This driving school is horrible, they take incredibly long to schedule in-car lessons and refuse to offer refunds for wasted time. I'm down $500 for what. read more

Terrible money grab! The online software does not work. Using the correct browser, computer as well as Windows. When you call in they dismiss it and say you are not answering the question correctly, even after attempting every possible combination of responses. Literally worst experience ever. No refunds either. Customer Service is rude. Please pick a different company. read more

The $70 program was glitchy and made me restart multiple times making the program last much longer than the required 4 hours. When I tried to message customer service they were SO RUDE. read more

We actively use online programs for home schooling and college. The Top Driver online program is not a stable program. The program glitches and customer service and tech support are not helpful. They are negligent in taking responsibility for the system failure and offer no compesation. We would not recommend this program. read more

Lessons are fine but bugs are very very common and customer service is terrible

Top Driver is an awful company. My son wasn't able to get his online class completed within the one year because of mental health issues which is impacting his ability to pass his high school classes. I couldn't let him work on his driving when he's failing his classes. I called to get his account re-activated and now they are telling me that I have to pay AGAIN. read more

I wish I saw these reviews before I signed my son up for driving lessons. The cost to attend the program includes a classroom portion, and then 10 hours (5 separate lessons) of in car with an instructor. We are unable to schedule driving lessons online. I have tried to schedule driving through the end of the year, and there aren't any available time slots available. There seems to be some disconnect in what is displayed to individual students, because some of the students in his class can schedule driving online but most of them aren't able to. We have tried to call their toll free number (800-374-8373) several times over the last week, and all we ever get is a recording. I called their central Ohio number (614-865-3573) once, and left a message as well. At this point, we haven't had any luck. read more

Signed my son up for the online classes and it was a nightmare even getting started with login issues and the site not working. Being a teenager, he is not the best at managing time and realized he had ten modules to do and 2 weeks to complete them. But the software is horrendous and will take up to 11 minutes to change slides. I am a software developer and it is coded to take forever. He has had modules that say they will take 60 minutes that automatically log him out after 2 hours and he still isn't done. Often it's a paragraph on a page or a question with 4 choices and once you are finished and click the answer it waits 3-8 minutes before it advances. They have this really stupid rule that you can't do more than four hours in any 24 hour period and it will log you out whether you are done or not and make you have to start over when you are allowed to log back in. He would have been done a week ago but he can't finish any modules before being timed out. Every call to them is met with voicemail and return calls are just spouting policy and no offers of any kind to actually help. I feel like we just flushed the money down the toilet. He won't finish in time through no fault of his own and now we'll have to sign him back up for it and pay full price again when he literally only has the final exam to take. It feels like a ripoff by design. read more

I paid $359 for them to tell me I have to check their website every five seconds for an opening for in cars! I have been checking for two weeks now! This place is a scam!!! I am going to ask for a refun! read more

I had such a terrible experience that I created a Yelp account just so I could write this. I understand that because drivers ed is time based, you need to wait a certain amount of time for each slide. However, this company makes absolutely NO effort to make the classes engaging/interesting. Everything is a drab grey, the website and videos look like they are from 2005, and when I tried to take the final exam, it glitched. Customer service told me it was because their course was not compatible with the macbook, and told me to use another computer. There was no effort the remove the glitch, and while I was able to use another laptop, not everybody has more than one device. Some parts of the lesson require you to watch a video in another tab. However, the bar at the bottom of the page doesn't advance if you click off that tab, and I had to watch it on my phone. There are many interesting and cost-effective companies out there, please look into those. I strongly advise you DO NOT use Top Driver. read more

Good driving instructor, but HORRIBLE CUSTOMER SERVICE!!!!! My daughter had a good instructor, but the customer service of this organization is awful. They rescheduled her classes for later than we originally scheduled them - over 3 weeks later! So that delayed her ability to get her license. Then they have not sent her certificate 3 weeks after she finished the class. And to top it all off the customer service person was EXTREMELY SNOTTY, UNCARING AND RUDE on the phone. Go somewhere else for your driving classes, these people don't deserve your business. I am making it my business to discourage people from using them!!! And I've never done a negative online review for any business previously. I am a consultant and if I did business like they do I wouldn't have any. read more

I went to Top Driver because they were the first to offer online driving classes in Ohio. It seemed like everyone I knew went to Top Driver because it was the most convenient and could pick me up from school. All I needed to do my in car was complete 2 hours of the online driving course. The problem was they never sent me my username and password to use the site! After numerous phone calls and 10+ emails I still don't have my username and password. The women I spoke to on the phone was incredibly short with me and quite rude. Now I have to change my first in car a SECOND time because these people will not do something as simple as sending me an email that I should have gotten in the first place. My family paid way too much money to be having any problems and I highly suggest you avoid the stress and just take your business else where. We are on the verge of demanding a refund and going somewhere else. read more

Do not use Top Driver!! The online course is way overpriced compared to other companies. Only after I payed for the course was I told that there was a 2-3 month wait for in-car driving. When I tried to get a refund because I had not started the course yet they said, "no refund." Poor customer service, poor website, poor excuse for a company. Save yourself the trouble and go elsewhere. read more