apologize! I had a last minute bachelor party I was in charge of…read more I had the honors of being the best man, with only 1 month to plan a party of 10 guys. I emailed Ohlone Cigar and explained my situation. Jeb replied back with the most welcoming response. He told me to give him a time I wanted to stop by and he would accommodate his shop for my party. Dont forget the Whiskey! The day of, we arrived in a party bus, full from a Brazilian steakhouse lunch in Frisco. Nothing else sounds better than a cigar and glass of Whiskey! Once we arrive, Jeb greets us at the front door. He introduces himself and guides us to the back, where he reserved a nice area for my group. For majority of us, this was our first time. Jeb and his team brought out a bucket of ice and 10 glasses for our Whiskey! They brought us back in groups and really took the time to explain the types and styles of cigars, and what would match best with our bottle of Hibiki. Not only that, the Groom had a cigar on the house! Jeb and his team really made us feel welcome from the start of the email, to us walking out with extra cigars and accessories we purchased. You guys made our day! Thank you for the hospitality and great service! If you guys or gals need a bachelor stop, this is the place!

I am extremely disappointed with this store. Their behavior is highly questionable and feels like a…read moredeliberate attempt to deceive and take advantage of customers. The day before yesterday, I purchased a box of cigars worth $370 as a gift. Immediately after I paid, my friend replied to my message and told me that he didn't like this particular cigar and that the store didn't have the brand he actually wanted. Just ONE minute after making the payment, I immediately asked the staff if I could get a refund. He told me that a refund was possible, but he needed to wait for his manager to process it. He specifically asked me to come back the next day, which is today. However, when I returned today to request my refund, they suddenly told me that they couldn't refund me because I had already left the store. Excuse me? I left BECAUSE YOUR STAFF TOLD ME TO COME BACK THE NEXT DAY! You sent me away with the promise that I could get a refund, only to turn around and use store policy or the law against me when I came back? How is this not deceptive business practice? Is this not a form of forcing customers to purchase something against their will? This isn't even about the money. I can keep the cigars and smoke them myself. Not getting a refund is not the real issue. What disgusts me is the way this store handles its customers and the dishonest, manipulative way they treated me. I have never been so disappointed by a store's customer service.

Walking into Dream Hookah Lounge for the very first time was honestly such a refreshing experience…read more The customer service stood out from the moment I stepped through the door everyone was welcoming, attentive, and made me feel like I'd been coming there for years. Haseen (the owner) greeted me right away, and let me tell you, he gives the best first‑time customer tours. He didn't just show me around he made me feel comfortable, explained everything clearly, and made sure I knew exactly what to expect. His energy is warm, friendly, and genuinely inviting. You can tell he cares about every guest who walks in. My hookah server, Ley was just as amazing. Her customer service was on point the entire night patient, kind, and super knowledgeable about flavors. She checked in often without being overbearing, and made sure my hookah was perfect from start to finish. The ambience is something special. It's relaxing, creative, and beautifully put together. The lighting, the décor, the music everything blends into a vibe that makes you want to stay for hours. What I loved most is how everyone treats each other like family. You don't feel like just another customer you feel like part of the lounge. It motivated me to want to be apart of the team! Yall hiring?

Great spot, best hookah bar Ive been to in the bay. Great atmosphere, service and lots of flavors…read moreto chose from. Highly recommend!

They do require a face mask and are asking the customers to enter the store one at a time. They…read morehave been putting a table in front of register so that 6ft is maintained most of the time. They wipe the countertops tables refrigerator and lottery table down throughout the day and have hand sanitizer for the customers to use.

Rude and Questioned my actual real ID after showing multiple forms of ID. I've been there before in…read morehigh school when i was actually underage and never gave me an issue now with actual ID super rude and unprofessional.

Bought an Amy hookah from Smokey's along with some tobacco and charcoal, and I'm really happy with…read moremy purchase! The hookah is heavy, sturdy, and excellent quality. They have a great selection of hookahs at different price points, along with plenty of tobacco options, charcoal, and accessories. Definitely a great spot for anyone looking for a quality hookah and everything needed to go with it. Highly recommend!

Update: confirmed they were Lafufus but good quality! Will hold me over until I get a Labubu :)read more

Great family oriented service for your tobacco needs. Great for those who smoke cigarettes!…read more Bless up!

Okay place but the prices are a little high and not an every large selection of items. The location…read moreis good though lots of parking.

Great customer service…read more you want it? they have it! The Hispanic young lady at the register is very kind and knowledgeable Highly recommend going in to find what you need before looking anywhere else Very friendly with great prices -happy customer

Huge selection and good variety but high priced. Service was good as I had questions about pipes.read more