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    Total Concept

    3.1 (39 reviews)
    ModerateHair Salons, Waxing
    Open 9:00 am - 7:00 pm

    Services - Total Concept

    Haircut

    Waxing

    Total Concept Photos

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    Reviews With Photos

    THEY RUINED MY HAIR. RUINEDDDDDD.
    Qub L.

    THEY RUINED MY HAIR. RUINEDDDDDD. instead of cuting off 1inch she cut of 4 inches and LAYERED my hair, which i never asked for. And then knowing the lady screwed up she tells me - it is just hair, it will grow back. I went home and my husband said will call a lawyer. I have full intention to sue. REDA THE REVIEWS AND BELIEVE THEM. I saw other reviews and just dismissed them. Now my beautiful long hair are gone and ruined.

    After
    Keara G.

    I just went on a whim because of a Groupon voucher. English isn't their first language however Hope gave me an amazing partial highlight and trim! Hope used very small pieces of hair to make the highlights so that it would look completely natural. She is 67 and has done hair all her life. In total, this costed less than half of what I paid last time for chunkier highlights!

    My Hair look so natural !
    Daysi C.

    Feel amazing after a well done job , Eunice thank you for be open for my busy schedule!

    After

    Groupon or not, this place is a gem! I showed up 45 minutes late and Hope was still very patient thorough and sweet. I came for a highlight and haircut after a longgg neglected head from Covid and came out refreshed and renewed. My ends feel very soft and the highlights blended well with my natural balayage coloring. Hope nicely shared snacks and water as I waited and asked many questions and communicated well throughout so I never felt unsure or nervous about what was happening with my head lol

    My roots are silky and smooth while the bottom part of my hair is not. :(

    See all

    2 years ago

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    1 year ago

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    11 months ago

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    3 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    2 years ago

    So happy to have found Jenniffer she is a delight to work with. Finally I have someone that understands how I like wear my hair.

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    4 years ago

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    5 years ago

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    5 years ago

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    3 years ago

    Everyone is really good and attentive to their work. I highly recommend them especially Mimi.

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    5 years ago

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    3 years ago

    Amazing services starting from cut style n drying excellent services. Will recommend for anyone and I'll be visiting again.

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    9 years ago

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    9 years ago

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    7 years ago

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    6 years ago

    Great experience both times I visited. My hair looks healthy and feels soft. Hope is great. Highly recommend it.

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    6 years ago

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    7 years ago

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    11 years ago

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    5 years ago

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    5 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Photo of M W.
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    10 years ago

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    Ask the Community - Total Concept

    Hi I was just wondering if your shop would be able to do the Japanese permanent straightening on african american hair? Specifically type 3c?

    New management has recently taken over as of this month. We are just getting to looking at social media and location-based sites like Yelp. Generally speaking, yes, we can do the Japanese straightening on African American hair type 3c, with a caveat… Read more

    View All 3 Questions

    Review Highlights - Total Concept

    Hope used very small pieces of hair to make the highlights so that it would look completely natural.

    Mentioned in 6 reviews

    Read more highlights

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    Magic Skin Clinic - Squeaky clean!

    Magic Skin Clinic

    (47 reviews)

    $$

    My husband and I have received facials from Jenny a couple of times now…read more The location is in a more residential area - I love the neighborhood and the fact that there is free parking onsite. As there's nothing worse than worrying about if you're going to have a ticket waiting for you after your spa service SMH. Upon entering, we're always personally greeted by Jenny. Now, I'm not the warm and fuzzy type, but there is a certain draw about her. She is so warm and caring, which directly translates into her work. Her products and methods are top notch. At the start of the facial, she always steams your face to open those pores up - then she gets to work with a lovely exfoliating mask and then layers on all the goodies. By the end of my facial, I kinda feel like a princess. And my husband, who is a very easygoing guy, says "that was nice," which is huge for him lol. He approved of the men's skincare products used, and he was absolutely radiant for the following week. So, while spending time with Jenny, I was also introduced to cupping. As I understand/lived it - Jenny has a gun that she attaches a cup to, then she attaches the cup to wherever you're tense. For me, my left shoulder/upper back get really tight, so she attached a few cups to my tense area using the suction gun. Then for a few minutes she left them on and they did their thing... The suction cups lift the skin, allowing more blood and oxygen flow to the tense area, relieving pain and stiffness without medicine. It was a weird sensation, but it did work almost instantly. The only downside is the bruising. It has been seven days and I still have a faint set of circular bruises where my cups were.

    8/3/21 After reading the reviews on this place, it got me…read morethinking about facials and other treatments like waxing. I saw the website for this business, but upon clicking on it, I am taken to other businesses that have nothing to do with Jenny's business. I don't think this is intentional, but Jenny might want to get her own webpage set up for herself. Right now her webpage is going to other businesses and one can't get the prices for her lists of services. I hope this problem is fixed soon. As for now, I will have to call and find out. Update: After speaking to Jenny, She informed me that there are different types of facials she does. Costs go from $150, $170 and $200 not including tip. Waxing is only for the eyebrows and Jenny only works on the face. Jenny doesn't do body treatments of any kind except the face. Hope this helps. As for going here, the prices I was told about seem a little to step for me. I would also want body work done and Jenny said she doesn't do that. I might make an appointment, but until that day..."C'est la vie", say the old folks, it goes to show you never can tell..."

    Total Concept - hair - Updated May 2026

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