Ted is a wonderful salesman. He was patient and we appreciated his no pressure salesman approach.read more

TED, HELLO. This is who you want to help you. We had a great…read moreexperience with him. He spent 2 hours with us. He left nothing out. After 30 minutes with him we knew we were leaving with exactly what we came for. And we did. I want to put new mattresses everywhere in my home. Great job Ted. Nothing short of excellence in customer service and price. Thank you.

very happy with experience and service. Brad went above and beyond ! I definitely recommend and…read morewill go back!

My experience with P.C. Richard & Son has been nothing short of horrendous. Unfortunately, this is…read morenot my first terrible experience with the company--it is actually the second worst, surpassed only by my original appliance purchase experience. In 2020, I purchased a refrigerator, wall ovens, cooktop, dishwasher, microwave, and bar refrigerator from P.C. Richard & Son. Within just one year, both the microwave and dishwasher required repairs. Then, in 2025, my refrigerator began experiencing problems and ultimately had to be replaced--but only after five separate service visits. Unfortunately, the replacement refrigerator failed only months later and had to be replaced as well, this time after three additional service visits. Over the past six months, I have spent more time without a functioning refrigerator than with one. The constant repairs, replacements, delays, and complete lack of reliable service have been extremely frustrating and unacceptable. And now, once again, I am dealing with another delivery failure. I was given a 10:00 AM delivery window, and as I sit here at 7:00 PM on a Saturday, I am still waiting. This level of customer service is completely unacceptable. A company should stand behind the products it sells and, at the very least, respect its customers' time. Instead, I have experienced repeated product failures, excessive service visits, missed delivery expectations, and an overall lack of accountability. At this point, I have completely lost confidence in P.C. Richard & Son. I will never purchase another appliance from P.C. Richard & Son, and I strongly recommend that others think twice before doing business with this company. What should have been a straightforward appliance purchase has turned into years of frustration, inconvenience, and wasted time. Absolutely unacceptable.

Muhammed was able to fix our order for us after we didn't get what we thought we had ordered at a…read moreprevious visit. He was personable, funny, and made us feel comfortable. The value of furniture at Bobs is great and we will be back in the future! The only thing that is a bit pricy is the shipping/delivery fees. Aside from that we are very happy with our purchases! Thank you Bibs for a great shopping experience!

I have purchased many pieces in the past from different Bob's Furniture stores. I have always had a…read morereally nice experience and the sales staff are always friendly and helpful and wonderful to work with. I needed a new sofa so I came to this location. The store had been open for about 20 minutes and empty. The salesman helping us was an extreme deterrent. His answers were short and abrasive and he seemed annoyed to be answering anything we asked. He walked away from us, for no apparent reason, several times and we literally had to search the store to find him. What a major disappointment. In addition, as I was looking for my salesman, I passed another salesman and I nodded and said hello. This guy walked by me and turned his head. We were going to place an order but decided that we needed to go to a different Bob's because this isn't the way you treat customers. I hope the management reads this and retrains the staff here.

Me and my wife went to this mattress firm to feel out a mattress that we found online and was…read moreheavily discounted. Ted was there to greet us and help us with our every need! He explained that the mattress we saw online was not in stores and instead showed us the most similar item he had. This item was fantastic but was much pricier, but Ted was able to get a very close price match! We were so happy and very grateful for all the help Ted provided us. Highly recommend the East Meadow Mattress Firm and Ted for all mattress needs.

I highly recommend Mattress Firm in East Meadow. I was assisted by Simone. She was very…read moreknowledgeable and helpful. She is very patient and efficient!

Terrible experience, crappy customer experience. Bought a couch and two delivery guys at the end of…read moretheir shift refuse to attempt to bring in my couch. Contacted both the store and customer service. No answer no response. I'll spend my money elsewhere. Used to like Raymour and Flanigan. Hopefully the "outlet" center is just a crap store and not a reflection of the company as a whole

If you need some good quality living room furniture for some discounted prices, look no further…read more They have a ton of selection to look at, granted it's always changing so if you see something you like you should jump on it. Gary and Steve were a great help in explaining everything to me and made the buying process as simple as could be. They also have a decent amount of bedroom and dining room furniture too. I'd be happy to come back here in a heartbeat if I ever needed something new.

I was super stressed about getting my dads new bed to his assisted living on July 2. I wanted to…read morehave a box spring and frame added to my online order last minute. After hearing the stress in my voice Charles at the Massapequa location helped me and made the delivery put on for July 2 delivery. He called me to let me know it was all set. Such wonderful customer service. Thank You Charles

I'm giving this one star because I called in advance told the sales rep exactly what I was looking…read morefor (a queen size bed frame for a headboard/footboard) he assured me there were several styles. I get there, had to wait 15 minutes, he was with another customer no problem because he had what I needed. Well! I was not happy because he did not have what I wanted and was trying to tell me it would work. I politely told him this is not what I asked for over the phone when you assured me you had a dual end bedframe you've wasted my time and now you want to hard sell me on what I don't need. I will not go back to the massapequa location or any mattress firm again. I didn't need a mattress, 3k for one?! Really! Smh

Had a very good experience at mattress firm in Wantagh ny The salesman Mike was very helpful and…read moremet all my needs I will recommend the store to everybody I know thank you Bart Giacalone

Came here looking for a mattress that wasn't gonna totally break my bank. Was gladly helped by Jess…read morewho took care of me from showing me all the options that would work best not just in price range but for any sleeping preferences I had as well. She answered all my questions and gave me all the information I needed to work with to feel like I was making the right decision for me. Most importantly she didn't try to pressure me into something I wasn't comfortable with! The staff here was very friendly and they have a good amount of showroom options to try, would definitely recommend coming here if you're in the market for a new bed. Parking can be a little tough, so I'd recommend parking on the side streets nearby or the nearby train station lot.

You know how a few years ago some YouTubers made videos about buying Amazon return pallets and…read moreseeing that they could find? This store is that. On Thursdays they're closed for restocking and of Fridays they open and everything is $11 and Saturday it's $10 and so we on, prices decreasing everyday. They have set restock times and with restocks come raffles for some high value items like cordless vacuums or a Nintendo Switch. The bins to peruse are just a hodge podge of odds and ends that may or may not be useful to you. Today I found a weighted heating pad, scale with BMI calculator, and a Belief cosmetics set. Sometimes you get lucky, other times you don't.

great store and fun to look at stuff and is tge people are great and the store and funread more

We visited Mattress Firm about two weeks ago. We met with a man name Jason. He was extremely…read moreknowledgable and helpful. We told him what our budget was and what we were interested in. He escorted us to many affordable mattresses. We decided on purchasing a Nectar mattress. The price was a little more than what a competitor was offering, so Jason met their price. He also gave us a great deal on the second mattress. Delivery was scheduled for the that Friday; however, on Friday, we were told it would not be delivered until the following Wednesday. We were disappointed. Mattress firm did not want a disappointed customer and compensated us for the change in delivery. We were extremely delighted. Two delivery guys arrived on Wednesday. They were friendly and efficient. Our mattresses are comfy cozy. We would definitely recommend them, but honestly, we were sold on the customer service!

I had an excellent experience I was helped by Scott who was extremely knowledgeable and helpful I…read morewould highly recommend him and my experience at Mattress firm carle place!

I just purchased a full size memory foam mattress for my teenage son and my overall experience was…read moregreat from beginning to end ... I was given a very good price for a great quality mattress , my son said he slept great in his new bed and they delivered it set it up and took his old bed out and it was all done in ten minutes.. thank you again :)