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    St Michael's Hospital

    2.9 (75 reviews)
    Open 12:00 pm - 12:00 am (Next day)

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    Building from Shutter St
    Chuan C.

    I had a major fall last night after tripping over something (I wasn't at home). I injured 7 locations but the reason I came to the emergency was to get an x-ray because I think I had a hairline fracture at the edge of my right knee cap. There was searing pain when I gentle touched it. The entrance hallway is going through renovations so everything looked a little messy. An Ontario website shows this hospital's emergency department has an average 1.3h wait to see a doctor and average 2.8h (low-urgency) to complete a diagnosis. This is the times I went through: 11:02: Arrived at emergency entrance and screened. 11:08: Patient intake. 11:12: Triage. Strangely they screen you again! 11:16: Waiting in Yellow Zone. 11:25: Waiting in examination room. 11:46: Doctor came in to examine. Doctor said no fracture but I really wanted an x-ray. 12:05: Went to x-ray. No waiting. 12:14: Finished x-ray. Waiting for doctor to tell me results. 12:38: Doctor told me there is no fracture. I was lucky to come on a day and time when they were not so busy. Overall, all staff were cordial. The waiting areas had plexiglass between each chair except in the x-ray waiting room. The x-ray bed and lead shield were cleaned after use. There is free WiFi everywhere I went inside the hospital. The hospital is wheelchair accessible. 2021-010

    Damn I fell hard...
    Antonia Marie C.

    So, I wanna start by saying that reviewers whining about wait time in an ER are any combination of a) dumber than dirt b) they've NEVER been to a hospital ER in Canada c) they don't know that wait times used to be as long as 14 hours for non-critical issues or d) they have the patience of a TODDLER. I got in relatively quickly, September 17, but then I had an "acute" problem (see pictures), plus an infection. I did arrive at 8 am, so that definitely helped with the wait time! All of the staff, from the registration and triage staff, to the nurses, xray and ultrasound techs, and porters, were all kind. I fell and injured my foot, ankle and knee on September 2nd. Unfortunately, the swelling in my patella isn't going away, actually, it's getting worse. So here I sit. Had blood taken, I'm on a 6 lead ECG, had my xrays, just finished the ultrasound (looking for blood clots). Waiting for the orderlies to take me back. The doctor finally drained my knee, a serious amount of blood..... But refused to send it to the lab for tests, to be sure no infection was starting... Which I'm not really happy about, it would have taken 2 minutes, and 3 gp's told me that I needed the fluid tested. She also wouldn't order a knee ultrasound or give me a referral to an infectious disease specialist either, WHICH TWO gp's told me that I needed prior to my visit to the ER. Grrrrrrrr. 24 plus hours later, the swelling and heat on and around my knee is NO better. I also want to say that NOT HAVING ANY pillows available for ER patients, plus really soft very uncomfortable mattresses, is COMPLETELY UNACCEPTABLE. There were patients in the ER that had been there for 2 plus days. I was in pain within a few hours! It feels like you're laying on metal, that's how soft and thin the mattresses are. So, St. Mike's Management, WAKE UP.... what a mean way to safe a few pennies! Because of this, plus the very poor doctor situation, I wouldn't recommend this hospital. Goddess of Grammar signing off...!

    TheDub T.

    I'm giving St. Mike's 5 stars although I did encounter one rather rude staff member on Sat, May 26th'18 @ approximately 3pm in Emergency. Older lady with short blonde hair - she must have been having a bad day. She worked intake right when you walk in, and I sure as heck didn't have time for her rudeness as I was hemorrhaging while speaking to her. I was admitted to the 15th floor of Cardinal Carter, Room 34 and Bed 2. This was the first time ever spending the night in the hospital, let alone being admitted and sent in for last minute surgery. I remember one nurse named Jennifer and another named Megan. As well, I had a girl porter who was covered in tattoos. One nurse that helped me quite a bit had long dark brown hair and a nose ring. And there were a few more awesome ones as well. I wish I could say thank you to everyone at this hospital that made my stay extremely comfortable and less scary for me. At least for me, the care provided would be the exact same care I would wish family to be provided as well. Emergency room nurses, doctors on call, and nurses after being admitted. A++. Thank you. My discharge papers had a mistake on the second page though, so need to fix that up. Stay was great. Caught an older woman smoking in the Emergency waiting room and told on her. Had an older gentlemen freaking out because he was waiting so long and everytime a non-white person was called to the back room of Emergency he would scream he was Canadian. My roommate after being admitted was a mouth full of trucker - she finally was told to stop swearing - millennial. One pillow per person rule!! Apparently people steal pillows from the hospital .... gross. Wait time in Emergency was a bit long but that's expected. I wasn't dying, almost but not, so a little bit of a wait wasn't something for me to freak out about. One nurse that brought me ice and helped me in Emergency sure looked tired, but she was still very happy and caring, thank you. Great hospital! Provided me awesome care! Everyone spoke to me with respect and were gentle. I have friends and family that work in the medical field and after my stay here it made me realize again that the job that they all do is very important. Thank YOU!

    This was the view I had from my room it wasn't the best tbh
    Mohamed-Ali J.

    thanks to Martha Abrahamse (may have miswrote her name and I apologize) she's a marvellous person who took good care and payed attention to the details when most nurses didn't. I had changed rooms about three times because of the renovation going on. Due to covid, the visits were very difficult for my family and they would always change the policy without letting my family know which would make things more complicated for them to visit me

    I'm suffering here and nobody here cares enough to help me...

    Normally, I check myself into the hospital and get great services towards better health. I've been put on a Form 30 without any real conversations or rational reason & have been stuck here for a week. This place has become a living hell for me and I just want to be free to live my life. They also have nurses that don't listen to me or help unless it's convincing that I need the help. They also have no regard for social distances and have no masks. Very rude doctors and nurses. I've also been abused by staff here many times. My name is Daniel and this is my experience here. I hate it here and dislike the staff. I'm in a jail. Not a hospital. Nobody here cares about me. I'm in the Mental Health section of the hospital. Look for yourself. Who's there to help me?...

    Does the empty box look like they really give a shit?
    Linda B.

    Already been here three hours, after spending two hours at a walk in (that sent me here). Frustrating to see nurses an doctors chilling out, hanging out, (when not yelling at the cleaning staff), and not a single patients name has been called since I've been here. It is not that busy (probably other people know to go anywhere but here). There has to be a better hospital, but I don't know the area well enough - so I'm stuck. (May come back after performing self surgery...which may actually be safer, and cleaner - certainly faster!) They do have cops here though - in case patients get out of hand waiting. Who have been assholes to some patients...(still have not seen a doctor). (Oh, and to tell me not to take pictures). This is the only "attention" you will get at this hospital...

    Reception where you check in. Modern wheelchairs available.

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    The staff is great! Friendly and warmly doctors ... but the time of waiting at the E.R is around 6-8 hours be prepared ‍

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    Page 1 of 2

    Review Highlights - St Michael's Hospital

    Mike's 5 stars although I did encounter one rather rude staff member on Sat, May 26th'18 @ approximately 3pm in Emergency.

    Mentioned in 11 reviews

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    Mount Sinai Hospital

    Mount Sinai Hospital

    3.4(78 reviews)
    1.1 kmDowntown Core

    Went in for routine diagnostic imaging and was very impressed from the minute I entered till the…read moreminute I left. True professionals here. It's still a great hospital.

    It is no coincidence that this hospital fails to allow google reviews as even on yelp it is only…read moredisplaying positive commentary. A tell tale sign of people hiding the truth! Overheard an employee joking that nothing gets done on time at Mount Sinai because they are on 'Mount Sinai Time'. I hope people reading this stop donating to this sham of a hospital and the utterly pitiful men and women that "work" here. The women who "work" in the 'spiritual and mental health' care centres are horrendous. Zero professionalism or EQ displayed when my wife came seeking care for her fibromyalgia. Since being vocal about this units negligence she has since been denied clarification of her diagnosis for which she feels was not administered appropriately. I will NEVER donate another red cent to this hospital of which I was BORN in, after the way my wife was treated and spoken to. I can only imagine how many others have had to deal with the grossly IMMATURE women working in this department! Average doctor today has an EGO to the MOON. Slightest bit of criticism leaves them all chatting about you and resulting in a cascade of service denials. And this coming from a country that claims to be the antithesis to Islamic Oppression HA. What an embarassment Universal Health Care has become under the average doctor here whose family surely paid for their diplomas! Thank goodness for YELP and Google review ensuring the publics voice is heard in ABUNDANCE!

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    Mount Sinai Hospital
    Mount Sinai Hospital
    Mount Sinai Hospital - From the gallery of the hospital.

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    St. Michael's Hospital Fracture Clinic

    St. Michael's Hospital Fracture Clinic

    3.0(5 reviews)
    0.1 kmDowntown Core

    Can I give lower than one star…read more Design is interesting- steep stairs and an elevator you need a science degree to operate Staff look on indifferent even after you ask for help One of the worst managed operations I have seen in a very long career in healthcare

    I have actually been somewhat stunned at how incredible my experiences have been at St. Michael's…read more The dates of my visits range from fall of 2023 when I saw a rheumatologist to recently (May 2024) when I fractured my wrist on the Victoria day, long weekend! Let me start with my most recent visits for a broken wrist, followed by fracture clinic appts. From the first visit at Emergency to subsequent visits at the fracture clinic, this hospital has been nothing short of outstanding. The staff made me feel cared for and valued. Triage - I am pretty sure that angels work there...Reception - outstanding. Xray dept - outstanding. Fracture doctors - outstanding. Cast staff - outstanding. I want to clarify my initial comment that I was somewhat stunned because I have had enough experiences over the last few years that have been disappointing and deflating. I have felt underserved, uncared for and blown off to some degree. I get it. The medical industry has really been treated harshly over the last few years with judgements about Covid tactics and lack of staff issues. We went from banging pots with thanks to all medical staff, 'our heros', at the start of Covid, to hostility towards the medical industry. If I was in this industry, I would probably feel unappreciated, overworked, frustrated and possibly less likely to be as dedicated to a large amount of negative experiences with upset patients and 'patience'. I avoided getting my wrist seen on the long weekend because I thought I would be at the hospital for a good 10 hours or more with substandard care due to crowded emerg and indifferent staff. I brought a book and expected to make a day of it. I was out within a total of 4 hours! Victoria Day Monday! Don't tell anyone. Stunning! St. Michael's, from the get go, was out of this world. I feel like I should keep it a secret so that they don't get too many people moving to them!!! I have had the privilege of being a patient of Dr. Mahendira, for my arthritis. Her department took the time and care, from start to finish, to attend to me with my issues. Even the waiting rooms are well thought out with televisions to pass the time. Although, rheumatology and fracture clinics are two separate entities of the hospital, my experiences have been, in both areas, completely extraordinary. Bravo to this hospital. I am personally, pretty critical sometimes when it comes to how people are treated in this day and age. I have only praise for the staff at this hospital and the way it is run. Thank you, St. Michael's, for making me feel like my issues are important and that you are listening and also following up with me in a considerate, solution oriented way. St. Michael's is synonymous with excellence. Top notch.

    St Michael's Hospital - hospitals - Updated May 2026

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