Big and neat, clean and friendly staff. Prices were cool for the area. Not a place I frequent since it's far from my home.

If I could write negative -100 I would. After picking up a brandy for a dessert recipe. I grabbed an empty cardboard box. I asked before taking they said yes. Then sniped at me. So if you don't want customers to grab empty box or boxes. Don't leave them in the front and tell them they could! Unbelievable rude service. Also they had the entire wall covered with empty boxes. Not all employees are rude. Just this guy with salt and pepper hair that walks around not doing anything and this mid age woman that look like she drank too much of their own product!!! read more

Total wine is THE GO-TO for your alcohol needs. Whenever I go to this location, the staff is always friendly and super quick to help you with whatever you need. Their selection is great & they are pretty great to keep items in stock :D read more

Total Wine & More - Beer, Wine & Spirits Near Me - Alpharetta, Georgia

Total wi es is a must stop whenever we are in town. They carry a lot of brands that we can only get there. The selection is out of this world. The staff is always friendly. If you are in a rush, they offer pick up and delivery- read more

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This location is by far one of my favorites. Their selection of items and minis are unmatched! Sometimes, when I go to the city of Atlanta, I'm expecting the same quality of service, pricing, and selection, and I get disappointed everytime! Their online ordering is fast and efficient! I have absolutely no complaints when I come here. Everyone is eager to help and you always get a great deal. Today, I just restocked on some personal favorites and got some minis for our pregame trip and couldn't be more happy with my purchase and the price! Looking forward to going back when I can. read more

Total Wine & More - Beer, Wine & Spirits Near Me - Alpharetta, Georgia

Staff at Total Wine are always helpful and friendly and knowledgeable which is rare to find at a liquor store. This particular location is one of the two in Georgia that actually sells spirits. They have a great selection and a great price so if you're in the area you should stop by read more

I came in looking for a specific tequila and ended up leaving with an entirely different one. This is one of the few locations that sell liquor as well as wine. I browsed the aisles and was impressed by their selection of spirits. The customer service was excellent! Many employees asked if they could assist me while I was browsing and the cashier was great as well. Their website has a great rating system with customer and professional reviews. You're able to check if an item is in stock online as well. read more

I really wish there were more Total Wine stores around the city. I am in Lawrenceville and have to drive to Alpharetta for the closest store. I do like that I can shop online and then pickup from the store later. I wish that they would ship more than just non-alcohol items. I am able to order alcohol from other liquor stores and get it shipped to my home, so not really sure what the issue is there. Total Wine has great prices and they are always prompt with notifications when the order is ready for pickup. They are also great about bringing the items to your car and checking ID to ensure you aren't only of age, but are the person noted for the order pick up. When inside the store, the personnel throughout the store are extremely helpful. I have gotten several great recommendations from them over the years and they never disappoint. read more

This spot is clean and very well kept. Its huge, compared to others, because they have liquor here (most only have beer and wine, only a couple have actual alcohol). And the selection is super solid. I went looking for something and they didnt have it but I was talking to the stock person and he was telling me when they stock and maybe they may have it in by that time. That was very helpful. This is out of my way but I would still go if I had time because of the vast selection. read more

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You are better off going to another store . They always have the worst recommendations . Recommended a terrible tasting tequila that was so expensive ., I guess they only recommend what doesn't sell ! Not to mention it was bloody expensive , taste like shit and has so many additives ! When I called to complain , I was told o need to tell them beforehand that I don't want a drink either artificial sweeteners and additives ! Btw this is the first tequila that was ever recommended that was so bad ! I will never shop here ever again! read more

I've been wanting some Captain Morgan Long Island Ice tea for a while and no store near me sells it. I seen that this store had it in stock and happened to be in the area today. Got the last bottle. This store has a wide variety. Everything that you're looking for. Just make sure to bring your ID and everyone in your group has theirs because you'll be denied. read more

Total Wine & More - Captain Morgan Long Island Iced Tea - Beer, Wine & Spirits Near Me - Alpharetta, Georgia

I came all the way out to Alpharetta because this place had Brown Sugar Bourbon and Ballotin. It was worth the drive. This venue is in the middle of a strip mall so there is plenty of parking. They have a rewards program so be sure to sign up. The store is massive and has almost every spirit/wine I can think of. This is my go to location. Staff is extremely helpful. read more

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Great location with a huge selection. The staff was helpful and really helped with finding specialty liquors. read more

Total Wine & More - a man sitting in a shopping cart - Beer, Wine & Spirits Near Me - Alpharetta, Georgia

So, we all have our favorite Adult Beverage Store and to be honest, I have one that I have patronized for years. I have come to a crossroads in my life because my "go-to" spot didn't have what I needed, and I made the dreaded mistake of going to Total Wine. I only say it was "dreaded" because now I don't think I can go back to my "go-to" spot. So here's what happened. I was looking for something specific, and Total Wine was the only place that had it at the time. I looked at their website, realized they had an app, and thought to myself, "my go-to" doesn't have an app, so what have I been missing out on before? I downloaded the app and lost my mind. Not only did I order what I was looking for, but I also picked up a few other items. Now let me put things in perspective, this location is about a 40-minute drive from me, but it was worth it once I got there. When I arrived, I walked into the store, and before I could even ask about my order, three people asked me if I needed assistance. You all know how I am about customer service. If the customer service is on point, I will drive across the country for good customer service. I picked up my order, loaded my car, and went back into the store to walk around to see what I was missing. Maybe I've been in the stone age, but this is the first time I've stepped foot in a Total Wine, and let me tell you, First Impressions are lasting ones... add to that THE HAVE A LOYALTY PROGAM! Total Wine will be my new "go-to" spot from now on. I highly recommend Total Wine. The staff was extremely friendly and answered all of my questions. The place is very overwhelming, and I can't wait to go back to see what else I can add to my ADULT BEVERAGE COLLECTION. Please go check them out and when you do, tell'em Drew sent ya! Yall Be Easy Drew Oh yeah... PLEASE DRINK RESPONSIBLY! read more

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Wonderful experience here! Called first to make sure they had my Gin. Another liquor store referred me here. They quickly confirmed having it and I arrived shortly after. Upon entering it was so clean and organized. No one asked if they could help me but it was fine because I was able to find exactly what I needed. Even picked up a few extras for my husband. Checkout was smooth and simple. I do not frequent liquor stores often but if I did I would come here! read more

Just one of my favorite places! Total wine is like a candy store fir adults! If you have not been to one you have to go. They have an almost endless selection of everything! My father-in-law does not drink but likes an occasional NA beer. Total Wine has a whole section of different types that you can mix and match from. If they don't have a single avail gust break open a 6 and they will take care of the rest. I could spend all day the Rye section... so much to choose from! It is like a treasure trove. The people are extremely nice and helpful as well. I seriously could lost in here for hours! read more

Total Wine & More - Beer, Wine & Spirits Near Me - Alpharetta, Georgia

Large selection of wine and mixers. Incredibly rude cashiers. I don't recommend you shop here but Just a side note so you're prepared if you choose to - they require the ID of *everyone* you walk in with in order to check out. So if you're there with your husband and you are both 40, but only one of you has an ID on you, they won't let you check out. Avoid this place if possible. There is a lovely wine shop in Alpharetta called Fermented. Go there instead read more

I called and spoke with the manager but wanted to post here as well - I always have an amazing shopping experience but one employee specifically really made my day today! I was in Elise's checkout line, and not only was she so patient and friendly to every customer, but she also made it a point to make me feel so comfortable while I was experiencing an uncomfortable encounter with the person standing behind me in line. I suffer from severe anxiety, and the fact that she went out of her way to speak up and assist in a situation like that almost brought me to tears! Elise, you're amazing! read more

Amazing customer service. The home delivery is super fast and so professional! You must show ID to get your item!

Favorite wine and spirits store. It's enormous and the staff is always willing to make recommendations. Classes will restart in March after a hiatus that other Atlanta Total Wines stores did not experience. I can't always find wines I enjoyed at a restaurant here, but it's well stocked with other favorites. read more

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This place has a great selection of everything under then sun , the staff is all over the place ready to answer or suggest something,,the biggest downfall is prices are higher than normal on most stuff . read more

Total Wine & More - These are $239.00 , I got them for $199.00 at another liquor store in Alpharetta. - Beer, Wine & Spirits Near Me - Alpharetta, Georgia

Great selection, competitive price. We live going there Too bad they do not send emails out when a rare bourbon arrived like Buffalo trace read more

For a store of its size, finding help from an individual once you are in the store can sometimes be close to impossible. Of course they have a solid selection, although the more high-end/rare and sought after Bourbons can be very difficult to find here... And even if you ask, to be put on a list and contacted once one of your favorites arrives this is something that they have yet to allow anyone to do that I am aware of. Just can't get the rating up to 3 stars until the customer service improves. read more

Funny enough I go in here all the time with my boyfriend, never check his id we both turned 21 this year and look like babies, yet they never check. Tonight I went in with my friend i personally wasn't buying anything yet they wouldn't sell to her because I did not have my id on me. Pretty weird I pulled up a picture of my id from my my doctors office portal still wouldn't sell. So please make it make sense you will gladly sell to people without checking any for of an id but then the next day stick to it even when the person isn't buying any kind of alcohol. I understand the laws and everything but pretty funny that they pick and choose when to abide by the laws read more

Amazing variety. Just went here for the first time and they literally have everything that you would need. Literally. I felt like a kid in a candy store the service was also great, everyone is helpful and friendly. read more

This place is a Heaven for alcohol lovers! They have everything and more your heart could ever need. Every time I go here, I always leave with something I didn't intend on getting. They have an overwhelming selection of absolutely everything! Plus they have a rewards system and I can totally get behind that! This place is guaranteed to have whatever you're looking for, for sure! read more

Ordered a few bottles online. The description is for the Expresiones bottle. However, when you pick it up the ill-informed MANAGER tries to convince you that the single barrel IS the Expresiones because "they're both aged in Buffalo Trace". read more

I had some difficulty locating a particular brand of rum and a staff member bent over backwards to help me out. The service it OUTSTANDING and there is plenty of people to help you out. This place seems to have everything and they will help you find it! read more

Good selection at reasonable prices. Always plenty of sales people around to help. The store is very neat and tidy.

If I could give a zero I would do that because I am so upset with this store. I have been calling every week for months to get a 10 year Jack Daniel's and today they said it was in stock so I immediately went to the store to purchase. I ran into someone as I walked in, which turned out to be one of the managers, and he said they were still unloading off the truck so I would have to wait. I went back to the Whiskey section and talked to the employee in that section and he said it was all already sold. The manager came back and explained it sells fast, they have limited quantity, and they do not hold anything so even though they told me it was there it was gone by the time I got there. I get all of that - but them lying is what makes me upset. The manager said look at all of the people in the store and it just sold out....well it is hard for it to sell off the shelf when it is still being unloaded off the truck! Furthermore, the whiskey guy was holding tags for the bottles waiting for them to come off the truck. Since they do not hold I should have asked where the customers were that were buying it because they clearly were not in that section. What I expect is they are helping some friends versus customers that have spent thousands of dollars at their store. I am done with them - no trust - and I cannot stand liars. I put in a pic of my bar and I also have two wine refrigerators that are full - probably 10 cases of wine in total. All bought from Total Wine....that is my last trip to their store because I am not going to support a store where people lie and fail to support customers. read more

Total Wine & More - Items purchased from Total Wine - no more - Beer, Wine & Spirits Near Me - Alpharetta, Georgia

A solid selection of cigars at the lowest prices around. My first stop for cigars. Humidor is solid too. Some places don't keep up the humidor and the cigars go bad. I've never had a problem with bad cigars here. read more

I'll take my business to grapes and grains. Poor customer service, while waiting in a long line a register opened up and instead of asking for and looking in the eye of the next person in line they just took whoever would come up to their line while I've been waiting for five minutes that happened twice today. The managers should train the cashiers to tap the person on the shoulder who's next in line and have them follow them like they do at the grocery store. I will not come back here again as it's always crowded and I don't want to have to run to the register to beat the guy behind me. read more

Excellent customer service . Peaceful location. Available all kinds of brands. Prices are affordable.

I wish we had a total wine closer to us. But the customer service here is impeccable and I will always come back due to their product knowledge and layout of the store. They have a wide variety of everything you could want, need or even inquire. The prices are competitive and I like their rewards program. read more

Waited in line at least 15 minutes to pay. When I asked the service desk if I could check out there since the young man was just standing there, he said no. After I waited in line for 10 minutes, he started checking people out. Poor customer service and no management intervention. Manager was standing about 15 ft. away but ignored the situation. read more

Very racist cashiers , would not sell to me due to my color and kicked me out of the store

I bought a bottle of wine for $199 and when opening it the cork broke. It was undrinkable. It was definitely incorrectly stored at the store. When I went to the store the manager said: "there is nothing I can do". Unbelievable for me. Such poor customer service and very disappointing. They didn't even offer me a small store credit. This was the last time I bought wine there. Definitely. You lost a valued customer over bad customer service. read more