We had a washer that was not draining, quick response, arrived on time and was very helpful in…read morefixing the fault.

Great service from Ely yet again! Tenant's dishwasher had stopped working. Ely was prompt to…read morerespond to my inquiry. Scheduled a visit on the same day, quickly diagnosed the issue and clearly explained to me what it was. Since the dishwasher was old, we decided to replace it instead of spending on it. However, Ely's responsiveness, clear communication and his organized approach were very good. We'd utilize his services again for our appliance repair needs. Ely has done work for us in the past too and I've found him reliable. Thanks, Ely!

I'm probably one of the most difficult people to please. I'm not proud of this but my past was in…read morethe restaurant business. Letting repair people into my home psychologically is not easy. Most think the homeowners are not knowledgeable and we aren't, otherwise we would fix it ourselves. However, we have everything else you need to be a judge of a clean, knowledgeable, honest, and efficient repair person. Marian's first visit was to vacuum out our Thermador refrigerator and garage fridge. I wasn't in the mood to meet him but my husband told me how he worked. I liked what I heard. About 2 weeks later the heavier door on the Thermador fridge slumped. To be honest, it wasn't to my satisfaction brand new, the door was sticking out a little but after a remodel of the entire home, one gets burnt out. Marian fixed the door better than the brand new one installed and showed us why and how the problem happened. The stove he changed the lights effectively and fast. Then the big question came from me, can you take the oven door off and take it apart to be cleaned? I've asked 2 other appliance companies if they could but they said it takes a long time and is not easy. Then I said, I can make a new appointment for this for you to come back. He said, he could fix it now. My oven door has 3 glasses. To watch him take off the door and apart was pretty amazing because of his calm, perfected work speed and stress-free demeanor. We all know talent when we see it. I think by now, I told him 3 times how happy I was, and thank you too. Lastly, if you are wise enough to call him for help then you must have done many great things in life to get him. Also, YES his prices are well thought out and fair and reasonable. If you are the kind of person who tries to get a lower price from businesses, don't call because you don't deserve him.

Excellent, excellence communications, service and outcome from Marian Appliance. We had an issue…read morewith our Weber Grill and the solution was resolved quickly and thoroughly. Big fan of Marian Appliance - highly recommend and will use again for sure. Thank you!

L-One Appliance has excellent communication. They arrived within the time window arranged and…read moretexted me when they are 20 minutes out. They offered to diagnose the problem for free. While I ultimately could not use their assistance this time, I wouldn't hesitate to call them in the future.

I had a challenging refrigeration issue with my wine cabinet. Nik came out and was very…read moreknowledgeable. I had read that L-One does not try to up sell and instead offers the best solution based on what the customer wants. I can concur with that. While the unit I had was corroded, Nik spent a couple of hours on the unit and got it working well enough for me to find a replacement cooler for my wine fridge. He was very frank that the fixes he applied could not be counted on to last many years. He also discussed the pros and cons of alternate solutions. Would definitely hire them again for appliance repairs.

TL;DR - This is a great review for Joy Appliance Repair and a terrible review for Thermador's…read morecustomer service. Joy Appliance Repair fixed the faulty fan of our built-in Thermador refrigerator (the defroster stopped working and the fan broke). Joyo, the owner, was very responsive in providing us with an estimate, ordering the right parts, and completing the repair. This was not a cheap fix (I guess that's part of the price you pay for a built-in Thermador refrigerator), and time will tell if our refrigerator keeps running smoothly, but we're grateful for Joyo's service and experience. Joyo is knowledgeable about Thermador's products, design, and manufacturing. If you have a Thermador, don't bother calling their service line - just call Joy Appliance Repair and get your fridge fixed. When our Thermador refrigerator started making rumbling noises, we knew something wasn't right. We suspected the fan was failing because the bottom drawer compartment was no longer feeling cold to the touch. After calling Thermador's service line and being told nonchalantly, "it's probably the fan freezing over" and "no way will your fridge die on you", we scheduled a service appointment with a Thermador technician (the earliest appointment was a week out). Lo and behold, 48 hours after that service call, our fridge stopped making noises - because it had stopped working altogether. Another call into the Thermador service line was met with total apathy, so we threw out all the food in the fridge and hung our hopes on our scheduled Thermador technician visit. Fast forward to the day of our appointment, and the technician cancels at the last minute, one hour into our arrival window. Customer service does not care - they simply reschedule us, this time two weeks out. At this point, we've purchased an emergency mini fridge, and we're scrolling through Yelp reviews in search of a refrigeration repair person who's familiar with Thermador and won't flake out on us. In comes Joy Appliance Repair to the rescue - Joyo examined our fridge, explained to us exactly what happened with the fan (apparently it's a known issue with this Thermador model), and laid out a plan for obtaining the parts and completing the repair. It took a few days for him to get the right parts and about 2 hours for the repair itself. His pricing was upfront and transparent, and we appreciated his clear and prompt communication. We won't hesitate to call on Joyo again if we experience issues with our Thermador appliances (fingers crossed we don't)!

We have a Thermador French door built-in refrigerator, and the freezer part stopped working. We…read morehave had Thermador technician come out for a different repair in the past, but this time, Thermador's appointments were several weeks out, so we started looking on Yelp for someone to come sooner. Joyo of Joy Appliance repair was super responsive and offered to come the next day. When that didn't work for us and I offered two days out, he said he could come same-day instead! He charges a diagnosis fee for the visit, which you can apply toward the repair if you go with him for the repair. They diagnosed what they suspected to be the issue and said they'd order the part and come back. They honestly warned us that if this doesn't fix the issue it might be a more expensive repair, but they hoped this less expensive repair would do the trick. They offered an additional cleaning service as well for an additional fee, but we declined. He sent us a formal quote and time estimate for the part to arrive. We agreed to the work and about a week later our fridge in working condition again! Overall, Joy Appliance was super responsive, quick, communicative, and effectively fixed our fridge! Thanks for your service; it's a relief to have a working freezer again.

Absolutely Excellent Experience!…read more From my description, our GE oven issue was diagnosed, had the part on the truck, & fixed our ~15 year old GE oven in a very short time. Very much appreciated for very fast response and very easy to schedule online for the next day. Costs were extremely reasonable and certainly significantly cheaper than buying another oven. Very knowledgeable and friendly. We will certainly call on Reimagine Services for our appliances issues. Extremely Happy!

Reimagine Service is truly top notch. I had an issue with my Samsung Washer and was under a tight…read moretime crunch to fix (less than 48 hours). During that time Hanna did an AMAZING job of understanding my situation, guiding me on why using generic OEM parts was not the best path forward to resolution, ordering the right Samsung parts and then putting a rush on a same day repair!! Unbelievable service level from Hanna-- true professional with excellent communication skills and great customer service. Hire reimagine for your appliance repair needs. You won't be disappointed. Thanks again Hanna!

I found Atoor on yelp on a Sunday night at 7pm and went to his website to fill out a request for…read moreservice. He emailed me promptly on a Sunday night and we were able to schedule a repair appointment for the following day. He arrived when he said he would and quickly diagnosed the issue with my 30 year old Sub-Zero refrigerator. He prepared an estimate the same day and ordered the parts. When the parts came in he called me to schedule an appointment to come out and make the repair. Yet again he came when he said he would and completed the repair quickly. Fantastic service, clear communication, and a competent craftsman. He did not need to consult a wiring diagram or manual to diagnose the issue, he moved with efficiency that comes from experience.

We had to replace the gaskets on our Sub Zero refrigerator and called Art Appliance Repair for an…read moreestimate. They responded immediately and was able to stop by within the same day. After inspection, it was recommended that we also clean the condenser and replace light bulbs. Service was completed a week later after parts arrived. Gaskets were replaced, condenser was completely cleaned, and fridge was well-lit (we didn't know it was suppose to be so bright). We had a great experience with Art Appliance Repair. Their communication was professional and very responsive from start to finish. They were considerate and friendly (knew to wear booties into our home and great with our 2 dogs) and provided the exact service needed at a fair cost. They are great guys. I'll definitely use Art again for all future repairs on my Sub Zero.

Sonic Appliance did an amazing job installing our washer and dryer. The technician was highly…read moreskilled and handled the entire process seamlessly, including unstacking the old units, full installation, restacking them perfectly, and running a complete test run. Communication was clear and professional from start to finish. I am extremely satisfied with their service and highly recommend them for any appliance needs!

Sonic Appliances was assigned to us through our home warranty services for an issue with our…read morerefrigerator (Samsung ice maker) and a dishwasher (water fault). The ice maker issue was fixed quickly and is working fine, so that's an issue Sonic fixed that Samsung themselves could not. Our Bosch dishwasher went next, so Rabin and John came out, diagnosed the problem, ordered parts, and finished installing last weekend. Everything is working fine now. Great professional service, very courteous, easy scheduling, and no mess left after the job is done. I would definitely want to engage Sonic Appliances again if we have another issue to deal with.