Steve with Protection Appliance Service helped us locate a stove top knob for our "new" stove top…read more Initially, when I was cleaning the stove I thought some white and thick food item spilled on the knob and hardened on the knob. Actually, the white substance came from something hot sitting next to it and melted the knob. You probably ask, "how can that be with a new, metal knob?" Actually that was my exact question. News flash: The knob was made out of plastic. It looks like stainless steel and you could not tell for how much we paid for the stove top that it was plastic. However, all those knobs are plastic. Fortunately, Steven tracked down two of the knobs...we replaced one and have one in reserve. I suppose it's no different than the evolution of cars. We went from cars made from steel to cars made from fiberglass. There is even plastic in car interiors these days. Many high-end cars no longer have leather. It's called other things but is faux leather (vegan leather, sustainable leather, vinyl leather and pleather). Many cars have "vegan" versions of expensive materials like wood and leather. The knob has been replaced. The stove top is back to it's original state. Steve always performs at a very high level and we have been pleased with his service.

Best service in repair and customer service. The repair was fast, the cost was reasonable, and the…read moretechnician was very knowledgeable. I will be using their services again and I highly recommend protection appliance repair for anyone.

INEXPERIENCED TECHICIANS THAT WILL COST YOU MORE IN THE END!…read more I called them to come assess our washing machine, hoping to fix it or identify the issue in order to avoid buying a new unit after moving into a new home. The technician arrived and advised me to replace some bolts which should fix the pro lem. If not then purchasing a new unit would be the next step. We did as advised and it still didn't work- forcing us to buy a new washing machine. After purchasing and installing the new unit- we discovered the bolts he advised us to replace were in fact the shipping bolts. I would hope that a technician coming to assess a piece of equipment, given the model number/year of the machine in advance would be able to identify what SHIPPING BOLTS were. After explaining this to the manager they refused to refund the $50 fee for the error on his technicians part. Your better off going on YouTube to find a solution rather than calling their inexperienced technicians. The manager blamed us for the mistake in the end which only made the situation worse.

Called early Saturday to have my dishwasher repaired. They answered my inquiry within 15 minutes…read moreand were at my house making repairs within 45 minutes!! Salomon, the technician , made all repairs super fast and left me several tips on how to keep my dishwasher in tip top shape! Extremely Happy!!Oh and the Price was right on top of everything else!!

Good service ... if you can get it…read more We've had Wolf Appliance Repair Services out to work on our Fisher & Paykel dishwashers on two occasions, once 2020 and again in 2025. On the July 2025 call, we requested a follow-up appointment to replace a part that the tech didn't have on his truck, but didn't hear back. I've tried numerous times on and off over the past 9 months to schedule a follow-up service call with them, without success. The owner, Rob Weld, never answers my calls, and won't respond to my voice text messages. I'd try someone else, but unfortunately, there are no other companies in the area that service Fisher & Paykel appliances. I contacted the place where we purchased them (C&D Appliance Studio in Marble Falls), and a very diligent employee there said she'd reach out to Rob on our behalf. He apparently DID answer HER call, and her reply to me was as follows: "I was able to reach Rob with Wolf Appliance Repair. He has asked that you please send him a text, and he will reach out on Monday! This will be his reminder to do so. He wasn't receiving any of your calls or texts because for some reason your number was blocked on his end, and he doesn't know how or why!!! He would very much like to help you." Well, the excuse that my number was blocked was bogus; otherwise, I wouldn't have been able to leave voice or text messages with him. Regardless, I did send him another text, and also called him (no answer, left voice message), and to no surprise, never heard back. I followed up with C&D a few times over the following week, and they couldn't get him to call me either. Finally, they replied with a list of other service repair companies, none of whom work on Fisher & Paykel products. I guess it's no surprise that Wolf Appliance's website doesn't list a phone number or email address. Seems they really don't want to make it easy for you to reach them. I do see their truck in town from time to time, so I can only conclude that they will still provide service to SOME customers. I don't know what it is I did to alienate Mr. Weld, but I suppose that my only recourse at this point will be to replace my dishwasher, since I can't get Wolf to come out and repair it.

Rob and his team have been servicing our appliances since we moved to Kingsland in 2022. From our…read morewasher and dryer to our temperamental ice machine, they get them back up and running same day in most instances. Rob responds almost immediately and usually can have someone out within 24 hours. He recently spent a couple of ours talking us through the complexity of one of our appliances to help us better understand what was going on and options we might consider in the future. They will always be my first call when one of my appliances fails!

John is a great guy. I have used him for years for appliance repair. Our oven went out and I made…read morethe call to Mr. Gilbert. He only comes to Austin on certain days. Great service at a reasonable price. He is not based in Austin but if you are in Spicewood, Marble Falls, Horseshoe Bay or Granite Shoals he is the man. John is a first class fishing guide working Lake Travis and Lake LBJ. That is another story. Check johngilbertfishingguide.com

When you fridge goes out on a Tuesday night and you are trying to find a repair guy go to John…read morefirst. He was able to come out the same day and he worked around our work schedules to get the parts here. Unfortunately it took two trips to get the fridge fixed but that has to deal with our fridge model. Thankfully as a new home owner, you always wonder who to call for appliance repair and now we know

This company is sharp and understands well what needs to be done. They don't try to over-charge…read morefor simple repairs and you can tell the company owner cares about quality and customer service. They showed up on-time and had my dryer running again in less than an hour. He also deep-cleaned the dryer while he had it open. Can't say enough good things about their performance. I put them in my address book for the next time I have to get appliances fixed.

Had TakiDA out to fix a freezer drawer that was/is still sticking. He took the whole bottom apart…read moreand put it back together and said we should be good. Well it only took a few hours for the freezer drawer to be frozen in one of the rails and start sticking again. Won't open completely still.

I needed a smart, no non-sense electrician for a couple commercial repairs and Justin lives near my…read moreneighborhood. He was on-time, gave a quick assessment of the issues and promptly repaired them. His knowledge and advice was straight-forward, and I appreciate not getting upsold on stuff I don't want or need.

We had some electrical work that needed to be done a year or so ago, we got ahold of Kolb…read moreElectrical based on some friend's recommendations. Justin did a great job, so we called again for another project..then another. After that, we decided to upgrade the service panel in the garage, he came and did that with the same level of professionalism and attention to detail. I've known for quite some time that our main service panel outside was a fire hazard. An old Federal Pacific box from the '70's. I'd thought about getting that replaced, but always got outrageous quotes from other contractors or was told that the process was "a real pain...pulling permits from the city, etc." I asked Justin about that, long story short, he got the permits, arranged the shutoff, replaced everything and gave us a major upgrade including a built in surge protector. He finished the job, and the city electrical was here within minutes to get the power back on. Seamless planning on his part. We now also have a way to run a generator to the entire house if the power goes out. All for a price much fairer than anyone who'd quoted the job in the past. This level of service is hard to find, we're really fortunate to have found him.

I hired Cool Ray Electric to install a NEMA plug for my EV at my home in Liberty Hill. I chose them…read morebecause they are locally owned and have great reviews. The installation took place on June 30, but there were several issues. The technician forgot materials and had to leave and return, and the outlet wasn't installed where I requested. He also cut a hole in the drywall in the wrong spot, which left damage that wasn't repaired. I paid for the installation plus the permit and inspection fee. After the installation, I had to make several follow-up calls over the next two months about the permit and inspection date. The inspection did eventually pass, but I never received confirmation that the permit had been filed until I asked multiple times. After the inspection, I did not receive any follow-up from the owners regarding the drywall repair, even though Marty mentioned he knew someone who could fix it. The electrical work itself functions correctly, but the communication, delays, and unresolved damage made the experience less smooth than I expected based on their reviews.

James, with Cool Ray Electric, arrived to check out the problem I had with my electric dryer. The…read morenight before, I detected a burnt plastic smell coming from the dryer connection in the utility room. Even after unplugging the dryer, I was worried about a possible fire behind the wall, so I had the Cedar Park firefighters come and check out the situation. The plug and wall plate were insanely hot. They tripped the breaker and used a meter to see if there was a heat signature behind the wall, but things would be okay. James arrived today and checked out every possible source from the breaker box to the wiring behind the wall. He replaced the outlet and plug, and fixed some wall wiring. He checked my dryer for damage, but I was lucky. James was so thorough in going through each possibility for problems. He explained what he found and didn't. I can highly recommend James!

This is the second time I have used Georgetown Dryer Vent Service, the first time was years ago and…read morethen again today. Bill provides the same great service that he did the first time (I had to scroll through numerous business cards to find him again). Booking an appointment is super easy, Bill's communication in confirming the appointment is excellent. Shows up on time or a couple of minutes early. Professional, small business owner. Will use AGAIN and refer him to any friends (or others) who need his services.

I called Bill of Georgetown Dryer Vent Service last week and left a voice mail explaining my issue…read moreof my dryer vent leaking. Bill then called me back the same day (with a period of 2 hours). When Bill called me back, he provided me with an appointment time/date within 3 days. In the interim, I attempted to clean out my own vent and was able to get the vast majority of the lint and debris out of the vent. Accordingly, when Bill came, he was able to get the little bit of debris and lent I was unable to reach with my shop vac and plumbing snake in less than 30 minutes. Additionally, Bill hooked my Electrolux dryer back up and trimmed the excess tubing vent for the dryer. Bill is courteous, prompt and friendly. Great service all the way around!