it was okay until the end. The area wasn't the greatest, its next to the highway so don't expect total 'peace and tranquility'. It was a nice area and the amenities of a pool, playground etc made this place seem to have a lot of potential.
The customer service is LACKING. If you have a complaint, don't expect them to care. First it was the sink in the kitchen, it clogged multiple times and when we went to complain, they didn't do anything! It finally unclogged after a day. We learnt that there are no night workers, so how are you suppose to get in contact with someone when you need to make a complaint??
There was a 'family' across us who blasted music all night, having a party and they had to audacity to complain about out dog barking. Our dog's barking can't compare to how loud their music was. You clearly hear their screaming and dancing, our dog was obviously barking because of how loud they were! When we told the office, they didn't care, they had the audacity to tell us we were at fault because someone complained of our dog barking. Our dog stopped barking around 6 & 7 pm and their music was blasting through the night!
It was obvious they had connections with the camp because their staff would drive their family to and from their camp!
Would highly not recommend to come here, hope their staff gets better customer service skills! read more