These guys are amazing! They helped my fiance and I furnish our entire first home for an extremely…read morereasonable price. Great customer service and extremely professional. They delivered all of our furniture when we needed it and set it all up with no problems whatsoever. Will definitely be using again!

I recently purchased my living room furniture for here and I was beyond pleased. The customer…read moreservice and delivery time was wonderful. The owner was very helpful and patient with my indecisiveness! I look forward to coming back soon to purchase my daughters furniture :)

Bobs always has great service plus the treats for my kids. Good quality furniture at consistent…read morelowest prices

Let me tell y'all about my rollercoaster experience at Bob's Discount Furniture in Freeport, NY…read morebecause, baby, I walked in there READY FOR WAR. I had my armor on (read: my best "I'm not here to play" face) because, after all the customer service drama I've endured with Bob's, they had sent me a check for--wait for it--99 cents. Yes, you read that right. A whole dollar minus a penny. It cost more to cut and mail that check than to just refund me properly. The audacity! So there I am, mentally prepared for a showdown, walking in like, "Let's do this." I was greeted at the door all polite-like, and then they sent me to the back to see the manager. Enter Rebecca, the store manager, and I thought, Here we go.... My style is to lead with a smile, you know, kill 'em with kindness first, just in case that's all it takes. And y'all, let me tell you--Rebecca completely flipped the script. She greeted me warmly, looked up my info in the system like a total pro, and didn't even blink when I handed her the legendary 99-cent check. I was fully expecting an all-day back-and-forth battle, but nope. Rebecca handled everything in seven minutes flat. Seven minutes! I had cleared my entire schedule for this nonsense, and she resolved it so fast I barely had time to get annoyed. Not only did I get my money back, but Rebecca single-handedly restored my faith in Bob's customer service and, honestly, humanity. The whole experience gave me whiplash--in the BEST way possible. Oh, and let me not forget: I've got pieces from Bob's that I bought years ago, and they're still holding strong. The SOLID WOOD furniture (which is what I have)? A+ durability. The customer service? Thanks to Rebecca, it's back on my nice list. So if you're ever at Bob's in Freeport, ask for Rebecca. She's the real MVP, and thanks to her, I'm back to being a loyal Bob's customer. Just please, Bob's--no more 99-cent checks.

I bought a mattress here from Devin three years ago. I don't even know if he works here anymore but…read moreI have purchased two mattresses since then from online retailers and I deeply regret it, even when the mattresses themselves are from well-known brands. Both of those experiences were such nightmares that I wish I went back to Mattress Firm directly. Please learn from my experience - yes, online shopping is great and convenient and may save you money, but the logistics of trying to deal with no actual human contact customer service, going by a name brand and hoping that it'll work for your needs by the description, and bringing in a mattress yourself was not worth the headache. I will absolutely go back to Mattress Firm again in the future. The only thing I don't like about this location is that the parking is tricky, but even that isn't enough to deter me from coming back.

I ordered a box spring from Danny, he had it in stock and ready to delivery next day which was…read moregreat being that the entire world is on backorder. He also beat any price I saw online. I am happy with the service this place provided.

We bought a new dishwasher last week - got a great "President's Day" sale price - I had the…read morepleasure of working with Shake Ishtiaq at the Bellmore PC Richard and Son store, and I cannot speak highly enough of his exceptional service. First of all - let me mention that it was because of recommendations on Facebook's Long Island Business Review page, as well as Merrick/Bellmore Moms and Dads; which made me go to this store and search for him, specifically - so social media makes a difference! From the moment we stepped into the store, Shake greeted us with a warm smile. He took the time to understand our needs and recommended the perfect LG Dishwasher that exceeded our expectations. Shake did not pressure us at all; instead, he patiently answered all of our questions and really educated us on the features and differences among the various models. Additionally, while he was the first person we spoke to when we started comparing models and prices, he encouraged us to go and shop around, and to give him the opportunity to see if he could give us the best price once we had. Not only did Shake provide expert product knowledge, but he also went above and beyond to ensure we received the best deal possible. His professionalism, honesty, and dedication to customer satisfaction truly set him apart. Thanks to Shake, we not only found the ideal appliance but also saved a significant amount of money. I highly recommend Shake Ishtiaq to anyone seeking outstanding service and unbeatable prices.

I purchased a kitchen refrigerator and it was delivered on 11/07/2025 and during removal and…read moreinstallation the delivery team badly damaged my wood flooring. A claim was made, an estimate was given, a release and assignment agreement was signed, and after 9 emails, two store visits, and over six months later I have not received a settlement. I have not heard back from PC Richard since 03/18/26 and no one will return my messages.

Public Service Announcement: FURNITURE GALLERY OF LONG ISLAND, 607 Sunrise Highway, Bellmore, NY…read more I recently purchased a high-end Flexsteel sectional and recliner from MICHAEL ACKER, the owner of FURNITURE GALLERY OF LI located on Sunrise Highway, Bellmore. Upon delivery, I noticed that the sectional did not align at all; the top, bottom, back, and front seams were completely off. Something was clearly wrong. After Mike's unsuccessful attempt to fix the alignment, he sent an outside field technician. Based on the field technician's multiple years' experience, he deemed the sectional a "manufacturer defect" and the furniture was removed from my home within 3 weeks of initial delivery. However, Mike thought it was acceptable to withhold $500 from me, the consumer. He basically charged me a fee for "defective" furniture; something I did not cause and had absolutely no control over. When asked why I am paying anything, Mike said he delivered it, picked it up, and spent time working the issue so I should pay; something he classified as "being fair." Mind you, I took time off from work for delivery and pick up, gave his men a generous cash tip, and spent numerous hours and experienced much aggravation to address the issue. Should I be reimbursed for that? I should also mention that Mike stated that the misalignment was "normal for some sectionals" and there was really "nothing wrong." Seriously? Neither he nor the field technician could repair the problem; and his field technician deemed it "defective" (I have the final report as proof). I reached out to a VP at Flexsteel (the manufacturer) for help. They informed me that the issue was resolved between them and Furniture Gallery of LI via Flexsteel's warranty process, which supports the "manufacturer defect" claim. After learning this, I decided to revisit Mike in his store to try and resolve this and give him another chance to return my money and make things right. Needless to say, we got nowhere. I am sharing some photos and a brief video so you can view and decide for yourself. Unfortunately, it has been a horrible experience with this local merchant. I have no furniture and I am out money for no reason of my own.

Place is great!! Came here from queens because my mom was looking for good quality furniture! Eddie…read morewas our sales person. He was so nice and helpful with the process of purchasing multiple pieces for our new home. Highly recommend this place! Prices are better than your typical "big box stores". You have a person to explain the difference from one brand to other, give you options and take the time to let you decide.