1. Topshell Plumbing

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Fort Wright, KY

Topshell Plumbing

5.0 (1 review)
Open • Open 24 hours

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Services - Topshell Plumbing

Water heater installation

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Schneller Knochelmann Plumbing, Heating & Air Conditioning

Schneller Knochelmann Plumbing, Heating & Air Conditioning

(46 reviews)

Dale B., our tech did a great job explaining things and getting the system working great…read more Highly recommend.

I rarely leave negative reviews and I hate doing it unless it's warranted but the lack of quality…read moreproduct and service with this company leaves me no choice but to share with others what they're potentially in for if they make the same mistake. We bought an $18,000 A/C unit from them 3 years ago and in the past 5 months, the boards have blown twice. The first time this happened, a tech came out, diagnosed the issue and had it fixed in 48 hours. Last week it blew again allegedly for a different reason and the "parts were ordered". So my elderly parents did Labor Day weekend in 90 degree temperatures inside. Having to sleep in 90 degree air after an $18,000 purchase is ridiculous. No one should be treated this way. It's been a week and all we hear when calling is "the parts have been ordered". Last time it took 48 hours to fix it, now it's been a week and do you know what ETA they gave us on parts being in? It'll be 3 more weeks before parts are likely to be in. Additionally, when the manager we spoke to learned about the situation, his first reply was that he didn't have A/C as a kid... not sure how that's relevant but I can take a guess as to what the intention was behind the remark and that's extremely unprofessional. Guests are coming to stay for several days and they'll have nothing to offer those guests but a stuffy room. This really is the bottom of the barrel service. To our knowledge, the techs that have come out are good at what they do, professional etc, but there's always an upsell and the product quality and management is an embarrassment. I will be recommending Arlinghaus heating and cooling from now on and the next unit will be from them.

Arlinghaus Plumbing Heating & Air Conditioning - Brian & Heather Arlinghaus - Owners of Arlinghaus Plumbing Heating and Air Conditioning

Arlinghaus Plumbing Heating & Air Conditioning

(77 reviews)

We woke up to our house being 59degrees and the furnace not working. Tyler W. Was able to make it…read moreout before lunch time and was a great help! Customer service was absolutely fantastic and Tyler W. was accommodating and gave us clear explanations as to what was wrong. We received a text message with a picture of the employees so we knew who to expect and what they looked like. Arlinghaus has to send another worker out to discuss prices on a new furnace. Tyler was able to get our furnace working temporarily as we look into buying a new furnace. It cost $89 for him to come out and diagnose the problem. They will remove this from any extra work they may need to do. Unfortunately, in the end we could not afford even the lowest option they had for a furnace. They use a top furnace line brand and are more expensive then the national average. This was the only draw back for me that it was to expensive and I did not want to enter into a loan for a $7,000 furnace when the average homeowners pay is $3100. Regardless, they were transparent and did not pressure me into anything we didn't want to do. I highly recommend Arlinghaus for their professionalism and honesty with their customers.

A technician from Arlinghaus HVAC was assigned to inspect my AC system because I was signed up for…read morea "Happy House Program" it was included in the membership. My system was running well and did not need any service, when the Technician left, my system was not operating the same as when he started, My Central Air was not cooling my house and the system blower sounded different. I have lived in my house long enough to know how it sounds and feels, The person who worked on my system created the problem in order to create a service call and an unnecessary bill for a problem that he inserted. This is not the way to maintain customers or good reviews. If your service is not broken, the service person should not be out generating revenue. I was very concerned when he was measuring the amount of Freon as I heard a loud hiss as the vapors were being released. BTW, the same service person bypassed a safety cut-off device in my furnace last winter and, I had to buy the electrical device and reinstall it for the safety of my home. I am very dissatisfied with their procedures.

Topshell Plumbing - plumbing - Updated October 2026

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