Went in for routine diagnostic imaging and was very impressed from the minute I entered till the…read moreminute I left. True professionals here. It's still a great hospital.

It is no coincidence that this hospital fails to allow google reviews as even on yelp it is only…read moredisplaying positive commentary. A tell tale sign of people hiding the truth! Overheard an employee joking that nothing gets done on time at Mount Sinai because they are on 'Mount Sinai Time'. I hope people reading this stop donating to this sham of a hospital and the utterly pitiful men and women that "work" here. The women who "work" in the 'spiritual and mental health' care centres are horrendous. Zero professionalism or EQ displayed when my wife came seeking care for her fibromyalgia. Since being vocal about this units negligence she has since been denied clarification of her diagnosis for which she feels was not administered appropriately. I will NEVER donate another red cent to this hospital of which I was BORN in, after the way my wife was treated and spoken to. I can only imagine how many others have had to deal with the grossly IMMATURE women working in this department! Average doctor today has an EGO to the MOON. Slightest bit of criticism leaves them all chatting about you and resulting in a cascade of service denials. And this coming from a country that claims to be the antithesis to Islamic Oppression HA. What an embarassment Universal Health Care has become under the average doctor here whose family surely paid for their diplomas! Thank goodness for YELP and Google review ensuring the publics voice is heard in ABUNDANCE!

I had a major fall last night after tripping over something (I wasn't at home). I injured 7…read morelocations but the reason I came to the emergency was to get an x-ray because I think I had a hairline fracture at the edge of my right knee cap. There was searing pain when I gentle touched it. The entrance hallway is going through renovations so everything looked a little messy. An Ontario website shows this hospital's emergency department has an average 1.3h wait to see a doctor and average 2.8h (low-urgency) to complete a diagnosis. This is the times I went through: 11:02: Arrived at emergency entrance and screened. 11:08: Patient intake. 11:12: Triage. Strangely they screen you again! 11:16: Waiting in Yellow Zone. 11:25: Waiting in examination room. 11:46: Doctor came in to examine. Doctor said no fracture but I really wanted an x-ray. 12:05: Went to x-ray. No waiting. 12:14: Finished x-ray. Waiting for doctor to tell me results. 12:38: Doctor told me there is no fracture. I was lucky to come on a day and time when they were not so busy. Overall, all staff were cordial. The waiting areas had plexiglass between each chair except in the x-ray waiting room. The x-ray bed and lead shield were cleaned after use. There is free WiFi everywhere I went inside the hospital. The hospital is wheelchair accessible. 2021-010

Brutal. The woman…read morewho books the appointments is rude to the point of being cruel. Horrible treatment of patients. I asked her a question about timing and she yelled at me (uninterrupted, I wanted to see how long she would go) and said I wasn't being reasonable. Avoid if at all possible.

I would like to recognize the incredible work of the oncology team (Jody's team) Unit 15B at…read morePrincess Margaret Hospital. My nurses (Tahnia, Nimo and Debbie) were so knowledgeable, attentive, and genuinely cared about my well-being. Their expertise, compassion, and dedication gave me confidence throughout my treatment. Every staff member I interacted with was respectful and caring, and I am deeply grateful for the support I received. Thank you to the entire team at Princess Margaret Hospital for making a difficult journey easier. Sandra Pe Benito

Please get a second opinion if you go here. Doctor says one thing, then another thing and then…read moreprofesses they can't even remember the first thing. Suggest one thing at one visit. Suggests something else at the next visit with no explanation or reasoning why. Can't remember who you are or what tests you've had or the test results. Seem more interested in having nurses ask you the same 'canned' questions each time you come with literally no time to speak to the actual doctor about your actual care. 99% of every visit is nurses doing the same tests and questions over and over and over. A complete waste of resources and peoples time.

After years of jogging and arthritic conditions, Debs needs a knee replacement. I have gone…read morethrough the beginnings of the process. These folks are professional, from the occupational therapist to the senior nursing pre-screening personnel. Sunnybrook has a stellar reputation - for good reason. They provide exceptional pre care. Shall further review after surgery.

I went to the ER of Toronto General Hospital last week. Although I spent 7 hours there and came out…read moreat 1:00 am, I still think it was a very professional hospital. I did not have a family doctor so I had no choice but went to ER. Why did I think they are professional? Because what brought me there was my heart, the first nurse did triage for me and just let me do some tests first before other patients who might come before me. They even let me in the waiting room first. However, after finding that I was not in danger, I started waiting in the waiting room. They just started to tackle other patients with higher priority. The doctor finally came and explain all my test results clearly. I noticed many people were annoyed because they had waited for so long but I did not feel bad waiting for 7 hours. I knew that is an ER, there were patients who need help far more than the ones who could still complain about waiting too long.

I spent 15.5 hrs in the ER in excruciating pain. I saw three docs, was misdiagnosed, I had no food,…read moresleep or IV and believe it or not, I was DENIED WATER when I asked for it after none for 14 hrs. I actually had to beg and the attendant had to ask PERMISSION to give me half a cup of water. Everyone else in the waiting room had IV except me and I was there more than twice as long as anybody else, because they FORGOT ABOUT ME! The doctor I saw diminished the pain that I was in by telling me that she has been through labour. My pain was specifically male and she didn't have the parts to understand my pain. That is bad care. Go anywhere else.

I've been to Bridgepoint to visit friends who have been inpatients. They have all spoken very…read morehighly of the excellent facilities and care they have received. As a visitor I've also been quite impressed. This week I experienced the hospital as an outpatient following knee-replacement surgery. My first day did not start out well, but I've been most impressed with the rehab. On my first day out, 6 days post-surgery, the walk from the parking garage to Ambulatory Reception was long and painful. I arrived exhausted and in tremendous pain. After answering a few questions as I was being registered, I inquired as to whether I could sit down. The reply was that I still needed to to answer more questions. That's when I lost it. The lack of empathy was noticeable. I strongly recommend having a chair at the desk for those who need it as everyone checking in is there for physiotherapy. That being said, Ryan and the nurse Thuy more than made up for the poor start. So empathetic! I left feeling so much better. Yesterday was my first group session. Again, most impressed and encouraged for the weeks to come.

A hidden coffee shop with a great view & park. Much nicer & less busy than the Tim's across the…read morestreet on Gerrard. PS. Cancel that. Do not tell anyone about this location as it has the best view for a coffee ; )

You will be surprised that this hospital has very nice made to order weeekly special food,breakfast…read moremade to order, nice salad bar, etc. Go to Terace Cafe inside the foodcourt.

First time here, when we brought our son in. The emergency department have a timely manner and the…read morecheckups are thoroughly. The medical staffs and securities are really nice and friendly. Wait time is reasonable. No photos allow or videos signs are taped throughout the inside of the hospital, so let's respect that.

Can I give lower than one star…read more Design is interesting- steep stairs and an elevator you need a science degree to operate Staff look on indifferent even after you ask for help One of the worst managed operations I have seen in a very long career in healthcare

I have actually been somewhat stunned at how incredible my experiences have been at St. Michael's…read more The dates of my visits range from fall of 2023 when I saw a rheumatologist to recently (May 2024) when I fractured my wrist on the Victoria day, long weekend! Let me start with my most recent visits for a broken wrist, followed by fracture clinic appts. From the first visit at Emergency to subsequent visits at the fracture clinic, this hospital has been nothing short of outstanding. The staff made me feel cared for and valued. Triage - I am pretty sure that angels work there...Reception - outstanding. Xray dept - outstanding. Fracture doctors - outstanding. Cast staff - outstanding. I want to clarify my initial comment that I was somewhat stunned because I have had enough experiences over the last few years that have been disappointing and deflating. I have felt underserved, uncared for and blown off to some degree. I get it. The medical industry has really been treated harshly over the last few years with judgements about Covid tactics and lack of staff issues. We went from banging pots with thanks to all medical staff, 'our heros', at the start of Covid, to hostility towards the medical industry. If I was in this industry, I would probably feel unappreciated, overworked, frustrated and possibly less likely to be as dedicated to a large amount of negative experiences with upset patients and 'patience'. I avoided getting my wrist seen on the long weekend because I thought I would be at the hospital for a good 10 hours or more with substandard care due to crowded emerg and indifferent staff. I brought a book and expected to make a day of it. I was out within a total of 4 hours! Victoria Day Monday! Don't tell anyone. Stunning! St. Michael's, from the get go, was out of this world. I feel like I should keep it a secret so that they don't get too many people moving to them!!! I have had the privilege of being a patient of Dr. Mahendira, for my arthritis. Her department took the time and care, from start to finish, to attend to me with my issues. Even the waiting rooms are well thought out with televisions to pass the time. Although, rheumatology and fracture clinics are two separate entities of the hospital, my experiences have been, in both areas, completely extraordinary. Bravo to this hospital. I am personally, pretty critical sometimes when it comes to how people are treated in this day and age. I have only praise for the staff at this hospital and the way it is run. Thank you, St. Michael's, for making me feel like my issues are important and that you are listening and also following up with me in a considerate, solution oriented way. St. Michael's is synonymous with excellence. Top notch.

I came to the Lia Ka Shing Knowledge center (part of St. Michael's Hospital) for a critical care…read moreconference. The location was convenient, as it was located right next to the Eaton Centre downtown. The conference room on the 2nd floor has two projection screens and accommodated 100+ people with table seating arranged for 8 per table. Outside of the conference room, there is a reception /cocktail area. This space is definitely good for smaller sized conferences.