Rich did an amazing job subbing in for our regular Scoop Soldier on a holiday week where our 3 dogs…read moreleft a ton of poops in their regular spots. He gave us a courtesy text heads up that he was coming, then got to work cleaning things up. Scoop Soldiers has been cleaning up our yard for over 2 years, and we've always found their people to be trustworthy, great with dogs, and committed to doing a really thorough job (except for one person who scoop soldiers quickly subbed out). Our yard is so much more manageable because of them, and we appreciate people like Rich working over the holidays for us and our pups!

rich does a great job on our yard! No complains and he's always good at letting us know when he is…read moreon his way

Had initial visit Monday, March 31st. Excellent job. Yard…read morewas scheduled for today, April 10,and weekly hereafter on Thursdays. No one showed with poop still piling up! WHERE ARE THEY?????? Not a good sign. ​​​

started off good then got horrible to the point is i was lucky that my weekly service was done at…read moreleast monthly, but I still had to pay them for not doing the pickup anyway. They would only do the middle the ward who cares about the whole yard. they asked to wake up spouse who works nights instead of just doing what they have permission to do - enter the yard.

We use their services. They show up on time every week and leave the yard spotless. Very nice…read morepeople to work with.

Jeremy does excellent thorough work. Our yard is always left completely cleaned. Highly recommend.read more

They are great! Great communication, when storms are in the future they are quick to communicate…read morethe plan for clean up! They always let me know when they are on their way. Would absolutely reccomend!

Paul and Alisa have been my Pet Waste Removal choice for over three years. They are consistent and…read moreand very capable. Billing is easy and my confidence in their ability means I don't have to worry about the Pet Waste. I am so very grateful for their service. The pricing is very good and bottom line, I would highly recommend this service!

When we first started using this service it was great. The tech would text when he was on his way,…read morenever missed a day, and always did a great job. Then he got moved to a new area and it went downhill - fast. Nearly every week we had a different tech and they would miss our scheduled days without any notice. I completely understand that we've had a lot of rain and lightning this summer and am fine with rescheduling, but I would never receive a call or text saying they couldn't make it (as their company policy says the tech will do). The worst occasion was when they missed service by 2 days and showed up randomly at 6 pm while we were out. It wasn't even one of their actual employees - it was the employee's husband who the company admitted they have no information/employment records for. They also charged us for the service that day without completing it. I spoke with the manager and had that tech removed from our account and they credited our next service. The final straw was this week's service. The notes in our account say to let us know when they arrive so we can unlock our gate because our dog can undo the latch if it's unlocked. We waited all day and didn't hear from the tech but that night we got a bill for the service. I emailed back the owner and told him the tech didn't show. He responded that the tech did show and completed the service. I went into our backyard and it was clean. I asked the owner to have the tech tell him how they got into our locked yard and to cancel our service because there is no way they could have gotten in without hopping the fence, risking injury to themselves and/or damage to our property. I also told him that his employees no call no show frequently and have sent others to do their work. He emails back saying the gate on the right side has a chain that was unlocked and they walked in, but he'll cancel our service. I responded with pictures showing the gate is on the other side, there isn't a chain, and it's padlocked, therefore his employee must have hopped the fence since there is no other way to get in. The owner never responded or acknowledged any other concerns I had about his employees' behavior. I'm so glad to be done with this completely unprofessional company. I would not hire them again or recommend them to anyone.

Update April 2023. We have decided to give poop 911 a second chance after having a terrible…read moreexperience with trying the company, "the poop happens" and their awful customer service. So far poop 911 has come out twice but each time they've been respectful, communicate when they're on their way, and did a great job cleaning the yard. Yes, the prices are a little high for just poop service but, I care more about getting the job done and good customer service.

Always prompt. Always thorough…read more Affordable. Friendly services. They scoop the poop without giving me any crap.

From the owner: POOP 911 uses eco-friendly and pet-safe products to disinfect and deodorize the yard, further…read morereducing the risk of health hazards. This means that you can have a clean and hygienic yard without compromising the health and safety of your pets or the environment.