Always clean and many good sales. Service manager was nice on my returned item. It appeared I was…read morenot getting my full refund but a second item was in the total which was not broken down. We bought a nice tux online from Kohl's. It was not in stores so we ordered two and returned one. The tux fit well and was less than half most places. (About $75 on sale total for cost and pants.) Thanks Kohls!

Friendly staff. This location is still one of my favs. It's been a number of years since I last…read morevisited, so just would highlight the consistency of good service here. I was recently here on a Saturday to browse their selections. Although I did not make a purchase, this was still a pleasant shopping experience.

I went to the store for a pickup order. I decided to look around for an item that my husband…read morewanted. I must have looked out of sorts because Mary offered assistance. She was so kind. They didn't have what I was looking for in stores, but she was able to see it online. She ordered it to my home, and even figured out how to use my coupon. This was a great experience. I will continue to shop at this location.

Yesterday was my first time visiting this location. I went to the Dick's that is closer to me…read morefirst. I bought all the mesh book bags that location had so I see if this location had any. Upon walking in, I thought it was bigger than the Dick's near my house. However, I think they're comparable in season because my usual location is two stories and this one is one level. We told a young lady what we were looking for and she walked us over to the area. We were able to find one mesh book bag. The price of the book bags were $19.99 in store, but $9.99 online. At each store, we brought it to the cashier's attention and they did a price adjustment to match the online price. My kids always need things because they place sports so I'm sure I'll be back.

Altar'd State is far from my style, however, I was walking by and the scent caught my attention. I…read morehad to turn around and find out what it was. Someone working was more than happy to tell me that "Sanctuary" is the answer. Notes: Bergamot, Jasmine, Rose, and Musk. It is floral... but the good kind of floral. They have it available in sprays, diffusers, plug ins, candles, etc. She also mentioned it goes on sale quite often. I have dogs that I always have to be mindful of when introducing fragrances into the home. Have not looked into if this is a safe option yet or not. Would love if they had a version for the car.

Friendliest and cleanest store I have ever been in. Greeted by every person wrih a smile. Helped my…read moregranddaughter even called her by name we were there almost 2 hours. Very pleasant experience

This is one of the few stores that carry clothing items that I like in the city of Birmingham. I…read morehad been looking online and at other store for a summer red jacket and stopped here as I was on that side of town. I found what I was looking for. The price was awesome and I came close to getting shoes. When I checked out, they supplied a discount which made my stop even better. They are always accommodating and texting discounts. I must return again soon.

Had some time to kill so I came here to look for a few shirts. K&G isn't a store I frequent at all…read morebut I had nothing to lose. We were greeted by the staff when we entered. I located the section I needed. I was able to find a few items that could work for an upcoming event. The line was long but moved pretty quickly. Their return policy is 30 days and the tag must be still attached. I was pleased with this visit . Staff was friendly. Bathrooms were ok. Prices fair.

Let's be honest; I think Birmingham only got a Saks because of the behind the scenes…read moreParisian/Proffit's/McCrae's headquarters, etc. and where some of its executives preferred to live. It was a smaller, but very nice store with a lot of offerings that couldn't be found elsewhere. I loved to shop here when my kids were young, and I knew I could always find an upscale outfit for myself when I needed. However, the selection seems to have started going downhill after the Hudson Bay acquisition in 2013. Every time I went in, there seemed to be fewer and fewer products and more open space. I think they tried to pass it off as more open space made it feel more boutique and more refined. I say it just made the store quicker to shop. The one exception was probably the Louis Vuitton shop. I don't know if it was actually independently operating within Saks or still a part of it, but it did always seem better staffed with a much better inventory than the rest of the store. My last visit was before the 2025 holidays. I went expecting to see much more inventory for the season. Instead, it was very sparse, and it didn't look like there was any more in there than at the end of a season with a few sale racks and not a lot of new merchandise. Sadly, it was announced (2/10/26) that this location will be closing along with several more under some bankruptcy/reorganization of the parent company.

Well, as we all know this location is closing. There was not much to choose from and sizes were…read morelimited. The few remaining employees were engaging and willing to assist with inquiries. Prices were slashed and deep discounts were offered. Looking for a formal dress in limited sizes and styles were still available.

Ask for Kevin Bowan for the best service, suggestions and nice manner. My husband and I have…read moreshopped with him for years and love seeing him.

I booked an appointment online at Jos A. Bank for my husband's Valentine's Day suit fitting. I…read moreaccidentally selected the wrong date, and when I called the store, I was told no one knew how to change it and that I needed to rebook online. The system would not allow me to modify it, so I ended up creating a new appointment under my name instead of my husband's. When we arrived, we were greeted and assigned to a young associate. While he was polite, it was clear he needed more training. He had difficulty locating the right suit jacket and did not ask about preferred material, style, or fit. I ultimately had to step in and select better quality and style options myself. After directing us to the fitting room, he left to assist other customers. I noticed another associate assisting a customer nearby, and he was excellent. He measured his client, discussed styles and alterations, and was very attentive. After my husband tried on pants that were too long for his liking, I asked that associate if we were supposed to be measured. He said yes and even suggested a more tapered pant style that would better suit my husband. He then informed our assigned associate of what we needed and encouraged him to assist us properly. From that point forward, the service improved. Overall, the experience was okay. I do not believe anyone intentionally dismissed us, but I did book an appointment with the expectation of being assisted throughout the process. We were there less than 30 minutes, and I don't feel that was too much to ask.

Ended up ordering two pairs of clothes on there website and didn't want to pay the shipping and…read morehandling fee, so I chose to get my order shipped to the nearest store for free. The estimate of arrival was May 18, but it arrived much sooner at the store. The employees were very helpful in retrieving my order after I gave them my information. The store itself is nice to look around and they have a good clearance section of both men and women clothes. They still have there fitting room open in case anybody was wondering.

I was very impressed with this American Eagle location. I was immediately greeted by a staff member…read morewhen I arrived, was checked on twice as I browsed, had immediate help getting a dressing room (which they were sanitizing after each use), and then had such a pleasant check out experience (not a long wait and engaging team member working the register). I was there maybe 10-15 minutes and in that time 5 team members interacted with me in some way, but never felt overbearing. I was able to purchase two shirts I love on sale which was great! I don't think the prices at this location are really "outlet" prices or any more on sale than a normal store or online even though it is located at the outlet mall (but maybe they just didn't have any extra specials going on the day I went).

Chico's has always been my go to store for vacation wear. I've always been able to find a unique…read moreitem whether it was a piece of clothing or jewelry. I have pieces that I purchased years ago and because of the quality I continue to wear them throughout the years.

This is one of my favorite "nice" clothing stores to shop at, however they are a bit pricey. Their…read moreclothes are made with great quality and fit very well to all body sizes and shapes. I mostly purchase business casual items for work or dressy clothing items. Mostly I shop here whenever they have a huge sale on their clothes or the clearance section for off season sale items. The customer service is always superb and they even have free shipping to your home if you want to purchase an item that they may not have in the store.