Dresses were nice, but I took my daughter and 2 of her friends and they all 3 got dresses. The…read moreowner was talking to another customer and said if you buy both dresses then I'll give you a deal. I went up to her after and I said can we get a deal since we bought 3 dresses and she said yes. I said, Can it be for one of my daughters friends because 2 of us paid cash already, and I put several hundred for my daughter's friend. She said yeah whats your number and said I'll text you after I adjust the bill, and it would be at least 100 dollars. I waited about a week and called the store and left a voice message. I spent the next week or so calling and leaving messages without anyone ever returning my call. I called a total of 8 times and left voice messages each time.

Amy was so helpful and fun in finding my beautiful wedding dress! She was super supportive and…read morecaught on very quickly with what I liked and didn't like. And my dress happened to be one on sale!

The service here is horrible. The staff is clearly catty toward each other and made me feel…read moreuncomfortable and like a burden. Additionally they put me in a dress I fell in love with only for it to not be an option as it would not arrive on time. I then ordered a different dress and got a text notification my order was ready for pick up. I then drove to the store and it was only an extra piece of fabric, the dress had not yet arrived. I asked them to make sure as the text did not clarify it was part of the order, just the order itself, so I would expect the whole order to be there. Still, no dress. I now have to call the store when it will finally arrive to tell them to ship it to my house. Which I asked if that could be arranged without needing to contact them again, I was told it's not an option and I would have to contact them again. After multiple inconveniences, this feels like another one added to the list. Absolutely a waste of my time and I still felt as though the staff could not care less to help even if their service was inconsiderate for their customers.

Wonderful customer service!! The dresses they had were absolutely stunning. The employees there…read morewere such a big help for finding a dress.

I visited this location, along with the Ross Park and South Hills location and man am I…read moredisappointed. I came in to book rentals for my wedding next year and the service that I received from not only the regular employees, but also the store manager was absolutely disgusting to say the least. In the past, I hadn't had many bad experiences with this location but they seem to have cleaned house and completely redid their staffing. Josh didn't seem to know what he was talking about, Mike wasn't very helpful and couldn't give me direct answers to any questions, and the manager Jenn on this specific visit was just very rude and passive aggressive. I went in with my fiancé knowing exactly what we wanted, as we had spoke with someone at a bridal show in January and had randomly visited the South Hills location during a shopping trip about a month ago and decided to actually look at what was offered for rental packages. We were very pleased with what was offered and just needed to make sure that our groomsmen were okay with renting what was going to be needed and see if everyone actually needed to rent all of the pieces or if they had a suit that was similar and just needed a shirt, vest, etc. When we went to the Robinson location, we spoke with a few people, including the store manager and she brushed off all of what we had wanted and made our plans sound small and stupid. We ended up not booking with Men's Wearhouse and went to Top Hat Tuxedo in Fox Chapel, where we were met with overwhelming support and kindness - unlike this location. I can tell that the manager walks around on a high horse and i'm not sure why. The store was dirty, the staff was undertrained, and the manager was rude. I hope other people have better experiences than we did, but yes, a 1 star from us, and some advice to any engaged couple seeing this - DON'T BOOK HERE. The manager will make your feelings and ideas for YOUR wedding feel invalid and small. It's your wedding, not hers and not her employees. If they treat you the way they treated us, go somewhere better. Top Hat Tuxedo was great.

Washer and dryer works great but that lady that works there started to clean up and all the people…read morethere she looked at me and said here's a broom if u want to clean your mess up and it wasn't even my mess and isn't that her job to clean up that upset i won be going back made me VERY uncomfortable!!!

Second time purchasing from here, I needed a tuxedo for upcoming wedding I'm attending. a gentleman…read moreby the of Ron was more than helpful and knowledgeable while making sure I got a correct and well fitting suit, and exactly what I wanted. I really appreciated Ron's opinions and experience for clothing which went above the innate desire for salesman to sell expensive clothing. I additionally went to a tailor to form fit the suit and additionally clothing I purchased. They however needed almost no adjustment thanks the correct sizes and lengths being previously determine. Well worth the money and time.

Came in from out of town for an interview and realized I forgot my suit as soon as I arrived. Ron…read morewas a great help getting me setup for the interview and helping me find clothes that would look good but didn't try and push me into something too expensive. could not recommend Ron and Harold enough.

I luv luv luv luv luv luv luv checking out this store every time im in the galleria ... I luv their…read moreclothes

The store was fine, but the service was terrible. The girl named Emily was very rude for absolutely…read moreno reason. We went to the fitting rooms to try on, and she acted like we were offending her by trying things on. We talked to other customers in the store, and they thought the same exact thing. She ruined my whole experience of the store. In my opinion, no one that disgusting should be working in a high end store. I will say though, Kate, you are the best! She was the nicest employee in there. Thank you, Kate for being such a pleasant and positive, kind girl!

My boyfriend was part of a wedding party that chose to utilize this business for tuxes for the…read moregroomsman. He went in two months prior to the wedding to get sized, was told that they would order the suit in for him to get fitted, and was out the door within 5 mins. That was the end of the contact. We had to follow up with several calls before we found out the status of the tux. We were told they couldn't locate it, would call back, and didn't. We followed up and they "found it in the wedding section" a week before the wedding. We had to go in the next available day for a rush on fitting and alterations. The employees that we interacted with both on the phone and in the store were friendly and professional, but the level of service was below the $465+ spent on the tux. The store itself is what you'd expect for a pricey clothier. The displays were neat and organized, the lighting was clean and bright.

3.5 stars. Famous Footwear is a retail-store chain that sells footwear and accessories for women,…read moremen, girls, and boys at locations across the U.S. This particular store is in Robinson Town Centre. During my most recent visit, I saw some styles of sneakers that I liked. Unfortunately, the prices, such as $85-90 for Skechers sneakers, were higher than what I get from some competing retailers. I have purchased from Famous Footwear during past visits, but I did not find anything to buy this time.

I visited a few days ago to get shoes for an event. I have to comment on the excellent customer…read moreservice that I received. It seems these days less care is given into serving customers but not here. The store manager was very attentive and helpful throughout my entire time in the store. This really helped as this was my 4th place I'd gone to in shopping for a special event. Not only was the service great but I bought a beautiful pair of shoes for $25 with a 2nd pair half off for $8.50. Thank you very much Beth!