September 12, 2016 Over the Top!…read moreFrom the initial quote visit to installation and follow-up, ABC Roofing was superb in service and quality. John was extremely helpful throughout the entire process; highly professional and knowledgeable. You can't find good customer service like this any more!!

Update on last review. Greg and his team have gone above and beyond to fix any problems associated…read morewith the install of the roof on said home. For their attention and consideration I have to go back to the 5 stars. thank you Greg for taking care of this fubar.

Very responsive and professional. Arrived at the scheduled time, called before arriving to confirm…read more Installed the door in a timely manner, and cleaned up after the job was done. Very satisfied and recommend this business. I had originally sent out several requests for a job and they were the faster to respond. Will save the number for future projects.

I needed a small remodel job for one room and 2 baths, talked to Cransten…read more and thought they should be a good choice, Big mistake. told it should take a week to a week and a half. the job called for taking out built in bookcases and cabinetry in one wall, take out paneling put up drywall, install vanity and new top and sink in bath a, and then new counter top and sink in bath b. Job started, In at 9 and leave at 11, in at 10 leave at 2, no show 2days. At the end of the 10th work day (Uri) and 33 hrs. on job I called super for help (Omar). After the 13th day I gave up on the idea of bath b and I called the main office for help (Bryan & Christina) and asked please come out and just look at the job being done here and tell me if this is the quality of work you represent. Omar finally came out and said I can't believe this and this will have to be redone. They were having trouble scheduling and we had our spring vacation coming up so we gave them the keys to the house and said we will be back on this day it's all yours. Returned home Sunday afternoon at 4 (one week on vaca and 6 weeks after job start) and Troy is loading up his tools. The main room is 90% and at this point I'm happy with that but I walked into the bath and nothing had been done there to finish, the same as (Uri) left it, missing base board molding, unfinished drywall. If you have anything beyond 1 man, one day, patch and repair stay away. Poor supervision, poor follow up.

I've used Cool Breeze at three different houses now. Great customer service and locally owned!…read more Every time I dealt with the owner and had excellent experiences. I needed a mini-split to be installed in the garage shop for woodworking. Booked on Friday and installed on Tuesday. They called Tuesday morning. And had an opening. Did a great job and left the job site. Clean. Price was perfect and $4k lower than Lowe's for the same service.

I'm not sure what happened with the other reviews, but I had a great experience with this company…read more We really needed to replace our hvac system since they were over 20 years old. PLUS who wants to spend summer with no AC? Not I! Melissa who always answered the phone was so kind and helpful. She kept me updated with the whole process. The techs came to our home and explained everything and made sure to get things done with great professionalism. They were also very kind and helpful. The ONLY thing I wish was they had to come back the next day to finish up some work, I wish they sent the same techs over. Only because they already knew exactly what was needed. I know they made notes on our file, but I worked at a HVAC company and we always tried to send the same tech to finish a job, but I also understand the previous techs might've had appointments the next day or ran over on a job. Either way it was great working with them & I will continue to use them for any repair or maintenance!

I do not recommend Fire & Ice Heating and Cooling. While they were prompt and pleasant initially,…read moretheir service turned into a costly and frustrating ordeal. My AC stopped cooling last weekend, and Fire & Ice was the first to respond. They charged two separate diagnostic fees in two days and overcharged for ineffective repairs. Day 1: The tech did some diagnostic work, blamed the blower motor. Day 2: I had the blower motor replaced which I paid a premium to have done --only for the tech to leave without verifying if the unit was cooling (it wasn't). It ran in a red flag state for another day. Day 3: same tech AND the boss spent ages troubleshooting before suggesting a $700 coil cleaning (coil inspection should have been done day 1) --with no guarantee it would fix the issue. They charged me a second diagnostic fee, and after I had the coils cleaned, the AC still didn't work. After 5 days with no AC and no response to my email requesting a refund for the second diagnostic fee and a correct diagnosis be done, I called another company. Their tech found the real issue (a failed compressor) in 15 minutes--something Fire & Ice should have checked immediately. Either they misdiagnosed repeatedly or intentionally padded the bill. I've spent thousands on unnecessary repairs and fees--enough to have replaced the compressor outright. Now I'm stuck with a broken AC and a company that won't even respond. A high price and friendly tech doesn't mean quality service. Get a second opinion before trusting them with your HVAC system.

Where do I even begin?…read more My first interaction with this company was actually pleasant. Promising, even. Spoiler: it did not stay that way. Call #1: My propane logs wouldn't turn off. Ice storm coming. I panicked. Joe showed up that evening, pointed out the knob inside the fireplace (since the remote switch box had likely died), and I happily paid the $125 service fee. No complaints. This visit isn't even part of the real problem. Five days later: I come home to a thermostat reading 57 despite being set to 70. I call Joe again. He shows up the next morning, finds exploded batteries in the thermostat, replaces them, and says it might need replacing eventually. I pay another $125. Still fine. He even signs me up for the semi-annual maintenance plan. Great! Future business! Everyone wins, right?...Right? Two days later: Thermostat drops to 65. I go buy a new one at Lowe's and call Joe back. He installs it, but when we try to register it, we get an error. "Already registered to another owner". Honeywell is closed. Joe removes the new thermostat, reinstalls the old one, tells me to call Honeywell, and I pay yet another $125. Annoying, but whatever. I finally reached Honeywell later in the day and they inform me that registration only matters for app control, the installer could've fully installed it. I could've cleared the previous owner later. "The technician should have known that," they said. Okay. Honest mistake...maybe. Two days later: Joe comes back to finally install the thermostat correctly. It works. I pay another service fee, but this time he gives me a "discount" and only charges me $62.50. This is visit #3 for the same issue, but sure. I pay it, despite being told that he should have known that he could have installed the thermostat initially. I digress... Three days later: My heat is reading 68 while set to 70. Again. Joe comes back. This time, FINALLY, he crawls under the house and discovers the actual problem: a bad wire. The unit is 5 years old and 100% under warranty. He says he'll "only charge me the service call fee," like he's doing me a favor. At this point, I push back. He told me during visit #2 that you only pay one service fee for a single issue until it's diagnosed--then you pay for parts. Well, we're now at FOUR service fees for the same problem, and he never once went under the house until now. I ask him why I should pay anything when it's under warranty--and more importantly, why he didn't check the wiring in the first place? He gets furious. Tells me he'd have charged someone else $300+, and filing a warranty claim is "too much paperwork" for a "simple fix." Then he tells me, and I quote: "never call me again for anything." WOWZA! Gladly. I told him I promise I will never, EVER call Joe at Fire and Ice again. And honestly, unless you enjoy paying 4-5 service fees for someone to repeatedly NOT diagnose the problem, you might want to take my advice. Maybe this is their business model? Hard to say. But I won't be finding out. Oh, and Joe? Remove me from the semi-annual maintenance list. Thanks.

If I could give a minus value I would. They are unethical people. They will take your money, make…read moreexcuses, leave you with a mess, and never complete the work. My parents house was destroyed by them in 2014, they made excuses for years, did not return the money and they never completed the job. Do not trust them or hire them. You will regret it

It's unfortunate that things have escalated to the point that I now must leave a negative review…read more The short: Tim Moss refuses to return a (significant) deposit for work that was never started. The long: We signed with Tim Moss in mid-March to perform a series of projects. A deposit was paid and we were told Crystal would be in contact to schedule the work. 2 weeks pass and I'm the one to reach out to Crystal (all documented in email). Me (March 28th): Hi Crystal, I don't think we discussed scheduling when Tim was here. Do you have a sense of when this work will kick off? Crystal (March 28th): Hi, Jeremiah. I'll speak to Tim about this and get back to you as soon as I can. Thank you. Weeks pass Me (April 18th): Hi Crystal, Are there any parts of the 3 projects we can start on while waiting for the permits? Perhaps the garage? Crystal (April 18th): Hi, Jeremiah. Hope you are doing well. I can check into this. I'll let you know. Thank you. Weeks pass Me (May 17th): Hi Crystal, Can you give me some kind of timeline on when you'll be able to start our projects? Thanks Crystal (May 17th): Hi, Jeremiah. Yes, I believe I can . I will speak with Tim and let you know. We are hoping to start on demo work soon. Thanks, Crystal Between May 17th and Jul 1st, the work still did not have a start date. During that time, I called Crystal multiple times to inquire about the project start. Crystal apologized multiple times for the delays. Each time I connected with Crystal, she spoke about "possibly starting next week." Near the end of June, I called Crystal to discuss some changes in scope to the outdoor project. Tim's son came out the next week to review the changes and update the estimate. The new quote was provided and I asked if we could adjust the contract to only focus on the indoor projects. After 4 months, I needed to get moving on the outdoor projects before the summer was over. No response to my request to change the contract. Additionally, still no start date for the interior projects (the scope of which never changed). Between July 12th and July 31st, no start date. Multiple emails and phone calls - multiple statements of "maybe next week." On July 31st, I emailed Tim officially requesting a cancellation of the contract and a refund of the deposit. No work had been done, no material ordered, nearly 5 months had passed. Tim responded in a way I can only describe as out of touch with reality. He sent a long email claiming I was the cause of the delays, that I denied them access to start the work, and that "every time we come up with a solution for one of your many obstacles, you knock the solution down." What? Like, for real, what? I can't and won't comment on the quality of their work - from their online reputation, it's probably really good (which is why I selected them in the first place!). My warning to anyone planning to do business with Tim Moss - get everything in writing and don't make a down payment until work has actually started. Oh, the cherry on top, they charge $300 to come out and provide an estimate. They say this is credited to the project if you sign with them, but now that the work is cancelled, I'm also out this money. Would not recommend.

On 04/22/2026, I contacted QRC HVAC and Refrigeration to repair a reach-in freezer at my business…read more At the time, I did not disclose that I suspected the issue was the control board because I understood I would still need to pay for a professional diagnosis. I was informed their service charges were a $100 truck fee and $130 per hour with a two-hour minimum. Based on the nature of the repair, I believed a properly trained technician should have been able to diagnose and repair the issue within that timeframe. Google search also supports this. The technician spent approximately two hours diagnosing the freezer and an additional hour sitting in his vehicle smoking, which I was still billed for according to the invoice. At the end of the visit, nothing had been repaired, the freezer was not reassembled properly, and the fan was now making noise that it had not made previously. Before leaving, the technician asked me to sign his tablet simply acknowledging that he had arrived on-site. He stated that the company would contact me later with the diagnosis and repair estimate. On 04/29/2026, I received a call from Tom, who advised me "not to be alarmed" but explained that he had sent an estimate recommending replacement of the freezer instead of repair due to the projected repair cost. I informed him that after my experience with the service visit, I would not be using their company again, especially after being billed for time while the technician sat in his vehicle smoking. Tom stated he would pass my concerns along to the appropriate person. Approximately 20 minutes later, I received a call from Ashley, who assured me I would not be charged for the hour during which the technician was sitting in his vehicle. I also explained my concerns regarding the freezer not being reassembled correctly, the new fan noise, and the excessive replacement quote. The replacement estimate provided by QRC was $4,974 for a freezer that I found available elsewhere for $1,819 with free delivery. This represents a difference of over $3,100 for delivery, setup, and removal of the old unit, which I found unreasonable. Ashley stated she would investigate the matter further and call me back. Approximately 36 minutes later, she informed me that the company would issue a full refund and would send someone back out on Monday to properly reassemble the freezer and determine why the fan was now making noise. However, two employees arrived the following day appearing frustrated that they had been sent out and claiming they did not know why they were there. Their visit did not inspire confidence in the company's professionalism or communication. The reason I am now writing this review is because it has been over three weeks, and I still have not received the refund that was promised by Ashley after she spoke with her supervisor. At this point, I feel it is important to share my experience so that others can make an informed decision before choosing to use this company. Additionally, the repair estimate itself appeared significantly inflated. The repair should reasonably take one to two hours from diagnosis to installation and programming of the replacement control board. Instead, the estimate included seven labor hours, two truck fees, and heavily marked-up parts pricing. The control board was listed at $639 plus a $50 delivery fee, despite the fact that I was able to purchase the same part myself for $54 with free next-day delivery. Their estimate also included a $48 wiring kit, although the replacement board I purchased already included everything necessary for installation. It is important to note that the control board and all wiring connections are clearly labeled by the manufacturer, making installation straightforward for a qualified technician. Had the company honored the refund they promised, I likely would not have felt the need to publicly share this experience. I will be providing supporting photos and documentation so others can review the information themselves and make their own informed decision regarding whether to use this company. If the refund is not received within month of the charge, I intend to dispute the charges through my credit card company. And then will leave additional reviews like this one. Please feel free to share with the company and maybe they can learn from it.

QRC replaced our old, outdated system in only a couple of hours and arranged a payment plan for us…read morethat has made all the difference in our physical comfort and mental peace of mind. Our power bills have been cut by over 65%- a huge blessing as we have saved hundreds of dollars in only a few months even with the new payment and I would recommend them to anyone considering replacing their system! It feels good knowing we are helping support one of our local businesses, too. Overall, this has been an excellent decision for our family.

Highly recommend Pro Roofing and Exteriors! Boyd and Josh were a pleasure to work with and the…read morefinished product on our home was fantastic! I will certainly use them again in the future!

Boyd & Kyle reset our metal roof, primed & painted and pressure washed our log home. They were on…read moretime each day, completed the work quickly and it looks like a new roof. We recommend.

I contracted for foam insulation of my attic. It took about 3 days as the old insulation had to be…read moreextracted and then the foam could be sprayed into the attic. The extraction team was very thorough and cleaned up their workspace. The foam application was handled by one person; I was not present at the time of the application because of the foam's toxicity. All appeared in order when I returned. As with any major home project there were some "incidents" and they were handled promptly and to my satisfaction. When the estimate for the work was prepared, a thorough explanation of all work performed was included. I appreciated that very much. Everyone I dealt with was very professional and considerate.