We picked these guys up as they previously managed the property we bought a year ago. They were great September/October 2019, great crew, attention to detail.
Winter came and they were prompt on snow removal but created a ditch at the beginning of the driveway as the truck wheel dug in - no big deal at the time.
This past summer we spent $10K+ with them for mulch/tree trimming/grass cutting. And they "fired" us.
We told Alex (the owner) TWICE the cuts were bad, sent pictures. He acknowledged it was a bad cut and even addressed the employee who was on the job. Since then it was fixed.
We escalated 2 other issues - 1 being charged for 3 hours of labor x 2 employees with multiple smoke breaks (cigarettes in our driveway to prove it) to trim shrubs and mulch delivery caused black stains on our stamped pavers. They waived the 3 hours labor x 2 but then said they were terminating our contract immediately. Left with zero notice after 12 months $10,000+ paid and now have to find another company. None of this done via phone or in person...they only communicate via text or email. Unprofessional company, highly recommend you seek a company who cares about their customers. Side note they had our card on file 100% paid on time zero issues yet we got fired lol. read more