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    Total Mental Wellness

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Amy Morrison, PA - Amy Morrison: Dallas Psychiatric Physician Assistant at Morrison Clinic Psychiatry

    Amy Morrison, PA

    (7 reviews)

    North Dallas

    Amy was great. She is on top of it, appointments are quick and easy, she is thorough, etc. I really…read moreloved everything about her and I am sad that she is moving her practice. It will be hard to find someone like her.

    I started seeing Amy in 2018 for ADHD. She's fairly nice but for such a small practice, the…read moreassistant is either somehow overworked or completely incompetent. I elected to stop seeing her after running into some family issues and the passing of my brother in early 2019. I started seeing a new doctor (a real doctor, not a PA), I needed my medical records sent over before my appointment. I called to get the forms and they neglected to tell me that they charge $25 for a copy of my records. I sent the email with the completed forms on Friday. The office assistant emailed me Monday to advise that I needed to correct the a fax number and check of "written" on the form. I sent it right back to her filled out properly. I get an email 30 minutes ago from her asking whether or not I just needed my medication records sent over or do I need the progress notes and psych testing as well and if I need anything additional to check it off on the form. Then she tells me, after knowing that I needed this submitted by the 29th to the new clinic, that there is a $25 medical records fee. I'm guessing the new clinic didn't actually need them as there wasn't any mention of it at my appointment. Based on how difficult it was being a patient 2 yrs ago, I really shouldn't be surprised that I've run into 2 issues already just for a simple transfer of documents to another office.

    David W. Crumpacker, MD - Grandma shooting baskets Easter Sunday.

    David W. Crumpacker, MD

    (7 reviews)

    He is patient and thoughtful with his comments. He reflects kindness and offers manageable things…read moreto base my thoughts on. He gives worthwhile support when needed and makes suggestions otherwise. His virtual visits are always prompt with little waiting time or confusion.

    This office, Dr. Crumpacker, the staff and Crumpacker's medical assistant Jim are such hateful…read morevengeful and incompetent people the amount of mental distress they caused me was so immense it took months to get over and to this day I am still negatively affected. The doctor was good however the staff was beyond bad. I had issues getting messages to my doctor and every time I did the message the doctor got was so different than what I said. I was a patient for 2 years so it's not like I got one bad experience the whole phone staff was so bad at sending messages it actually got me let go from the office. Literally all I asked for was to reschedule an appointment and what the doctor got was that I wanted to change doctors to get more sleeping pills like how are these even remotely similar. Worst of all I was lied to and told I could explain I didn't want to see a new doctor all I wanted was to reschedule due to a conflict in timing. I was told I'd get a chance to speak with the doctor or his medical assistant to explain this. Additionally, they lied and said the made up reason they came up with for letting me go would not be in my chart but it was and other psychiatrists I would go see to replace Crumpacker told me the reason stated in the medical records which makes me look like a drug seeking patient which is what I guess they want. The staff that answers the phones seriously need to be changed. They also changed their policy so that those who are anxious and have sleeping issues (which is a big portion of people) literally cannot get proper care or necessary medications. Same with people who are disabled, they are unable to get help with anxiety. What's worse this office and its doctors are happy to break the law. Laws that are meant to protect the patient. The law is if a doctor lets go of a patient they must send a letter and on the day the letter is received they either must 1) Find a replacement doctor to cover the health needs of the patient and have care continuity or 2) as of the date of receiving the letter the doctor must provide 30 days of medication and continue to in that time provide care. My appointment weeks before the letter was cancelled, also the medications that again were weeks before the letter cancelled. They literally cancelled my appointment not letting me know and they called the pharmacy to cancel my medications because I don't know they hate people?

    Total Mental Wellness - psychiatrists - Updated May 2026

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