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    Total Access Urgent Care

    4.5 (2 reviews)

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    1 year ago

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    11 months ago

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    Quest Diagnostics

    Quest Diagnostics

    2.9(22 reviews)
    1.2 mi

    Had a pleasant experience getting my lab work completed. I scheduled an appointment online and did…read moreso on the same day. I was surprised to see so many appointments listed for same day. Once I arrived I signed in on the kiosk and waited for my name to be called. As soon as I sat down, the lady came to the door and called my name and told me which room to go to. Once entering the room, the phlebotomist had me verify my name and DOB. The young lady that was going to draw my blood asked for help as she didn't feel confident in sticking me as my veins are pretty deep and hard to find, so a colleague came and assisted her. I appreciate that more than they know as I hate getting my blood drawn. The second young lady found a vein and stuck me once but was unsuccessful in drawing blood. She then went to get a third lady to assist. The third woman was an older lady who told me she has been doing phlebotomy for about 40 years. She took her time finding a vein and didn't stick me until she 100% sure she was going to get what she needed. (Third time was the charm) I didn't feel a thing! She made sure to check on me as it felt like she took about 8 tubes of blood. I appreciate the care I received today and many laughs I got for the short time I was in the office!

    Very easy online appointment. Very easy sign in through a text message. On time! Meghan was…read moreexcellent. Efficient, professional, and no Pain from the blood test.

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    Quest Diagnostics
    Quest Diagnostics
    Quest Diagnostics

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    Total Access Urgent Care - St. Louis Hills - TAUC Check-in desk.

    Total Access Urgent Care - St. Louis Hills

    4.4(177 reviews)
    1.3 mi•St. Louis Hills, Saint Louis Hills

    I work for a major health insurance company and I was seeking care for a previous laceration that…read morewas beginning to get pink and puffy. I checked in on line before 8:00 to be 3rd in line. They asked to see my insurance card and immediately said they don't take my insurance card because we don't pay! I said I work in appeals and I have never had to reve a dispute for payment. I even called my insurance company and said TUAC at Chippewa location is In network Instead of putting Me in a room the I take person was more concerned with the manager had to say and took my credit card "just in case". In the mean time they took other patient before me. An EMT took my vitals . I waited almost an hour in room finally I walked out and the EMT said the provider is coming and I said when? He says there are about 5. Ahead of you!!! I said that's why I signed up for Save my Spot all you care about is $$! I told them they'd get a bad review from me and I'd notify BBB and my insurance company and my employer. Today I look at my credit card statementsand they charged me 50.00!

    TAUC used to be the best Urgent Care in town, been using since day one. That is no longer the case…read more Front desk staff are no longer friendly; the location I'm at today has a broken front door and they are depending on waiting patients to let people in. The front desk is not offering privacy but rather talking loudly across the waiting room (possibly a HIPAA violation?). The place smells and it's far too dirty to be considered safe for patient care. We are staying today but after all these years will NEVER come back again.

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    Total Access Urgent Care - St. Louis Hills
    Total Access Urgent Care - St. Louis Hills
    Total Access Urgent Care - St. Louis Hills

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    Our Urgent Care

    Our Urgent Care

    2.9(15 reviews)
    2.5 mi

    What a waste of time. Spent 20 minutes filling out paperwork and another 20 minutes explaining my…read moreailments only for the nurse to tell me in 30 seconds she has no idea what's wrong and I need to go to the hospital. She just looked at me and expected me to accept that advice and walk out! When I asked if I was going to be charged for this waste of time of a visit, they said "Yes"! Incredible, they didn't offer any treatment just told me to go to the hospital and collect $$. I'm going back to Total Access Urgent Care -- at least they DO SOMETHING! Edit: I went to Total Access Urgent immediately afterwards and all i can say is WOW! The quality of service, the friendliness and attentiveness of the staff were just incredible! The hooked me up with an IV, gave me some medication that made my stomach feel better, and then did a CT scan to look at my stomach for any problems. They took my urine and blood to do analysis. They gave me medication to make me feel and get better. They told me to call immediately if i start feeling worse. This place actually cares about its patients.

    What a waste of time. Spent 20 minutes filling out paperwork and another 20 minutes explaining my…read moreailments only for the nurse to tell me in 30 seconds she has no idea what's wrong and I need to go to the hospital. She just looked at me and expected me to accept that advice and walk out! When I asked if I was going to be charged for this waste of time of a visit, they said "Yes"! Incredible, they didn't offer any treatment just told me to go to the hospital and collect $$. I'm going back to Total Access Urgent Care -- at least they DO SOMETHING!

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    Our Urgent Care
    Our Urgent Care
    Our Urgent Care

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    Total Access Urgent Care - urgent_care - Updated October 2026

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