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Toronto, ON

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Toronto Appliance Depot

1.0 (1 review)
Closed • 9:00 am - 7:00 pm

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2 years ago

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Canadian Appliance Source

Canadian Appliance Source

1.2(251 reviews)
7.9 km•Etobicoke
•$$$

We bought a washer and dryer! I am likely more excited than I should be for a new appliance but…read moreours are old and tired. This is a well laid out store with plenty of models and brands on display. Overall it is a great store with good prices. We were introduced to Raj and he really did his best to find us what worked for us and then gave us a really great price. I like this place and will probably be back for future appliance purchases. They do have coffee/hot chocolate/water at the back of the store. And they had almond milk for me! Did I still get a little sales feeling? A little. But overall not bad. This was a much better experience than I have had in the past at other stores. The best part is you don't really get harassed when you walk in. So you can look around and take your time with a decision.

We bought a washtower which was supposed to be delivered on July 14. When the delivery arrived,…read morethey were surprised that stairs were involved (in a laundry installation) and now wanted to reschedule to 2 days later and charge an extra $100+. The next day I hadn't heard back at all, so I followed up and found out they never rescheduled the delivery. The next available date was now at the end of the week (a full 5 days later than planned). When the team arrived, they discovered after 15 min that they forgot their tools, and left for another 45 min to go buy more. When it was finally in, they told me they were missing access to a needed outlet (this was not mentioned before they placed it in the cabinet). I was asked to use an extension cord, and they wanted to leave immediately (before I could get the extension cord and test the machine. I insisted on testing the machine, an then noticed after they left that there was a chip in the door frame and some scratches on the washer door. Now less than 2 months later, the dryer vent hose fell down from it's connection in the ceiling. It turns out that they only used tape, and no actual ties. I called CAS and they refuse to take any accountability for the shoddy installation and service. They've told me to deal with it myself. Save your money and hassle, and go with ANY other appliance company. This is the last time I'll be buying anything from CAS (and my friends who are currently undergoing renovations and buying new appliances have also been warned to take their business elsewhere. I should note that a few years ago I bought a whole suite of new appliances from CAS in Etobicoke, and it was also a pretty unpleasant experience. The sales rep was extremely condescending and chauvinistic, and the delivery schedule was extremely stressful. I should never have gone back, and I don't plan to ever again.

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Canadian Appliance Source
Canadian Appliance Source
Canadian Appliance Source

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Toronto Appliance Depot - appliances - Updated October 2026

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