TED, HELLO. This is who you want to help you. We had a great…read moreexperience with him. He spent 2 hours with us. He left nothing out. After 30 minutes with him we knew we were leaving with exactly what we came for. And we did. I want to put new mattresses everywhere in my home. Great job Ted. Nothing short of excellence in customer service and price. Thank you.

We purchased a Queen size adjustable bed in November and loved it so much, we bought a King Size in…read moreDecember! Ed Truzolino was our salesman, He made the whole thing effortless in every way. He listened to our needs and wants and made several recommendations. We selected the one we preferred and scheduled convenient delivery (which went flawlessly). Second Mattress and adjustable base, same story. As an aside, we needed a bracket after delivery and stopped in at the store. Ed was off and Sudhir went above and beyond to ensure that we were able to pick up the bracket at no charge in the nearby warehouse. I would definitely recommend to anyone shopping for a mattress, go to the Levittown location and look for Ed or Sudhir. Sadly, two of us in the house had covid over the Christmas holiday. I'm convinced the adjustable beds quickens our recovery! Excellent experience in every way.

This P.C. Richard & Son truly has it all. We came in for a quick browse to check out some…read moreappliances and TVs. The staff was really friendly. We were asked if we needed help several times from different employees. Everything seemed organized and clean with a huge amount of variety. I was especially impressed by the TV section. It's a great place to come to compare several different models. All of their pricing seems to be in line with other big box, stores, and websites like Amazon. Actually, buying here in person seems like a great idea. There's no need to order online when you can come experience everything in person and pay fair prices. Plus, you get the product immediately. P.C. Richard's also felt like a way better experience than Best Buy. Every time I go to Best Buy, I end up waiting for someone to help me for at least 15 minutes. This location was fully staffed, and you could have your pick of employees to help you find what you need.

We have bought several appliances from PC Richard (stove, fridge, dishwasher, washing machine) and…read morenever had a problem with installation until the dryer we recently ordered was delivered earlier this week. The installation crew was sub contracted out and not very experienced. They needed to disconnect the washing machine, which was installed by PC Richard about 2 years ago but failed to shut off the water valve first, and then told my husband that the tubing was old and leaking (which it was not). When they put the washing machine back in place, they couldn't get it back to its original position. When my husband inquired about making sure that a connector was installed on the back of the dryer (to ensure that there was no friction on the wires caused by a vibrating dryer) they had no idea what he was talking about. On top of that, they were not fluent in the English language. I contacted our salesman, who arranged for a team to return to the home, which they did the next morning and they were clearly PC Richard employees (arriving in a PC Richard truck, with PC Richard shirts). It took them less than 5 minutes to install the connector and move the washer back to the correct position. When purchasing appliances from PC Richard that need to be installed, do whatever you can to make sure that PC Richard employees, rather than subcontractors, deliver and install. This review would have been more stars, had it not been for the first installation crew.

Our sales person was excellent! He stayed with us the whole way... from searching to purchase to…read moredelivery!

Oh my Bob what a disaster! Bought a $2700 outdoor furniture set, had it delivered, side tables of…read morecouch were crooked so if you put a beverage on it, it would slide onto the floor. We were told we would get a phone call from repair dept within 5 minutes.....no call. Contacted sales person Sandra who told me she would call me back as soon as she had a chance....no call! Repair dept came and fixed 1 side table, could not fix the other. We were told they would replace with a new sofa, delivery guys came with new part of sofa, not a complete replacement. Delivery guys seemed to have problems putting it together, when done, side table crooked again and the whole couch wobbled, probably because it was assembled wrong.The pattern of the 2 different pieces of the sectional also did not match, they had different patterns . We were contacted by service dept and now were told they were out of stock and would not be getting anymore in.......Contacted sales person Sandra again via text to tell her the entire order was being returned. Now we received a call back more than likely because her commission was going to disappear. She told us she would check this out and get back to us immediately....guess what....no call back. We are now shopping for a new outdoor set, from a more reputable store now doubt. All of this with paying for their so called white glove service.....steer clear of Bobs and salesperson Sandra!

Me and my wife went to this mattress firm to feel out a mattress that we found online and was…read moreheavily discounted. Ted was there to greet us and help us with our every need! He explained that the mattress we saw online was not in stores and instead showed us the most similar item he had. This item was fantastic but was much pricier, but Ted was able to get a very close price match! We were so happy and very grateful for all the help Ted provided us. Highly recommend the East Meadow Mattress Firm and Ted for all mattress needs.

I highly recommend Mattress Firm in East Meadow. I was assisted by Simone. She was very…read moreknowledgeable and helpful. She is very patient and efficient!

Terrible experience, crappy customer experience. Bought a couch and two delivery guys at the end of…read moretheir shift refuse to attempt to bring in my couch. Contacted both the store and customer service. No answer no response. I'll spend my money elsewhere. Used to like Raymour and Flanigan. Hopefully the "outlet" center is just a crap store and not a reflection of the company as a whole

If you need some good quality living room furniture for some discounted prices, look no further…read more They have a ton of selection to look at, granted it's always changing so if you see something you like you should jump on it. Gary and Steve were a great help in explaining everything to me and made the buying process as simple as could be. They also have a decent amount of bedroom and dining room furniture too. I'd be happy to come back here in a heartbeat if I ever needed something new.

I'm giving this one star because I called in advance told the sales rep exactly what I was looking…read morefor (a queen size bed frame for a headboard/footboard) he assured me there were several styles. I get there, had to wait 15 minutes, he was with another customer no problem because he had what I needed. Well! I was not happy because he did not have what I wanted and was trying to tell me it would work. I politely told him this is not what I asked for over the phone when you assured me you had a dual end bedframe you've wasted my time and now you want to hard sell me on what I don't need. I will not go back to the massapequa location or any mattress firm again. I didn't need a mattress, 3k for one?! Really! Smh

From shopping to delivery the whole process was easy. It was the first stop on our shopping trip…read moreand we did not need to go further. We spent about 2 hours of time trying out the beds to make sure it was what we were happy with. Our salesman was not pushy! He just directed us where we needed to be. He basically offered next day delivery but we chose to wait a few days because we are having work done on our house. Unfortunately the truck broke down when they were supposed to deliver last night but they called right away and told us it would come the next day. They made us first stop and the delivery men were kind and efficient. Of course my luck it had to be pouring rain but they had a mat coming into the house and wore booties on their shoes to protect my wood floors! That made me incredibly happy! The guys even put the floor protectors on base of bed. Long story short I'm very happy dealing with them because we all know mattress shopping could be a pain but this was a nice painless process and I would highly recommend!

Came here looking for a mattress that wasn't gonna totally break my bank. Was gladly helped by Jess…read morewho took care of me from showing me all the options that would work best not just in price range but for any sleeping preferences I had as well. She answered all my questions and gave me all the information I needed to work with to feel like I was making the right decision for me. Most importantly she didn't try to pressure me into something I wasn't comfortable with! The staff here was very friendly and they have a good amount of showroom options to try, would definitely recommend coming here if you're in the market for a new bed. Parking can be a little tough, so I'd recommend parking on the side streets nearby or the nearby train station lot.

I am extremely pleased with the mattress I chose. My sales rep Ted Goldspiel was very attentive to…read moreme and helped answer all my questions and concerns. I love my new Mattress and my sleep is much better!

great store and fun to look at stuff and is tge people are great and the store and funread more

You know how a few years ago some YouTubers made videos about buying Amazon return pallets and…read moreseeing that they could find? This store is that. On Thursdays they're closed for restocking and of Fridays they open and everything is $11 and Saturday it's $10 and so we on, prices decreasing everyday. They have set restock times and with restocks come raffles for some high value items like cordless vacuums or a Nintendo Switch. The bins to peruse are just a hodge podge of odds and ends that may or may not be useful to you. Today I found a weighted heating pad, scale with BMI calculator, and a Belief cosmetics set. Sometimes you get lucky, other times you don't.

We visited Mattress Firm about two weeks ago. We met with a man name Jason. He was extremely…read moreknowledgable and helpful. We told him what our budget was and what we were interested in. He escorted us to many affordable mattresses. We decided on purchasing a Nectar mattress. The price was a little more than what a competitor was offering, so Jason met their price. He also gave us a great deal on the second mattress. Delivery was scheduled for the that Friday; however, on Friday, we were told it would not be delivered until the following Wednesday. We were disappointed. Mattress firm did not want a disappointed customer and compensated us for the change in delivery. We were extremely delighted. Two delivery guys arrived on Wednesday. They were friendly and efficient. Our mattresses are comfy cozy. We would definitely recommend them, but honestly, we were sold on the customer service!

I had an excellent experience I was helped by Scott who was extremely knowledgeable and helpful I…read morewould highly recommend him and my experience at Mattress firm carle place!

I just purchased a full size memory foam mattress for my teenage son and my overall experience was…read moregreat from beginning to end ... I was given a very good price for a great quality mattress , my son said he slept great in his new bed and they delivered it set it up and took his old bed out and it was all done in ten minutes.. thank you again :)