Sarah is the absolute best! Great job done every time without fail. Fast, convenient, and…read moreaffordable service.

While we've only had our first service, I have nothing but good to say. I'll update as time goes…read moreon. Brad showed up on time, described the service, which is very reasonable and was very professional, and friendly. This is a small business, and it's important to me to support that.

This is my first time using this service and I absolutely recommend it. Set up was a breeze, it's…read morecost effective and the owner stayed in constant contact through 2 snow storms and a blizzard to reset dates as needed. All dogs make a mess of your yard and as busy as I am with work school and kids this service has been a huge help. Thanks Andre!

From the owner: Tired of cleaning up after your dogs? Waggin' Tails is here to help! We take the stink out of your…read moreyard, while also helping the environment. All of our equipment is cleaned and sanitized between jobs, leaving you peace of mind when the job is done. All droppings are taken with us from your home to be composted. We're open Monday-Friday 8am-5pm & Saturday 10am-4pm. We will come out and meet you on your schedule, give us a call and let us make your life easier!

Rich did an amazing job subbing in for our regular Scoop Soldier on a holiday week where our 3 dogs…read moreleft a ton of poops in their regular spots. He gave us a courtesy text heads up that he was coming, then got to work cleaning things up. Scoop Soldiers has been cleaning up our yard for over 2 years, and we've always found their people to be trustworthy, great with dogs, and committed to doing a really thorough job (except for one person who scoop soldiers quickly subbed out). Our yard is so much more manageable because of them, and we appreciate people like Rich working over the holidays for us and our pups!

rich does a great job on our yard! No complains and he's always good at letting us know when he is…read moreon his way

They are great! Great communication, when storms are in the future they are quick to communicate…read morethe plan for clean up! They always let me know when they are on their way. Would absolutely reccomend!

Paul and Alisa have been my Pet Waste Removal choice for over three years. They are consistent and…read moreand very capable. Billing is easy and my confidence in their ability means I don't have to worry about the Pet Waste. I am so very grateful for their service. The pricing is very good and bottom line, I would highly recommend this service!

Had initial visit Monday, March 31st. Excellent job. Yard…read morewas scheduled for today, April 10,and weekly hereafter on Thursdays. No one showed with poop still piling up! WHERE ARE THEY?????? Not a good sign. ​​​

started off good then got horrible to the point is i was lucky that my weekly service was done at…read moreleast monthly, but I still had to pay them for not doing the pickup anyway. They would only do the middle the ward who cares about the whole yard. they asked to wake up spouse who works nights instead of just doing what they have permission to do - enter the yard.

When we first started using this service it was great. The tech would text when he was on his way,…read morenever missed a day, and always did a great job. Then he got moved to a new area and it went downhill - fast. Nearly every week we had a different tech and they would miss our scheduled days without any notice. I completely understand that we've had a lot of rain and lightning this summer and am fine with rescheduling, but I would never receive a call or text saying they couldn't make it (as their company policy says the tech will do). The worst occasion was when they missed service by 2 days and showed up randomly at 6 pm while we were out. It wasn't even one of their actual employees - it was the employee's husband who the company admitted they have no information/employment records for. They also charged us for the service that day without completing it. I spoke with the manager and had that tech removed from our account and they credited our next service. The final straw was this week's service. The notes in our account say to let us know when they arrive so we can unlock our gate because our dog can undo the latch if it's unlocked. We waited all day and didn't hear from the tech but that night we got a bill for the service. I emailed back the owner and told him the tech didn't show. He responded that the tech did show and completed the service. I went into our backyard and it was clean. I asked the owner to have the tech tell him how they got into our locked yard and to cancel our service because there is no way they could have gotten in without hopping the fence, risking injury to themselves and/or damage to our property. I also told him that his employees no call no show frequently and have sent others to do their work. He emails back saying the gate on the right side has a chain that was unlocked and they walked in, but he'll cancel our service. I responded with pictures showing the gate is on the other side, there isn't a chain, and it's padlocked, therefore his employee must have hopped the fence since there is no other way to get in. The owner never responded or acknowledged any other concerns I had about his employees' behavior. I'm so glad to be done with this completely unprofessional company. I would not hire them again or recommend them to anyone.

Update April 2023. We have decided to give poop 911 a second chance after having a terrible…read moreexperience with trying the company, "the poop happens" and their awful customer service. So far poop 911 has come out twice but each time they've been respectful, communicate when they're on their way, and did a great job cleaning the yard. Yes, the prices are a little high for just poop service but, I care more about getting the job done and good customer service.

Extremely unsafe clinic. They lost all of my dog's medical records -- years of history I handed…read morethem in person and emailed multiple times. They even had the wrong owner information and refused to correct anything when I called. A staff member flat-out refused to accept updated records. I am a medical doctor, and I can say confidently: losing medical records like this is dangerous. Your pet could get duplicate vaccines, wrong treatments, or be denied emergency care because this clinic has no idea what they've done before. Their negligence has now disrupted my international travel because my dog doesn't have the documentation he needs -- all because this clinic cannot keep records. If they mishandle my dog's file this badly, I'm terrified for what could happen to yours. Proceed with extreme caution. The vets are great but the management of this clinic and its records is very unsafe for pets.

Our previous experiences with Ponderosa have been good. This time was different. We asked for an…read moreappointment to euthanize our 15yr old cat. They required a quality of life exam costing $82 to even consider the euthanasia. We are long term clients with several animals. This requirement felt very judgemental and money oriented. We canceled our appointment and rescheduled with another Vet that is more sensitive to the difficult decision we're going through. We won't be going back and recommend no one else does either. Being judged at a time like this is unforgivable. ​