Our plumber referred us to Total Care Restoration after confirming a leak from the A/C at our home…read more We are so happy that we did! The professionalism and care of Zack Bethea, our Account Manager, were exceptional. He is also working with our homeowner's insurance company and keeps us in the loop. We are delighted with Alexander's outstanding service. Alexander arrived on time, provided excellent information, and left the area perfectly clean. He was super careful with the stuff he had to move and put back. We highly recommend Total Care Restoration.

Finally got around to leaving my review for Total Care Restoration. After having water damage from…read morean underground sewer pipe leak, we were referred over to Total Care by our plumber. Peterson handled our work, and did a great job. He was timely, responsive and proactive in making sure the job was done to our satisfaction.

I am the owner of a restoration company. So I know what I'm talking about when I tell you there is…read morenot a lot of honest people left in this business. Bob of Dry Out is one of the good ones. He is very professional and knowledgeable. Jorge Water Restoration Guys

My condo bathroom was flooded by my upstairs neighbor and I decided to use Dry Out based on the…read morereviews on here. Big mistake. The first issue I had with them was when they showed up they never turned on 2 out of the 3 fans that were supposed to run for 2 days to dry it out. They just put them in the rooms and left. Thank goodness my tenant stopped in to check on the unit and was able to plug them in. And when I called to ask them if they should have been plugged in they were just like ,"Oops, yeah we should have plugged them in." Meanwhile I was covering my tenants hotel so they wouldn't have had to deal with the noise and smell and if they hadn't stopped in to plug them in I would have had to cover extra days because of their lack of thoroughness. After they fan incident they came back and all of a sudden insisted I needed crown molding replaced in my living room due to water damage even though it was nowhere near the bathroom leak. I finally agreed, and then they bought the wrong size crown molding (not to mention the fact they charged me $300 for $50 worth of crown molding! But I live out of town so I'm kind of at their mercy). They tell me the will have to come back with the right size crown molding the following week and they will install it and touch up the paint then. They come back and install the crown molding and caulk and are supposed to come back when they could fit it in to paint (which is paint I already have there). Weeks go by and my tenant mentions that they still haven't come back to paint so I call them. The finally remember me and set up an appointment for the next week. About 15 minutes before they are supposed to start the painting I get a call from them stating if I want the painting done it will be an extra $800 because it is a custom color (even though I am providing the paint) or they can prime it for an additional $150. I told her I had already paid for everything in full and that painting was included in the quote. She then goes on to tell me that only includes the primer, which is definitely not what I was told by Bob, the manager (and by the way, which I've already paid for and still hasn't been done). And of course Bob is on vacation so they won't paint unless I pay or he OK's it when he comes back. Meanwhile my tenant has taken off work to meet them there. I told them they weren't getting one more cent from me at that point because I knew it was a scam. This is obviously a way to try to scam paying customers out of additional money. Never once during the the entire process, including the estimate phase, when I was told of the additional fee to remove and replace the crown molding, and when I called to remind them they needed to come back to finish painting, did they mention this additional fee to actually paint. And I specifically asked Bob, both during the estimate portion and when we agreed to to have the crown molding replaced, if they would be painting the area to match what was there since I have the paint and there was never a mention of an additional fee to do this. Not to mention the fact that I am providing the paint! And we are talking about a condo that is only 900 sq. Ft. There is no way it is $800 to paint 1 wall for that price. My tenant also told me they were completely unprofessional the whole time. To the point where he would actually rather wait and not have it be painted than continue to be jerked around by them. If you decide to use this company I would make sure you are present to make sure they are actually doing what they are supposed to be doing, question everything and get proof that work actually needs to be completed and make sure you don't pay them until you are sure everything is done. Their lack of professionalism, thoroughness, lack of customer service and most importantly ethics just ensured I will never use them again and will definitely not suggest them to anyone who asks me.

The rain completely ruined my living room. I know Miami is humid but the EXTRA humidity in the…read morehouse was ridiculous. I called these guys, to help with the humidity but I didn't know they can also take care of the small puddle of water that the rug had. The guys speak both English and Spanish, which is nice cause I speak Spanish but my husband only speaks English. They are super nice, and understanding. They even put some extra air freshener for free. Thank you guys. A big hug to Kevin, the guy who did the job :)

I experienced a roof leak on my property. After some research, I found this amazing company called…read moreState 2 State Restoration. The company representative gave me a free inspection and I decided for them to do the dry out to my property. Omg! I was impressed with the technician explanation and dedication during this difficult process. The end result, I am very happy with the results!! For sure, I will recommend this company. On a side note, my husband wanted to do the dry out on his own. After the disaster plumbing experience, no-way-Jose.... he was going to do a poor job again....

I had an exceptional experience working with Edgardo from OTMR. He is an outstanding professional,…read morehonest, responsible, knowledgeable, thoughtful, and incredibly helpful. From the very beginning, he went above and beyond to help, always paying attention to every detail and making sure everything was handled properly. What impressed me most was not only his professionalism, but also his character and willingness to help. He was always responsive, collaborative, and genuinely committed to finding the best solution. It is rare to come across someone who combines such a high level of professionalism with such wonderful human qualities. I truly cannot say enough about how much he helped me throughout this process. Edgardo is exceptional, and I would highly recommend him to anyone looking for someone trustworthy, professional, and genuinely dedicated to doing an excellent job!

after being in a really rough situation with my place, these were the guys to call! Edgardo had…read morehis team out in no time. Jairo was great to work with. helpful in explaining the process and moving everything along smoothly. the entire team was very professional and most of all, clean. i would recommend them times 10!

Thank you so much for doing a great job at my house!! Tony, even though this was a stressful…read moreexperience you and your team did such a great job and made our lives easier by cleaning everything and getting rid of the mold and always keeping me up to date. I will definitely use your company if I ever have any issues. Thank you so much!

I have a house in the Kendall area that I bought about two years ago. I have it rented out and my…read morerenters called me that they got back from work and found water on the floor coming from the kitchen. A plumber went out there to fix a problem and they recommended to use a water restoration company to dry out my kitchen cabinets and floors to prevent mold. Luckily I found this company online because they came out the same day and guided me on my first homeowners claim ever. I had no idea this was something that would be covered and did not have any out-of-pocket expense because they were able to bill the insurance directly for all the services. I recommend talking to jorge he was the one that helped me out the most. I'm a big yelper too so decided to share my great experience and get the first review badge on this one!

I had a flooding emergency and Alex from Eco Water Restoration came quickly. He spent a long time…read moreat my house and was extremely thorough, detail oriented and pleasant to deal with. I highly recommend this company and Alex is a great asset to their business.

I warning anyone that may be ready to contract this company Eco Water Restoration Inc., 8370 West…read moreFlagler Street, Suite 145, Miami, Florida 33144, I'll just share my story and hope to save you from unethical unlawful practices related to repair service work on my 87-year-old mother's Charlotte County home after Hurricane Ian damage in October 2022. The first call I made was to Service master and Starting with the moment, Eco Water pulled out of their car and I asked them " are you affiliate of service master " and they said yes and at that moment, I do not believe they were Then they have my 87 year-old mother sign an iPad, which she does not want to do for a contract that has no estimate no cost. She several times requested everything in writing because she does not have an email address nor did she use a computer. After they ask her what her deductible is and they say they will take that $7100 Up front They make her sign an open contract with no pricing and no estimate She's not comfortable and she immediately an estimate in writing to admit to the insurance company and they say "don't worry we'll call the insurance company and we work directly with the insurance company and we'll do all the billing through them "they never called the insurance company once . The only contact they had with this insurance company was when when they wanted all their money several months later. This was predatory, contracting, profiling, the elderly So after four days, The insurance company and myself were request an estimate exactly of their cost of work to the moment and an estimate of repairs they sent us a bill for $17,707.68 for four days of work . I submitted that bill to insurance company field adjuster and he immediately said "I can't tell you professionally what to do sir , but if they were in my home, I'd fire them for price gouging, which is illegal in an emergency situation in the state of Florida They're grossly overcharging you " and that's exactly what I did . This company is and was predatory contracting toward the elderly during a natural disaster. Transaction date: October 2022 (work performed mid-October; invoice issued 10/7/2022). Then Amount billed is $18,456.16 for only 4 days of work. Subtracting 7120 deposit As of this moment in time Olympus insurance is guaranteed this company remaining payment of 11,336 .16 to Eco Water and they have signed release form acknowledging satisfaction. --only engaging with the insurance company when demanding payment. They did not give her upfront estimates despite requests. Billing delayed 4 days with excuses ("printer problems"). Did not pull County permits The $18,456.16 invoice was deemed price gouging by the insurer--illegal in Florida during a declared emergency. Despite the insurance offering full prior payment right now and they have signed release, on September 9, 2025, the company filed a mechanic's lien, falsely swearing under oath they performed work in July 2025 at our home They have not been on the property done any work since October 2022. We even offered them a simultaneous exchange to meet them at the courthouse. They release the lien which allows us to have it in writing that the Lein is released and we hand them their check and they refuse to do that. They refuse to release the lien until the insurance settlement check clears their personal bank account, even though we have offered in writing to pay immediately upon lien removal. I hope people reading this do not have to go through this below in me now filing a legal complaint about this company Eco Water Restoration Nature of dispute: Fraudulent lien, Predatory contracting toward the elderly , price gouging, deception, no permits, delayed documentation, extortionate demand for payment before lien release. The business has not attempted resolution--there offering payment contingent on lien release. Requesting to : BBB , DBPR , State Attorney General , consumer protection office , federal trade, commission , Renewable State department Business Professional Regulation My strong advice... I would run from this company soliciting you

When my godmother had to be put in the hospital her house got filled with mold. Mold avengers were…read moreso supportive throughout this whole process, walking me through details and helping me understand the process. The service they provided was spectacular, and they did everything so quick. I would highly recommend to anyone going through something similar.

I had mold on ceiling from a roof leak. The mold adven. Came in and clean it right up. Very…read moreefficient and on time. Flexible with my schedule. Thank you.

My wife constantly told me about how dirty our driveway and patio looked, and I knew I had to find…read morea solution asap. I reached out to Sunny Pressure Cleaning for a quick estimate. After a few minutes I was convinced and scheduled a date. Their customer service and the actual pressure washing service on my patio and driveway were spectacular. I will be calling them again in the near future!

I had guests coming over and I wanted to have my home looking pristine. My rear patio and pool deck…read moreneeded to be cleaned years ago. I reached out to Sunny Pressure Cleaning and they solved my problem with quality work. Customer Service impressed me as well. I would recommend them to anyone looking to improve their home aesthetics.