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    5.0 (6 reviews)
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    Ciocca Ford

    Ciocca Ford

    (91 reviews)

    I had a great experience here last week. I inquired about a pre-owned Subaru Crosstrek in their…read moreextended inventory and asked to test-drive it. They brought it to the lot later that day, and when I arrived there was a tag with my name on it welcoming me to the dealership. They honored the trade-in value of my old car that had been quoted to me by a different Ciocca location and talked with me to negotiate a price that world work for me. I never felt like they were talking down to me, and they consistently spoke to me (the buyer) and not to my boyfriend instead, as many dealerships do (ladies, you know what I'm talking about). Car buying is always stressful - it's a large purchase- and there's always a script it follows, a song and dance about extended warranties and protection plans. It's unavoidable. But this dealership made the whole process smooth and easy. I really enjoyed working with Matt and Jeremy, and I am now the happy owner of a Subaru. With regards to covid, everyone was masked appropriately and the building was ventilated.

    My husband wanted a truck that would grow with our family--something he could keep long-term,…read morereliable enough to last until the very end. With that in mind, he purchased a used Ford F-150 from Ciocca Ford for $27,000, hoping to leave behind a lease and step into a dependable vehicle. Instead, what he received was nothing short of a nightmare. Within days, the transmission began failing. After a long, frustrating process, the dealership finally replaced it under the limited warranty--but that was only the beginning. He was then offered a trade-in, only to have the dealership suddenly slash the value of the truck to $22,000, leaving him financially upside down. Forced to stick with the truck, he drove it off the lot again--this time with a check engine light staring back at him. Now, barely a month after purchase, he's being told it will cost $3,000 to replace the catalytic converter. This experience has been exhausting and heartbreaking. Instead of providing peace of mind, this dealership sold my husband a lemon and buried him under broken promises and stress. The stress and betrayal we've felt through this process have taken a real emotional toll on both him and our family. At this point, given the misleading deals, repeated mechanical failures, and the sheer lack of integrity shown we are highly suggesting that no one should ever have to go through what my husband has endured with Ciocca Ford. Do not go to Ciocca.

    Star Buick GMC Quakertown

    Star Buick GMC Quakertown

    (45 reviews)

    I purchased a 2025 GMC 3500 HD from Star GMC in December 2024 and they delivered the truck to me…read more The salesman is Aaron Hullock. The delivering agent delivered the truck and I agreed to sign the one copy of the sale documents right then and there. The delivery agent said the dealership would mail me a copy of the executed sale document. Today is 5/28/25. I have repeatedly phoned and text Aaron to ask for a copy of the executed sale documents. I must have called and text him 20 or more times. He said he was working on it. Yesterday, I got the Star GMC finance manager on the phone and he directed Aaron to email the executed sale documents to me and Aaron did so in less than 24 hours. It's gets worse. Aaron, negotiated a free set of Weathertech floormats into my sale deal. He still has not mailed them to me. He reported they are not available for order. I checked Weathertech.com and they are in fact available. Then he reported that floor mats are a safety hazard in my truck so he would not supply me with floor mats.

    So there was a slight misunderstanding when we talked about the financing. First he showed me what…read moremy monthly payments are with the extended warranty and how much I'm financing altogether so I went with the extended warranty. But when I later looked over the paperwork it showed I financed way more than they said because the warranty was added on Which that is very dishonest. Would not recommend at all

    Ciocca Hyundai of Quakertown

    Ciocca Hyundai of Quakertown

    (73 reviews)

    i recently purchased a 2021 hyundia sonata, limited from ciocca hyundia…read more starting with klyee levine (internet consultant) my experience was great. my sales consultant (matt dymit) was very professional and receptive to my "negotiations" !! car buying isn't always the most pleasant experience, however my experience with ciocca was thou. love the car. ps: this is my 3rd sonata. i just love that car !!!!!

    DO NOT BUY A VEHICLE FROM THIS DEALERSHIP, wish I had read reviews prior to purchase. I leave this…read morereview as a strong caution to what I felt was an incredible level of deception, delay and denial. I purchased a Jeep Gladiator with less than 18k miles on it and within 74 hours of purchase and less than 50 miles of driving, I experienced the Jeep DEATH WOBBLE. If you have not heard of this google and watch a video, it's called the DEATH WOBBLE for good reason (no exaggeration). I emailed the salesperson and received a reply from the manager Dan. The FIRST email reply from Dan should have been an indication of how little he seemingly cares about the customers. The reply email felt very deceptive, telling me that Jeeps have a stiff suspension and it could be his word "normal". I felt this was an attempt to deceive me so that I would go away. When I replied that I have owned Jeeps, was concerned that he would make such a bold assessment without being in the Jeep when it happened, and that it absolutely was not "normal", his reply was that he also owned Jeeps and admitted that this can happen. So, you know this is possible, yet your first email is to tell me its "normal"? If a vehicle you just sold has such a safety issue and your FIRST response is that it is "normal" that is a huge red flag for me regarding how this dealership may be run and it should be for you too. DO NOT BUY A CAR FROM Ciocca Hyundai in Lansdale. I'll spare all the remaining details of the multiple emails exchanged over many weeks, yet I will summarize: Multiple emails to Dan were ignored with no response (delay), requiring additional follow up emails from me. When I did get replies, ZERO acceptance of any responsibility, Dan just cut and paste empathetic word salads where he would say he "wants to make it right" but never committing to saying yes to covering the cost (deny). I even asked for a very direct yes/no answer on covering the cost, and he would not reply yes or no, more word salad of "let's see"....what's wrong....what Jeep says (delay). If you "want to make it right", commit to covering the repairs! He expected me to drive an unsafe vehicle to a partner dealership in Flemington, NJ which was over an hour away. No offer of getting it there, no offer of setting the appointment, nothing. It was all on me the customer to make the effort. My last email to Dan simply asked that the Flemington location review 9-11 key things in the suspension that can cause the DEATH WOBBLE and give me a written report these things were physically inspected along with the specifications. Not an unrealistic request, particularly with the unsafe nature of a Jeep DEATH WOBBLE. That email has gone without a reply (deny/delay) If you are reading this, please take caution. I experienced a very serious safety issue within 3 days of a vehicle purchase, and I felt the manager Dan was completely deceptive, evasive and unwilling to accept responsibility. The vehicle did not meet the minimum merchantability requirements yet zero accountability. DON'T BUY A CAR HERE....

    Top Auto Center - car_dealers - Updated October 2026

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