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Tornado Safe Room

5.0 (3 reviews)

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VP Design & Construction

VP Design & Construction

(78 reviews)

I'll get straight to the point to HIGHLY RECOMMEND Vinny Pizzo for your tile needs! He made himself…read morehighly accessible to return my calls, showed above average communication skills resulting in me knowing what to expect everyday before, during and after installation. Vinny and his team of installers has an eye for detail, too. They know what looks good and how to get the job done. Overall, our porcelain textured wood style tile was installed immaculately and with the highest regard for style and a quality. I highly recommend Vinny and his team for tile installation of any kind and any place because they have skills that can get the job done.

It saddens me to have to write this 1 star review, as I was looking forward to eventually writing…read morethis business a 5 star, as I was ALSO looking forward to working with Vinny for MANY more projects and years to come... Please Note: I write this review ONLY to inform "you" of my experience, nothing more, as I did and/ or still DO like Vinny, just bothered by how things ended... With that said I do NOT discredit his 5 star reviews, but yet, I will NOT give credit to how he handled some parts/ prices of the job, and most importantly, how he handled the situation with me BEFORE the job was ever even finished: I just bought a house and upon moving in, a copper water pipe in the ceiling burst 2 days later (due to freezing temps), Welcome (to your NEW) home! So I contacted Vinny who quickly rushed over and helped address and remedy the situation. I was extremely happy and relieved with how fast, attentive and friendly he was to me and my unfortunate situation. He said mold and/ or black mold is very common here in TN, and we should NOT take any chances, to which I did NOT disagree: Better to be safe than sorry. I would much rather be proactive NOW, then forced to be reactive later, when it's "too late" by then... So very quickly the ceiling got ripped out, as did the insulation, and not having a truck, Vinny dropped off a dehumidifier as I was told it would help to dry out the room. I wanna say I was charged $2,500, give or take; I thought that to be kinda pricey, but ok... Then after that was done, he had framers come to re-frame the ceiling... Was that needed...? I'm not sure, but this where the story takes a turn after I was charged another $2,100 for the framers... : Not only did the framers cut the wire to the thermostat in that room that I was never even informed of, but this was right around Christmas, so the temperatures were extremely cold, windy, and rainy, and not having a thermostat to keep that room heated at all, and not having a ceiling with any insulation, made it ALL even that much worse. When I told Vinny the wire to thermostat was cut, he said "happens..." Oh OK, cool... Thanks... So now I had to hire an electrician to fix that wire, which not only cost ME $350, but he also said "Hey, this EXPOSED wire is 'hot!' This is NOT safe to have a live wire exposed like this!" Then to make it even worse, once it got fixed, as it had to be to "code," he had to put in 2 boxes, BOTH with covers! So now my $2+ million dollar house has 2 plastic covers next to each other in the ceiling... LOL... Looks great, thanks a lot... Pictures below: Then I had an HVAC guy come that was referred to me now that the thermostat has been fixed, before the insulation and drywall can get put back in ceiling... When he shows up, to make a long story short, he said "WTF happened to your ceiling!?! Why is the ENTIRE ceiling removed?" I told him a water pipe burst, and he said "That's not right to have done this because of that. Why did he re-frame the entire ceiling?" I said I don't know... "Why did the framers put sister beams to all of them?" I don't know... "They didn't even really re-frame, they just nailed new wood to the existing wood that was already there. Maybe replace the wet ones, but not sister every single one of them. Does your contractor even know what they did?" Does he know they did this...? Did he see/ approve this?" I don't know... And because I'm not a contractor or someone who knows anything about how to fix homes, I might never know if any/ all of this was ne. But nonetheless, the HVAC guy then said "Call your contractor, I would like to talk to him..." He had his convo with Vinny, asking him why this and that was done, and it looks terrible, and Vinny hung up on him... So anyways, I believe it was the next day, maybe 2, I called Vinny to ask him what the status is on completing the job, since he had previously sent me another invoice to complete the job that was going to cost me another $4,000... So from start to finish, this is going to cost me $10,000!?! Starting to feel like I might be getting taken advantage of, but whatever, it needs to get done right... Vinny answered and said in a nutshell, "I do not appreciate the drunk guy that called me, I was doing you a favor! I was making no money on this job! I don't care what you do from here, I'm not working on this job anymore with you, or on any job for you in the future! Take care!" And hung up on me... Ummmm, WTF just happened...??? Did he just hang up on me...? Did he just hold me accountable for a conversation that he had with someone I didn't even know? I would/ will NEVER hold someone else accountable for a conversation that they have with someone else... Ever. So I was forced to find someone else to complete what Vinny started, and pick up the pile of trash that Vinny's crew left in the front of my house... So as I said at the beginning, this is NOT a "hit piece" or a hate piece, this was just MY piece and NOTHING more...

Tornado Safe Room - contractors - Updated May 2026

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