I have seen Mrs Sharpe for a number of things and have nothing but good things to say about her. She has been very helpful on everything. I would highly recommend her to anyone who is tierd of the ho-hum , attitude of our largest provider who now has a stranglehold on the WallaWalla valley and beyond. read more

Wonderful experience by exceptional medical professionals. I arrived a few minutes early to my appointment and everything was on schedule. The receptionist was friendly and professional. Trudy Sharp is an exceptional Nurse Practitioner who listens and cares. She is very thorough and has been instrumental in getting my health back on track. If you are looking to establish health care with someone who is extremely well educated in the medical field. I highly recommend you give Trudy Sharp a call at Total Health Clinics. read more

Highly disappointing and unprofessional behavior directly from Trudy Sharp, Nurse Practitioner versus having a more 'customer service' focused response from Total Care Clinic's Office Manager regarding the same complaint I have brought to TCC's billing department's attention over the years to no avail. I started seeing Tyler when TCC got up and running in Walla Walla at the Dalles Military location some years back. Service was stellar and billing was squared away. It wasn't until the TCC medical office moved to Rose St. that my billing issues started. I have repeatedly brought it to TCC attention via the billing department. Every year I am told by the billing department that they are not at fault, rather the medical provider's team back at the Walla Walla location is who communicates these billing codes to them. Each year it becomes a source of contention where I have needed to get my insurance company involved to have this correction take place. Otherwise there is no change, I get stuck with the bill and well neither TCC or Interpath (the lab) give me the time of day for resolve. I get it, patients and insurance companies have no say on how medical providers bill. However, if I am showing up for preventative care and my latest visit with them are coded as such to the insurance company, is it too much to expect to have the bloodwork as a result of my yearly physical be coded accordingly? Especially since it has been a recurring problem that has had to have been corrected each year thus far? Instead of dismissing me as problematic and insatiable under notes on my account, perhaps a closer look at my incessant complaint would have produced a prompt and professional resolve years back and saved everyone this hassle. TCC has had a lot of turnaround at the Walla Walla location. So when I singled out Irma and Patty it was because TCC's billing department stated they were the ones at the helm of this reoccurring problem this time around. But to be fair I understand that it isn't about Irma or Patty rather whatever system/process TCC has in place. Because it does not matter who was/is at the Front Desk or the Medical Assistant in place or even my medical provider, this issue has happened under every person that has been there while I've been a patient; to reiterated it is a recurring yearly issue. Needless to say I once again ended up with an unnecessary bill from my labs this year which did have to get corrected again, this time by Trudy. But not until I got my insurance company involved and after she sent a short email stating to look for healthcare elsewhere versus addressing my complaint. All this being said it is disappointing to me that instead of trying to resolve this problem, with full understanding and professionalism of the complaint. Trudy decided to not understand and instead react prematurely (as she was wrong and did have to correct the error). Leaving much to be desired from a medical provider. If you're looking for a medical provider, pick any of the other Nurse Practitioners at TCC. Trudy is classist, biased and thereby unprofessional. Tyler is the way to go. read more

I recently returned to the Walla Walla area and changed my insurance back to Wa Medicaid. I learned that TCC accepted my coordinated care plan and after meeting with Trudy Sharp and her team over the last month my life has changed for the better in ways I never thought it would!!! She and her nurses and staff made sure my meds were stabilizing my mental health, Trudy addressed any and all difficulties I was having with respect and compassion instead of immediate negativity and judgement, and I can be totally open and honest with her and her team about what I have been going through from week to week and not feel like I am going to be criticized for wanting to not suffer or be without a normal capability to care for myself and my own health and life. I am always up front and 100% with Trudy and her team about every detail even if it's a minor set back at the time, and she always treats me like a person that is simply trying to find normality again after years of getting the run around and negative responses and disrespectful or snap judgment actions from other less "caring" or understanding providers. I am not just a number or a paycheck to her and her staff. I genuinely feel that I am getting better with every visit and every week that passes by after establishing with Trudy. She makes eye contact and explains every detail with me, is very thorough, constantly tells me that I am going to be ok and that we will find what works. Amazing that I feel happy about my health care for the first time since 2015, and that I feel like progress and positive forward movement is being made on all fronts. My issues mostly stem from acute anxiety and ADHD with a lot of pain and physical issues from a motorcycle accident, but Trudy and her team are making things normal again, and helping me get my confidence and my life back!!! Thanks so much to all of her staff and to her! Being treated like a human being that has mental health and physical health problems to be cured and made as normal And comfortable as possible has made all the difference! Thank you all!!! read more