Terrible service They never pick up the phone…read more Their website is a mess, not user-friendly Staff was very rude

We tried a couple other local kennels before Sylvan, so we have comparison experience…read more No kennels come close to Sylvan. My dog doesn't have the best manners - but they see him for the big love that he is. They smile as big as he does when they see each other. They remember tiny details about his silly personality quirks. (Usually just seeing him once a year for a few days) They care for all of his needs and bring him so much joy. The first time they even texted details about his day to help us feel more comfortable leaving him at a new place. Every time he comes home from Sylvan, we can tell he misses all the friends he made at the kennel - human and other dog friends. Honestly, we would never consider taking him anywhere else at this point. Pro tip - the grooming and nail trimming service is worth every penny - and such a reasonable cost.

It was years ago that I stopped going to this groomer. I just read that others had the same…read moreexperience, a closed sign at our appointment time and another time when my poor dog had multiple nicks on his skin, on his tummy, from either the razor or scissors. I still feel bad that he suffered that experience.

This was my pup Bernie's second trip into a groomer & the first with Elaine. He was a bit nervous…read moreat first but warmed up to Elaine very quickly! The appointment didn't take long and the shampoo she's using smells great! Bernie was in good spirits when I picked him up, and he's feeling spiffy with his new trim!

After searching for a groomer for over a year and going to some of the top salons in Olympia, Dog…read moretown was recommended to me. My little Cavachon has never looked better! So much time was given to her and she loves it there. Kady listens to my requests and the results are beautiful. The building that she is in needs updating but don't let that deter you. It's one on service. No kennels, perfect!

I have two little dogs, both of which are rescues. They are very timid and afraid of most people…read more They love the staff here. They always take the time to emsure they are comfortable.

Karen groomed my Australian Shepherd today and did an amazing job! We will definitely be…read morereturning. Highly recommend.

Karen said that if it was raining on that particular Sunday (11/5), she would cancel. I called her…read moreat 6:15pm the night before and left a detailed 2 minute message explaining the dog training that our dog already is in and we did not want to confuse our dog with her training and the impending weather problem. She never confirmed our meeting I assumed that she received the message. I recently called (11/22) and Karen proceeded to ream me on the phone for not showing. If I had not cancelled, then why wouldn't she call to confirm. She also yelled and said that I didn't tell her in advance. Our agreement was to decide depending on the weather so again, I even called the day before as I read the inclement weather report. She was hostile and Beltran as well.

I took my Australian Shepherd in yesterday, May 8 upon arrival I was told "this breed of dog…read moredoesn't get a hair cut" I didn't ask for a hair cut. He needed his feet taken care and a sanitary clean up, I had to have someone pick him up so I prepaid for his appointment. I am disappointed with this business. His feet are shabby and I don't believe his nails were touched. The best I can say is he did get a bath and blow out.

From the owner: Shelton, WA only pet store to carry Farm to Table treats, custom beds, grooming for dogs,cats…read more,birds, small animals, reptiles. Able to do some show grooming. Specialty in wire coats. Basic obedience training We train real dogs for real world situations! Fish and reptile supplies and live food. Knowledgeable staff. We’re your best friends, best

Was not the training I was looking for at this time. However it could be later on when our puppy…read moregets basic training.

Karen is an amazing trainer. She is very knowledgeable and deeply cares for each of her clients…read more I wouldn't go anywhere else. Jim and Sharon Baird

Peaceful Paws is a perfect paradise for our dog who has been fortunate to be in the care of owner…read moreLeslie and surrounded by fun, furry friends for the past five years! As first time dog owners, we appreciate Leslie's attention to our dog's health and welfare, the reminders that a rabies or other vaccination is due, and if there are issues that we might want to watch... and because she's interacting with, playing with, and getting to know each dog well, her observations are truly valued. Each time we drop off or pick up our precious little one, we thank our lucky stars for Peaceful Paws and the owners!

Awful rude owner. she is a bully with extreme over the top test and vaccine demands. Facility looks…read moresuper make-shift and dirty. But the paperwork and demands are extremely elaborate. She violated my right to privacy with my vet. Only to find out everything I told her was true. I did everything she asked and then she asked for more. One can only hope she treats the dogs better than their owners but I am not certain. One of her dogs seems very aggressive but she had someone in the yard calming him down to not show his true colors when I was there. I do not think he is safe to be around. I was not allowed to stay and observe for the first time my young pup was to be there. She thinks she is extremely smart because she was once a vet tech... not a vet.. just a vet tech... alas dumb and small minded people think they know it all....and think they have some moral and intellectual superiority. I assure you, none there. Use at your own risk.

What a horrible experience. They had my dog for 5 and a half hours . Claimed that they could not…read moreget her undercoat to dry. So when I picked her up they showed me her tail and said something about a gland. Nothing about the fact that they had cut her tail . Het tail has been oozing all night and day. I was lied to. Nothing like this has ever happened before and my dog has been getting groomed for the last 5 years every month. I do not recommend this place at all!

I visited this store over the weekend, really looking forward to adopting a bird. Before driving an…read morehour, I called ahead to confirm if they had birds for adoption or if it was just a supply store, as I was specifically interested in that. The guy I spoke with said yes, they do have birds for adoption, but didn't clarify much beyond that. I assumed it would be like a Petco-style place where you can meet and adopt birds. When I arrived, I was shocked by how dusty the store was and how poorly maintained the cages looked. The birds' habitats seemed depressing and unsuitable -- definitely not the kind of environment where birds should live. When I asked about adopting a bird, I was told flat out, "THEY ARE NOT FOR ADOPTION." I was confused because didn't I call to ask that? And they said yes? Then I asked, "Neither of them?" He said only two types of birds were actually available for adoption, and those were the same birds you can find at Petco. If I had known this, I wouldn't have driven an hour I was specifically interested in African Grey parrots, which they had but not for adoption and since they are not available at Petco, I thought they would have one there for adoption. We were looking at the birds and we were never told "if you are interested in adopting these are available" which I would've appreciated. I decided to go to Petco after which is 5 min away from my house! and got a jenday conure bird there. Anyway, I ended up buying some sunflower seeds for a bird I already have at home, but he wouldn't eat them, which was weird because those are his favorite. It turned out the bag was expired, which explains why. Overall, this place felt really poorly managed, especially regarding the birds' living conditions. They desperately need better habitats that allow the birds space to stretch their wings and have a more natural, healthy environment. I do not recommend this place.