The technician was friendly, knowledgeable, and helped me find the best price for the part I…read moreneeded. I would definitely recommend Top Notch for appliance repair. Most other places would not have helped a customer find the most affordable option.

am giving this company and big thumbs down when i called i said it was a new dishwasher when the…read moreguy comes out and says u need a new motor and we don't do warranty work! that will be 95$ thank you !! all i could say was wow i did tell him and the lady on the phone that i had just purchased this yr!! well hope this review gets reviewed by potential customers to warn y 95$ mistake and i guess they will tell u "we don't do warranty" after the service call !!!

INEXPERIENCED TECHICIANS THAT WILL COST YOU MORE IN THE END!…read more I called them to come assess our washing machine, hoping to fix it or identify the issue in order to avoid buying a new unit after moving into a new home. The technician arrived and advised me to replace some bolts which should fix the pro lem. If not then purchasing a new unit would be the next step. We did as advised and it still didn't work- forcing us to buy a new washing machine. After purchasing and installing the new unit- we discovered the bolts he advised us to replace were in fact the shipping bolts. I would hope that a technician coming to assess a piece of equipment, given the model number/year of the machine in advance would be able to identify what SHIPPING BOLTS were. After explaining this to the manager they refused to refund the $50 fee for the error on his technicians part. Your better off going on YouTube to find a solution rather than calling their inexperienced technicians. The manager blamed us for the mistake in the end which only made the situation worse.

Called early Saturday to have my dishwasher repaired. They answered my inquiry within 15 minutes…read moreand were at my house making repairs within 45 minutes!! Salomon, the technician , made all repairs super fast and left me several tips on how to keep my dishwasher in tip top shape! Extremely Happy!!Oh and the Price was right on top of everything else!!

This company is always courteous and provides quality service and products. I will always…read morerecommend Pioneer.

These people are notorious con artists. They screwed us on bum appliance purchases almost a decade…read moreago that they found a way to not honor the warranty on (in the first 6 months). Now we're homeowners renting our place, and they manage maintenance for our property mgmt company. Every. Single. Issue we've had, they've sent a tech out that said we needed to replace the entire appliance. Or that it will take hundreds (HUNDREDS) of dollars to fix. Every. Single. Time. We have gotten a second opinion and given reasonable quotes and prompt repairs for minor issues. SCREW Pioneer. They're an Austin legend, for all the wrong reasons. Never, ever do business with them.

John is a great guy. I have used him for years for appliance repair. Our oven went out and I made…read morethe call to Mr. Gilbert. He only comes to Austin on certain days. Great service at a reasonable price. He is not based in Austin but if you are in Spicewood, Marble Falls, Horseshoe Bay or Granite Shoals he is the man. John is a first class fishing guide working Lake Travis and Lake LBJ. That is another story. Check johngilbertfishingguide.com

When you fridge goes out on a Tuesday night and you are trying to find a repair guy go to John…read morefirst. He was able to come out the same day and he worked around our work schedules to get the parts here. Unfortunately it took two trips to get the fridge fixed but that has to deal with our fridge model. Thankfully as a new home owner, you always wonder who to call for appliance repair and now we know

I hired Cool Ray Electric to install a NEMA plug for my EV at my home in Liberty Hill. I chose them…read morebecause they are locally owned and have great reviews. The installation took place on June 30, but there were several issues. The technician forgot materials and had to leave and return, and the outlet wasn't installed where I requested. He also cut a hole in the drywall in the wrong spot, which left damage that wasn't repaired. I paid for the installation plus the permit and inspection fee. After the installation, I had to make several follow-up calls over the next two months about the permit and inspection date. The inspection did eventually pass, but I never received confirmation that the permit had been filed until I asked multiple times. After the inspection, I did not receive any follow-up from the owners regarding the drywall repair, even though Marty mentioned he knew someone who could fix it. The electrical work itself functions correctly, but the communication, delays, and unresolved damage made the experience less smooth than I expected based on their reviews.

James, with Cool Ray Electric, arrived to check out the problem I had with my electric dryer. The…read morenight before, I detected a burnt plastic smell coming from the dryer connection in the utility room. Even after unplugging the dryer, I was worried about a possible fire behind the wall, so I had the Cedar Park firefighters come and check out the situation. The plug and wall plate were insanely hot. They tripped the breaker and used a meter to see if there was a heat signature behind the wall, but things would be okay. James arrived today and checked out every possible source from the breaker box to the wiring behind the wall. He replaced the outlet and plug, and fixed some wall wiring. He checked my dryer for damage, but I was lucky. James was so thorough in going through each possibility for problems. He explained what he found and didn't. I can highly recommend James!

Wonderful company to use. I've used them in the past and they've always been excellent. On time,…read moreand they text you when they're on the way. Kudos today to Damon the tech. Very friendly and has definitely gone beyond in his customer service. Thank you to Nick and to all your staff. I highly recommend Almighty. Damon just brought us a window unit to use while we're waiting for the unit to be fixed. Above and Beyond service. Kudos to him and Almighty Air!

Just had an issue with my AC unit that they installed last year, cool but not cold air…read more They got the techs out same day, fixed the system, and even covered the extra costs under their 2-year labor warranty. Thank you to Nick & Almighty!

Beware of this company! Our washing machine was making loud noises so I called them to see if they…read morecan figure out the issue and repair it. A tech named Gabriel came out at 7:30pm (they said he'd be here between 4 - 7pm) and tinkered around with the machine. He said the cost of repair would be more than a new machine but the machine is still completely usable (with the loud sounds). So when we tried to do laundry the next day, the machine would turn on for about a minute and then turn off immediately. It simply does not work any more whereas before they looked at it, the machine worked perfectly fine minus the loud sounds. In other words - Texcen Appliance Repair broke our washing machine. When I called them to come and fix it, their secretary Joe gave me the run around and said since we were going to get a new machine anyway, they would have to charge us again to come and fix the issue. When I told him that was unacceptable, he hung up on me. Avoid this company at all costs. They are shady and do not stand by their so-called "work." Instead of helping, they broke the machine we have! If I could give them ZERO STARS, I would.

Great service! Very easy to schedule and they come out right away. They even fixed my tenant's…read morewasher on Christmas Eve! I've used them several times and am happy with the service each time.

This is the second time I have used Georgetown Dryer Vent Service, the first time was years ago and…read morethen again today. Bill provides the same great service that he did the first time (I had to scroll through numerous business cards to find him again). Booking an appointment is super easy, Bill's communication in confirming the appointment is excellent. Shows up on time or a couple of minutes early. Professional, small business owner. Will use AGAIN and refer him to any friends (or others) who need his services.

I called Bill of Georgetown Dryer Vent Service last week and left a voice mail explaining my issue…read moreof my dryer vent leaking. Bill then called me back the same day (with a period of 2 hours). When Bill called me back, he provided me with an appointment time/date within 3 days. In the interim, I attempted to clean out my own vent and was able to get the vast majority of the lint and debris out of the vent. Accordingly, when Bill came, he was able to get the little bit of debris and lent I was unable to reach with my shop vac and plumbing snake in less than 30 minutes. Additionally, Bill hooked my Electrolux dryer back up and trimmed the excess tubing vent for the dryer. Bill is courteous, prompt and friendly. Great service all the way around!