Outstanding quality, courtesy, and professionalism. They had the parts needed in stock, and did…read moretheir work efficiently and well.

They responded quickly, fixed my complicated problem and didn't overcharge. Professional, quick and…read morereasonable!

Wayne helped me out over the phone with a water softener issue and a couple of other plumbing…read moreissues. I didn't ask for free advise, he just gave it to me. I will call them next time we actually need some services!

Super down-to-earth and easy to work with. Prompt and friendly. Have used them twice, thumbs up all…read morethe way!

My son flushed a small remote; it was stuck in the porcelain. We reached out to NRG, and Neil…read moreresponded right away. He spent a lot of time trying to break the remote out, but was not able. He made a special trip to grab us a higher quality toilet and was back and had installed within a couple of hours. He also snaked another toilet that was giving us problems, at no additional charge. Both toilets working great, all for 1/3 of the price the last plumber charged us, just to unclog 1 toilet. I would highly recommend Neil and NRG plumbing for any plumbing needs. Fantastic job. Thanks Neil !!

I have had multiple experiences with Neil and his NRG Plumbing company including today. I can't…read moredetail enough what a solid professional he is. He is very prompt with communications, knows his stuff inside and out, and is a pleasure to work with. I would recommend him for any and all of your plumbing needs. You won't be disappointed it!

We had such a great experience with BP Mechanical. It's a husband-and-wife team that truly runs…read moretheir business the way it should be--honest, communicative, and efficient. They responded to us almost immediately, had a water softener ready within hours, and installed everything the very next day (on a Saturday!). On top of that, they were hundreds of dollars cheaper than the other quotes we received. They made the whole process so easy and stress-free. Highly recommend!

I absolutely recommend! BP Mechanical went above and beyond while installing a new water heater…read more Pat happily addressed several other plumbing & HVAC concerns we had. He always had our best interests in mind and he never tried to needlessly up sell anything. Pat gave us his best assessment of the issues and provided short term vs long term recommendations. The BP team wants to build relationships and repeat business and it shows. Call BP for anything you need, they will do right by you.

Spetz plumber Bill was awesome at work He diagnosed the…read moreproblem quickly and did a thorough job in fixing the leak Did cleanup after the fix and left the place spanking neat He explained the fix and gave a guarantee for a year too Very professional indeed!!

We found ourselves with a very corroded galvanized pipe that was slowly dripping. We contacted…read moreSpetz and had someone come out quickly to assess the issue and provide us with an estimate. We had them come out to fix it the very next day as they had an opening. They did excellent work and we will definitely use their services in the future!

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

He was prompt, efficient and knowledgeable. He also cleaned…read moreup nicely. He also pointed out important issues I need to address

Warning to homeowners--especially first-time buyers. We…read morecontacted Roto-Rooter requesting a plumber to evaluate a ceiling stain. There was no active leak, no standing water, and no emergency--just a stain. Despite this, the situation was presented as urgent and severe, creating pressure to act immediately. Within 10-15 minutes of arrival, we were asked to sign authorization paperwork without a clear explanation of what we were agreeing to or the true necessity of the work. Instead of sending a plumber on day one, a water mitigation team was dispatched immediately, and a plumber did not arrive until three days later. We were under the impression that a plumbing assessment would occur before any invasive work. We later learned that had a plumber evaluated the issue first, the ceiling opening could have been significantly smaller--less than one-quarter of what was cut. Even the professionals who later repaired the ceiling confirmed the demolition was excessive and unnecessary. The billing practices are deeply concerning. After-hours pricing was applied broadly, including to materials, which do not change in cost based on time of day or federal holidays. While labor rates may vary, materials do not. Applying after-hours rates and O&P to materials feels like intentional inflation, not cost-based pricing. Nearly every line item appears maximized, and while we were able to prove a few clear discrepancies (such as drywall square footage), many others remain questionable. It is also hard to ignore how differently services are priced when insurance is involved. As out-of-pocket customers, we lacked the leverage insurers have to challenge inflated charges, and that imbalance appears to have been exploited. Independent professionals have since told us this entire issue--including repair--should have cost under $2,000. Instead, we were led into a far more invasive and expensive process under the false impression that immediate action was required. Any later attempt to reframe correcting improper after-hours pricing on materials as a "goodwill gesture" is misleading. Accurate pricing is not a favor--it's a basic obligation. This experience reflects poorly on Roto-Rooter's practices and their treatment of customers acting in good faith. I would strongly caution others to get independent opinions before proceeding, especially if you are told something is an "emergency" when it clearly is not.

Roto Rooter came today at 12:25. my window of time was 8:00-10:00. i received a phone call at…read more10:00 saying he was on his way. finally showed up 2.5 hours later and i got no explanation or apology. he augured the toilet - was here and left in under 30 minutes, charged $325 and told me if it didn't work, he could come back, remove the toilet for $600. he used no protective cover on the augur, so now my 2 year old toilet is full of scratches. would NEVER use them again.

We ordered a oven range hood, oven range and dishwasher thru Best Buy. This company was the one…read morewho did the delivery and the install. Jordan was the lead installer and had 2 others with him assisting. All I can say is they were prompt, thorough, knowledgable, didn't rush us with the cleaning that needed to be done behind the appliances, and so much more. The 3 of them worked great together and we could hear laughter amongst them while working which was great!!! They checked and rechecked everything multiple times before they left. HIGHLY RECOMMEND!

We bought a dishwasher and installation at Best Buy and they contracted MN Plumbing and Heating…read more After paying the $150 installation fee at the store, the MN Plumbing and Heating team that did the installation demanded that we pay them an additional $150 for 2 parts that were supposedly needed. We felt trapped and a little taken advantage of. Very disappointed that Best Buy would hire such a firm that would treat its customers like this.

Excellent service Very prompt…read moreJob well done Customer service is friendly and helpful

Replaced an old gas water heater that stopped heating. The plumber turned off the gas supply,…read moredrained the tank, and hauled out the failed unit. He set up the new water heater, replaced the worn copper supply lines, and installed a new shutoff valve along with a thermal expansion tank. After reconnecting the gas line and checking for leaks with soapy solution, he lit the pilot and verified the water temperature reached the set level.