It's difficult to get appointment to audiologist Try to…read moremake appointment for adjustment, earliest appt is 3 weeks away for any location

My husband went in to get new batteries for his hearing aids. Thanks to the sweet Tanya Garza he…read morewalked out with a new set of batteries! She he took the time to look up the warranty info on his and they were covered under warranty so he spent nothing.

My daughter got hearing aids here in 8th grade, she still has the same ones after 7 years. Miller…read moreAudiology is family owned and operated. They are able to adjust and fine tune the audio so it works best for her hearing loss. They have always taken good care of her hearing.

Very thankful for Dr. James Miller & and rest of the team. I scheduled an appointment to get some…read moreear impressions done for some in-ear monitors and they made sure the whole process was quick and simple. Nothing but smiles + good conversation throughout the office!

Dr Briley is wonderful and very caring. She has always taken the time to help me with my hearing…read moreaids. She makes herself available to help you if you have any problems. If you are struggling with your hearing, I highly recommend Dr. Briley!

I was a new patient last month (July 2026) and showed up early to be greeted by a very young front…read moredesk check-in person who was aggressive and had an angry tone and asked me for two things, which, I had my license and medical card ready but she asked for license and something else like a permit and I had to ask her what that was, she said my medical card and I did not say this out loud but wanted to say "why didn't you just say medical card" but it was my first time here so I didn't say anything , figured she was having a bad day. Then when I got to see Dr. Walter Humann, who only took about 3 minutes time with me and when he asked me a question, I was cut off before finishing my sentence. He was late getting in to see me because I heard him with the patience next door talking for 15 minutes about the FIFA soccer games, I get it, I enjoyed the conversation too even though I was just eavesdropping through the paper thin walls and I figured he would be in a better mood than his front desk staff person was since the convo with his patient was going so well. He was quick, seemed like he didn't care, and I felt just like a number and from the looks of my bill, I just paid his car payment (or maybe half a car payment, depending on his car). The audiologist Dr. Kelly Briley doesn't smile like she does in her pics, I felt like she was also wishing I wasn't there. She was cold, distant, even though I really liked her office, it was warm and inviting and I told her this, no response. After I paid my bill, made a follow up appointment and I had to deal with the same front desk person that checked me in and as she was checking me out, I asked her if she had the correct pharmacy on file for the script that Dr. Humann ordered and she said she did, but how could she since I didn't put it on my paperwork so I asked her to read it out to me to confirm and of course, it was wrong, so I gave her the right address and she got mad, and said "that is what I said" and her voice sounded so angry and evil that I just grabbed my bag and got out of there. Then, I get a call from my pharmacy, the script was called in incorrectly and they were letting me know they contacted the Dr. Humann's office to get it fixed. That was good and I waited, and waited, two days later, my pharmacy told me to call them since they are not getting a response, so I called, left a voice mail and it has been 3 weeks, no response to the pharmacy or myself. I decided to just ask my PCP to fill the script since I would not ever be going back to this office again. Please find a better ENT office, if you can, because this office, does not care about the patient, only the very expensive fees they charge for less than 15 minutes of service.

I've left multiple voicemails since Tuesday stating that I lost a hearing aid with my calls…read moreignored! This place used to be excellent. But the staff has changed over the years and not for the good. Ever since my person who left after she had her baby this place has changed. So disappointing!

I came here with my wife to an appointment and was very impressed with the serenity in the office…read more It did not feel "cold" like so many medical offices do. You could feel and experience the atmosphere which helped put my wife at ease for her appointment.

The staff at North Dallas Ent is by far one of most upscale place of business I have ever been too,…read morefrom the minute you walk in to the time you leave your visit with the doctors are so so professional and not to mention the top quality of care you receive. I highly recommend them.

First time visit as we just moved from another state. everyone was professional and showed real…read moreinterest in helping me resolve my hearing issues. Very positive and energetic professionals am glad my GP MD referred me to this staff.

Do you have a hearing loss? Want an accurate assessment? Assistance in choosing an aid, if needed…read more F/U encouraged prn? If yes, contact Will and Holly. They are the BEST!

Absolutely fantastic! They worked with us until it was great! Very nice people all around and we…read morewould highly recommend them! Thank you isn't enough for all your help.

So glad I found this place! Everyone was so friendly and helpful! It's going to be my new hearing…read moreaid home!

I went to this office after having some tingling in my ear. I had an ear cleaning appointment-…read moreThe place was very clean and the guy tech who did my service was very nice. I also had an hearing examination. I found them on the best of D list!