great service they came to my house and got me back driving. He was respectful cool and got…read moreeverything.

I had two fob's that both stopped working at same time and was fortunate to find this shop…read more Before beginning any work, they checked my two fob's to make sure there wasn't an easier/less expensive fix. For reasonable price, they sold me two fob's and programmed them/cut the keys to fit my car. There was small hiccup with the fob's and they worked with me to make things right. Highly recommend!

Technician came within stated time interval. Replaced our broken door lock efficiently. He was…read morefriendly and polite.

Good job helped me out getting in to a rental home after the tenant disappeared!…read more They left the house in bad condition I'll definitely use the again

10 *** if possible. Timely, efficient, super nice and…read moreknowledgeable. Fair price for fantastic work.

Great prices and customer service! Had (2) Lexus key fobs cut and programmed. He did an amazing job…read morefor the price. Wait wasn't long at all!

He was not able to help with my VW key replacement, but was so kind and offered some good advice. I…read morewill use this company should I ever need this type of service again.

I called aaa locksmiths and left a voicemail because our sons bathroom door got locked and the door…read morehandle was installed improperly. Rocky called me back immediately and gave me suggestions on how to solve on my own. He stayed on the phone and helped us troubleshoot until it was open. He charged no fee and was a wealth of knowledge. I will be using rocky if something happens again at our house!!

I turn over four units a year and used to hand out the same keys and hope for the best. Now he…read morecomes through between tenants and pins each unit to a new key, and the old ones stop working that same afternoon. He keeps a record of which pins went where, so next year the re-pin is quicker. Per unit it runs under what one new lockset costs.

My wife brought our motorhome to Bob because he said he would take care of removing a lock for her…read more Although the lock was removed and we appreciated that and we thought it was a fair price, my wife was berated and treated like absolute garbage the entire time she was there. I've had instances with Bob in the past where I was taken aback by how rude, confrontational and irrational he was but I certainly didn't think that he would be that way to my poor wife. I feel terrible about sending her there and I would suggest only engaging this company if you've got thick skin and you're ready to walk away shaking your head wondering how they are still in business.

We have had issues with a person who used to work for us entering our property periodically. Our…read morealarm system has been completely changed, the codes changed and the locks rekeyed many times. Of course we have notified the police and taken any advice given. Finally I heard about high security locks that are nearly impossible to pick. Having met Robert once before I thought that he might be able to provide this service. His response was so startling and rude. Robert suggested I get in touch with a memory service. When I asked him to explain he said that he thought I had dementia! I was unaware that I had contacted a locksmith and psychiatric service. He is demeaning and socially inappropriate and very rigid. Having worked with many people I have only seen this combination in people with OCD but unfortunately he is not a pleasant person. There are so many locksmiths why attempt to interact with Robert. Call someone else who will complete your job and behave like a professional.

I just bought a used car and it came with 2 keys but no key fobs. When I unlocked the car with the…read morekey, the alarm immediately went off every single time. I had the car for 36 hours when I decided I needed to get the key fobs. I was quoted $400 to program 2 key fobs. I called a few locksmiths and reliable lock and key did both for $75. He answered my call at 8:45 in the morning, met up with me 15 minutes later and was finished within 5 minutes. He even showed me that my car had remote start!

I was in need of service at night as I locked myself out. He came to my condo and had the work…read moreperformed within 15 minutes. Took the stress out of a highly stressful situation. Knowledge of his craft and efficient. Would highly recommend your services to anyone in need. Mark, Utica MI

I needed keys copied for my vehicle. I was treated very respectfully and the service was…read moreexcellent. Very professional and reasonable cost. I would recommend this business.

You just can't lose when you walk in and say you need copies of eight keys, and assistance with a…read morekey pad door lock "WHILE I WAITED" . What more could you need, he carried on a conversation and the lobby was clean with merchandise old and new to keep me entertained and inquisitive. I could have gone to a hardware and waited longer with no confidence the keys would work. No regrets. I hope everyone uses them.