We use their services. They show up on time every week and leave the yard spotless. Very nice…read morepeople to work with.

Jeremy does excellent thorough work. Our yard is always left completely cleaned. Highly recommend.read more

Always prompt, efficient, and talks to my dogs even though they bark at him. Our 2 dogs share a…read moreyard with 2 other dogs so it's quite a project every week but they do a very thorough job, very quickly. I like that we have the same scooper every week so he knows our yard and dogs well.

When we first started using this service it was great. The tech would text when he was on his way,…read morenever missed a day, and always did a great job. Then he got moved to a new area and it went downhill - fast. Nearly every week we had a different tech and they would miss our scheduled days without any notice. I completely understand that we've had a lot of rain and lightning this summer and am fine with rescheduling, but I would never receive a call or text saying they couldn't make it (as their company policy says the tech will do). The worst occasion was when they missed service by 2 days and showed up randomly at 6 pm while we were out. It wasn't even one of their actual employees - it was the employee's husband who the company admitted they have no information/employment records for. They also charged us for the service that day without completing it. I spoke with the manager and had that tech removed from our account and they credited our next service. The final straw was this week's service. The notes in our account say to let us know when they arrive so we can unlock our gate because our dog can undo the latch if it's unlocked. We waited all day and didn't hear from the tech but that night we got a bill for the service. I emailed back the owner and told him the tech didn't show. He responded that the tech did show and completed the service. I went into our backyard and it was clean. I asked the owner to have the tech tell him how they got into our locked yard and to cancel our service because there is no way they could have gotten in without hopping the fence, risking injury to themselves and/or damage to our property. I also told him that his employees no call no show frequently and have sent others to do their work. He emails back saying the gate on the right side has a chain that was unlocked and they walked in, but he'll cancel our service. I responded with pictures showing the gate is on the other side, there isn't a chain, and it's padlocked, therefore his employee must have hopped the fence since there is no other way to get in. The owner never responded or acknowledged any other concerns I had about his employees' behavior. I'm so glad to be done with this completely unprofessional company. I would not hire them again or recommend them to anyone.

I happened upon this place while leaving Urban Steam for lunch. I walked in and asked for some…read moreinformation. Laurinda was super helpful answering my questions and I was back with my dog the next week for a trial stay. They were really patient and kind to my dog, who is normally shy around new people. They have an indoor and outdoor play area and separate the dogs by size and temperament. I really enjoy seeing Maggie play outside right after I drop her off. A couple of other things that I liked about BamPaws is that it is close to work (downtown off of Cimarron), the other people there like Dave are also nice, and they have an on site groomer that is reasonably price and good. I would highly recommend this place for doggy daycare, especially if you're close to downtown.

This was such a bizarre experience that I had to share. As you go through being a customer, you…read morewill be hard-pressed to "not" see some aspects of this. BamPaws' rigid, impersonal approach insults people who prefer to treat others as humans. Try calling Bam Paws during business hours. Most of the time, they won't pick up. They have lots of dogs, infrastructure, and labor. Still, many calls go to VM. There are some times they never answer. Other times, less than a 50% chance someone picks up. Maybe the above point is not so terrible. Except they take hours to return calls. If you're a hard-working slob like me, you are working when they finally call. This phone tag goes on for days. Meanwhile, you need to move your life forward and make decisions. But they are blissfully ignorant they are making it hard to communicate with. Tip: Task one of your several employees with remote access to a phone! They make those now! Ditch the old dial-up and get connected with your customers better. As if that's not frustrating enough, the first-time visits are limited to 1) only with the owner and 2) for two precise times and days of the week. No flexibility. Can you not make 9 am? No soup for you! (Seinfeld's reference to Soup Nazi, as this place, is just as ridiculous). Going back to the hard-working-slob motif, since this is during business hours, it's hard to make those times. But if you want to be a customer, you will need to work at this again. Here is a tip to help with this: Stop the control at the top and delegate. I promise the female owner is not the only one who is qualified or can be trained for intake. Lady, you are not "that" special. Build a good business and cross-train. Here's another: It takes two visits to be a customer. One to see the site, and the other to be TSA screened by the female owner. Why? Oh, that's right - she wants absolute control of their process, regardless of how ridiculously rigid it is. So, we did the two visits. Took time away from other obligations. And the facilities seemed fine, for what we were allowed to see.... That's right - you are not allowed to see the central part of their facility, where the dogs spend most of their time commingling. They can point in that direction, but no one can go there to see for themselves. They call it "not getting the dogs worked up." I call it ridiculous and an excuse. Dogs will bark. But we all expect that. We want to see what this place looks like. The answer is no, and you cannot see it. "OK then, do you have photos?" No, they do not. But I can go back on the website to get my jollies if this is what I want to see. Somehow not the same as seeing controlled photos. After all, who's going to display tragic images of their business? Here are a few tips: 1) How about a few overhead mirrors to accomplish what everyone wants? It might even help you! I'll help pay for the first one! And or 2) have photos on hand? And or, lighten up. These are dogs. This is not s dog library, for God's sake. Here is another example of how weird this experience was: the second interview with the owner. She makes you sit and wait for a little. Fine, no problem, except the way she says, "sit!" Like I am my dog. Still, kind of cute. You realize that she has not been socialized until she talks to you. Here is how it went: Female Owner (PS This is not a hit piece. It is an experience. So I am not using her name for now unless she comes back with a response that is not truthful): "Has your dog stayed at a kennel before?" Me: "Yes" (Remember, the Seinfeld Soup Nazi only wants short answers, then step aside) FO: "Has your dog ever been in daycare?" ME: "No." FO: "So your dog has never been socialized?" ME: "How did you get to that?" FO: "You said your dog has not been in daycare, so that means they have not been socialized." ME: "That is not true. You asked if the dog has been to daycare. That answer is still 'no .' But my dog has had many opportunities to be socialized, including all day/night at a kennel and other boarding with other dogs in a shared area, dog parks, friends and family dogs, etc." FO: "Is that kennel a lot like this one?" ME: "I could not tell you. I could not see what you have going on back here (pointing to the central area). So, I don't know." FO: "OK... I'm just trying to find out what I need." ME: "I am just trying to answer your specific question. (see below image for rest of review)

New to area and found company online and after reading reviews of several companies - I chose to go…read morewith Lead Dog Grooming. Been here 2 months and they've been great with our dog. He small, but can be sassy. Groomer agreed, but said they could handle it and have been able to compete our dogs grooming needs. They reached out and rescheduled our canceled appointment due to virus shutdown once they were able to re-open. Highly recommend !!!

i highly recommend lead dog mobile grooming , they did and excellent job on my two dogs. they are…read moreVery professional and we're so good with my two dogs they know what they are doing I will not use anyone else !

These ladies are wonderful!! My pups love them. They are extremely accommodating and great priced.read more

My lovely Maltese mix had some hair troubles, due to a recent pregnancy. We needed her hair cut and…read moredecided to utilize a mobile service (twice the cost)! Knowing she would be trimmed down, we went ahead with the appt. She was left with uneven hair on her head and multiple long stragglers on her rear and hind legs. Never should have considered this. Deeply unsatisfied. Gratuity was given, prior to us getting a full review of her haircut.

Well, the name certainly checked out today. Watched the driver of this business vehicle become…read moreincredibly aggressive over a zipper merge, honking, flipping me off, and yelling insults. Road rage while driving around advertising your business is wildly unprofessional. Based solely on that behavior, I would never trust this company with my dog.

Lady groomer did an absolutely fabulous job on both our dogs. It has been over a year ago; we need…read moreyou!!!

The staff is very friendly! They make us feel very comfortable leaving our dogs in their care…read more Highly recommend!

They do not care about your dogs and they will get injured here. When confronted they will blame…read moreeveryone under the sun and not take responsibility. Please read reviews before taking your animals here

By five star pet service they mean ten stars! I love the service Jo provides. She is so reliable,…read moreadministers medicine, follows directions to the letter and goes above and beyond in her care for our cat, Mabel. She even brings occasional great and toys. And if I want Mabel to get some outside time, she puts her on a leash and takes her outside. She really is a dog person, but loves all animals and is very caring and conscientious. We travel a lot and she is available usually last minute. She is a real hard worker and will bend over backwards to make her customers happy. We started using her about a year ago when she was just launching her business here but she had a business, I think by the same name, in California before moving here and was quite successful. As you can imagine starting over right before a pandemic hit was pretty hard but she's done it! I'm very impressed with her tenacity.

AVOID - SKETCHY: I contacted JoAnna to watch my dogs a month before my trip. We set up a meet and…read moregreet, and when I texted her my address, she texted she would be late. I didn't hear from her again until 2 hours after our scheduled time. She texted that her "phone was acting weird" and she needed to reschedule. We set another meet and greet for 2 days later, and she texted that she would again be late with her "best girl" Melissa. They met the dogs, and my dogs seemed a bit uneasy, but I just chalked it up to a first meet. JoAnna said she thought my "babies are the sweetest" and that she'd send me a schedule for watching the dogs the very next day, since I was waiting on her to book my flight. She did not send it. Two days later, she once again said she'd send a schedule for watching the dogs but she did not. Four days after she initially said she'd send a schedule, I texted her because I was waiting to book the flight, and she texted that a different girl would be watching my dogs, so we needed to set up another meet and greet in a week. She did not set up the meet and greet. I texted her again, now 3 weeks after our initial contact, and requested the meet and greet. We set a day and time. She did not show up and did not text me until after I texted her saying her "alarm did not go off" even though it was 4:00 in the afternoon. I was now not sleeping well because I was worried about my dogs. When I explained to her that I was now deeply concerned about the situation because she was late, unresponsive, changed sitters on me, and missed appointments; she said that she "could only do so much when it came to other people's decisions" regarding the sitter she had assigned to me. She then said she understood if I "don't have faith" in them and felt "unsure due to cancellations" and would send me other local pet sitters. I told her I didn't have time to find other sitters, since it was less than a week before my son's graduation from college, and my trip was now at risk, and that she had promised to take good care of the dogs. She became unresponsive, leaving me scrambling to figure out what to do less than a week before my trip and weeks after I tried to initially work with her.