Total Computer Solutions installed a 2 TB SSD in my laptop. I supplied the SSD which had been used previously and was encrypted. TCS unlocked the encrytion and copied all my program and files. The laptop works fine. They finished the job a day earlier. The cost was the same as the price quoted. The staff is considerate and friendly. FYI, I was on vacation from NY but because they had done a great job for me earlier, I brought the laptop to TCS while on vacation. I highly recommend TCS for your computer needs. read more

Helpful computer guys who are quick and efficient. Met us really fast to fix my hub's phone.

Michael and his team are amazing! We've been using them for almost ten years and they've been fantastic in every way!

I took my telephone in there today to have a charger port looked at to see if it could be repaired after speaking to the ladies at the counter without them disclosing any paperwork or any disclosure of damages that could be incurred while they had it after 10-15 minutes they came back and handed me my phone saying I would need a charger port in a battery and they hand me my phone back with the back case glass shattered and then adamantly denied doing anything while there's little glass shards still coming out of the phone they're insured and to make it all the worst she hides behind the Lord our savior and says I will pray for you as she lies through her teeth about breaking my phone right at the lower area around the charger port and I left before I would got too upset and regretted it but I would be very cautious very cautious and document and ask for paperwork and disclaimers before you hand over anything to them to have serviced that was the worst feeling I have felt in a while and that's the worst I have ever been treated by the business in a very very long time they should be ashamed of themselves and this is not over I will be filing complaints with the better Business bureau and yes it may be just a $200 phone but I will also file civil charges against them they are insured for things like this they provided no paperwork or any disclaimer or anything before they took that phone and we're gone with it for 10-15 minutes and then bring it back to me broken and shattered beware read more

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I am a small business owner and my computer was outdated. Mike has helped me with my technical issues for a few years now and talked me into purchasing a new computer. Best decision I could have made. They transferred all my data and programs seamlessly without a glitch....I truly dreaded the switch but Mike and his staff made it very painless. Recommend them to anyone looking for good technical support and advice. read more

I've dealt with Mike and his staff for several years and they are very competent and friendly. Highly recommended read more

I went to this shop as I only wanted a certain cord for my computer.They charged a 45 dollar for me to leave my computer and 90 more dollars. The cord was wrong also.I will never go back Computer Repair was a total rip off. They deserve NO STARS. read more

Requested SIMPLE instruction on how to change format of some screens. Mike spent 25 minutes using my computer and "quickly" showing me how to change a few things.....did not verify my understanding by having me repeat the action or even ask if I understood everything clearly. I expected my bill (based on the short visit) to be about $35-$50 at most. It was $101!!!! Definitely NOT a good value and I will NOT return. C.Hathaway read more

Mike and Paula at TCS are always just a phone call away. And I call all the time! They literally know my voice by now! They are both always very responsive to our office's needs, and we are a very demanding legal practice with many very specific needs. Our attorney has a direct line to Mike, and he answers every time! There hasn't been a single time that they haven't been able to tackle the technical problems we have with our computers or network system, from simple sign in issues to a complete system crash!!! We're indebted to them tremendously! read more

I assist an 85 year old woman who knows very little about technology. This company sold her a $900 laser jet printer to print an occasional email and too large for her location. After several conversations, we were able to get a partial refund. They still charged her a service call fee of $120 and $275 restocking fee. I DO NOT recommend this company. read more

After a remote scan I decided to purchase a new computer from TCS. It was received faster than expected. There were some issues with pulling programs from the old computer to the new but the TCS technicians stayed with it an eventually got it handled. The technicians were extremely helpful and their ability to connect to my computer remotely made minor corrections easy. Very pleased with this and previous experiences with TCS. read more

Good friendly and professional service. Fried my hard drive on my laptop, they put a new hard drive and loaded windows in two days and got me up and running. Hopefully my next visit will be for a better reason. It's great to know they are there when I need them . read more

I chose TCS because of numerous 5 star reviews. I am not a geek and screwed up my new laptop. TCS was successful to get it working again. I was worried that in attempting to set up my computer that I would repeat my prior error causing more problems. When I picked up my laptop the staff spent considerable time with me showing me how to configure the machine to my desires. This effort was above and beyond my expectations because I never would have able to accomplish this on my own. I am very pleased with the service. read more

Extremely friendly and knowledgeable about things computers, phones, Ipads, etc. Quick turnaround, many times while you wait if it is a short fix. Will definitely use them in the future. read more

This is the best place to get your computer repaired - or find a new one if needed. We have been with this company- and would go no where else - just recently had an "over the phone fix" - with the manager who had us up and running with a LOT of good fixes for our old desktop in very little time! This is a very professional company, with great skills in what they do- and yet you feel like you're speaking with a good neighbor next door when on the phone with them! Keep up the wonderful work guys!! We appreciate you!! Residents in Sunset Beach, NC read more

In a world where you're just a number, Total Computer Solutions comes to the rescue. My computer developed some unusual symptoms after Hurricane Florence hit the area. Since I'm a freelance writer, I was in a world of hurt to meet an impending deadline with a very important client. A majority of computer repair operations were closed due to damage from the hurricane (including a major, well-known name most of us first call), but TCS was not. Not only did they repair my computer within a matter of minutes (something a big box store would never do), but they did it at a very, very reasonable charge (again, something that a big box store would never do). The people at TCS were a true blessing in a time of emergency, and from what I gathered during my diagnostic and repair, their knowledge base is top notch! Do not hesitate using them!! read more

DO NOT bring any device to these people!! I brought my laptop to them because I just wanted them to confirm that it was my charger that was not working. The "tech" decided to update my operating system without my knowledge or permission. In the process he deleted several apps I use daily and I lost 5 years of information that was very important to me. They were not able to recover them. NEVER, NEVER, NEVER read more