Came for some back to school shopping. So like most retail stores this one is run by teens/young…read moreadults BUT they are actually very nice and helpful. One guy I think Joel? Sorry I forgot names already but he was in lk a yellow plaid long sleeve saw us just looking and asked if we needed help, told him no we were looking. Well he came back and asked my kid what size he was and what he liked and actually went and brought him two shirts he thought he would like. There was another guy that helped him with jeans ( glasses green shirt) and brought my kid some options and diff styles. So I'm actually really impressed with this location bc Ingrams workers are def not like this. Literally every worker there was helping someone and again all so friendly as well as the two girl cashiers.

They don't say anything to anyone who's pregnant. Won't even glance at you and I feel unwanted and…read moredisrespected..don't like it here .. they are very rude and don't treat you equal to other customers.. 1 star sorry

I placed an online order for pick up and to me, that means not having to wait in line to get my…read moreorder. Am I wrong? I guess I could be. Anyway, I wait to be recognized as there was only one person on the checkout and she did not address me at all. I looked around for someone else to see if they could grab my order and be on my way. To my relief there was a staff member working nearby. When I asked for assistance, she hesitated and I could tell she was about to tell me to stand in line. I had my id ready but she wanted the email that I was sent with a barcode. I told her I got a text it was ready...? I searched for an email as it took a minute, she asked for my id. At that moment I found my email, she scanned it and I was on my way. I try to consider reasons why the employees behave the way they do, and I suppose they wanted to get out on time and were doing their duties before they close, but I still think the priority should be the customer. That being said, I was happy to be able to place an online order and pick it up same day! I love the sales and being a cardholder has some nice advantages. I'd like to see more variety for toddler and boys clothes.

Convenient location - can be hard to get out of the parking lot and onto the access road at times,…read morebut it's really as good as any other Old Navy. Selection, pricing is fine, store cleanliness, and staff friendliness are perfect.

Was invited to the Beauty Trend Event, the Skinfluence Festival last Friday, March 13 from 5-8pm…read more Holly Hoffman, the Store Administrator informed me of this specific event and Kay Soria had notified me of the 15% off Beauty sale from March 9-March 15, 2026. I RSVP'd and attended the festive event. I checked in and received a raffle ticket. You could see how they cordoned off the Beauty section as only guests w/RSVPs were allowed in the event. I could see different sections where they had demos for makeup, hair, skin, eyebrows, skincare and perfume. Angel saw me looking towards the first stop which featured Concealers and Setting Sprays by MAC & Charlotte Tillbury. She assisted me then passed me off to Lauren who helped apply some products and give tips. I showed her a list of my makeup which she had some in stock but had to ship others. When Lauren was applying my makeup, Angel was so sweet and brought me a Margie when I said "I should have a drink!" Lauren did great as she had to color-match me from several lines. She helped me find some products. Jordan from MAC came by and suggested a hydrating spray and the order of applying skincare since she said she was an Esthetician. She was bubbly, friendly, helpful and very positive! She was even giving me hugs & high fives! Now that's the Nordstrom service I'm used to! They had a DJ, Cotton Candy Margaritas, Bottled Water, Coca Cola, Charcuterie Bites, a cheesy Mac n Cheese type of dish and festive cake bites. I went to the Jo Malone section and a rep showed some fragrances. The DJ music was so loud so I walked out to get another drink and bites and came back to the Lancome station looking for a product and was helped by a woman holding raffle tickets. The main rep was busy so she helped shade-match me. I had to order online since that product was out of stock. Then she walked me towards the fragrance section. Another rep helped me as I was looking for Jasmine scents. She offered Diptyquem, Gucci, Good Girl Jasmine & Tom Ford's Jasmine. They didn't have samples for Good Girl & Tom Ford so she said to check Sephora. While checking out the scents, I heard my name being called for the raffle so I excitedly showed up to get my prize! Yay!! I went back to the fragrance rep and asked her about the Estee Lauder perfumes so she walked with me there. I was interested in a Gardenia scent so I asked if I could have a sample? She said sure and walked away. I sat for awhile waiting for her until the Estee Lauder rep told me she thinks she ended her shift?? The rep made me a sample. I thought that was inconsiderate and just a "Someone will help you momentarily..." or something to that effect would've been nice. Usually Nordstrom reps are mindful and respectful of my time. At least the Estee Lauder rep followed thru. The Beauty Trend Event was nice on a Friday evening as they're usually on a Saturday when everyone's shopping and it can get quite hectic. It was a pretty fun event and the theme of raffle stations where you can try different products was a great idea. I hope someone sends me a list of demos next time so I can prepare and check out products and reviews ahead of time. I like the convenience of being able to pick up items at Nordstrom Rack since there's one near me vs. driving all the way to Nordstrom La Cantera.

Nordstrom at La Cantera is one of the nicest locations around. The store is incredibly clean,…read morebeautifully laid out, and everything was in stock. I ended up needing some help finding a specific size, and the salesperson went above and beyond to grab what I needed.

Love this store! Helpful staff, always checking to make sure you are doing ok. The clothing is…read morefashionable and so cute. The store is kept clean and well maintained.

Shopping! What is a road trip without shopping? The sales gal was Norma ..very helpful ..we tried…read moreon clothes...she explained the sales going on...friends had coupons and app for more value AND best of all she highly recommended BB's ..Louisiana Cajun food! Win win....Lots of selection and lots of bang for your buck! We found some great buys! San Antonio was good to us (for the most part)

I'm not sure how this location is still open when the customer service is terrible. The high level…read moreof unprofessionalism is surprising to me for a store that is known for to be very calm and peaceful. The manager is so rude to everyone she comes in contact with and she makes her staff behave the same way. This store does not value customers at all and the CATO corporation needs to do something about it since there are so many bad reviews for this particular location.

Worst customer service I've seen. The sales person was on the phone at the register loudly talking…read moreabout a new hire, meanwhile a line is forming at the checkout and at the dressing room. The sales person never acknowledges any of us. Then she looks up and goes and opens the dressing rooms and returns to her phone call like she's the only one in the room. I was on my break from work and didn't have to wait around. Cato lost my sale and my business but apparently they're doing fine because the sales person was also loudly discussing the total amount of sales they've had for the day. Good luck to y'all...I'm returning to online shopping!

Ann Taylor has always been my go-to for workwear, and my recent experience made it even better. I…read morehad the pleasure of working with Terri, who provided exceptional customer service. She was incredibly helpful, patient, and attentive, and it was clear that she truly enjoys what she does. Terri is a wonderful asset to the Ann Taylor team. Thanks to her, I'm now looking forward to booking a fitting and continuing to shop for my work clothing with her assistance.

Y'all have no idea how much I love Ann Taylor!…read more I've been purchasing clothes from Ann Taylor for the past decade because they are one of the few brands that make clothes for petite girls like myself. Their sizes have been consistent for years and I can trust that whatever I buy online it will definitely fit me. However, I had to return a couple things last week because I was not in love with the textile on some items, and the ladies at this location were super helpful! Frankly this was my first time at this store since pre-pandemic, and was surprised to see how small their petite section is currently. Regardless of that, I was able to find some cute items to purchase during my visit. If you are an Ann Taylor fan like myself, highly recommend getting their credit card!

Shopping for jeans isn't the easiest of tasks so I decided to stop by the store to try on a pair…read morethat caught my eye online. There weren't very many people in the store yet I had to look for an employee to ask for help. The young lady I found was steaming clothes and was clearly surprised that I asked her for assistance. There was a woman leaning against the checkout counter whom she informed she'd be going to the back to get my jeans. That woman was standing there reading and didn't even bother to look up. Instead, she gave an approving nod. Hmmm...no greeting upon entry, difficult to find an employee to help and let's not forget the employee who couldn't be so bothered, seems like customer service is not a top priority of this BR location. I put the jeans back and decided to take my money elsewhere.

The store was not overly packed with people and customers and staff were all practicing Covid…read moreprotocols (wearing masks and staying 6 feet). Mostly all sizes were stocked on selves or the staff would find it in the back. Didn't witness any Karens or Kens from Trumps parade of mask less MAGA idiots. So all good.

as dark as my need for sleep. I may have gone at the wrong time, but it seemed like they did not…read morehave enough extra large sizes for the dresses I wanted. sadness. But they had the demonia, and hitting it on international goth day was a very nice touch.