Desperately needed a chain lock and accidentally went there during their closing hours and they…read morestill welcomed me in. Friendly staff and excellent customer service, would definitely recommend.

Friendly staff who can always help you find what you're looking for. I've purchased everything from…read moredish soap to interior paint to a measuring tape. If you live nearby or find yourself at the Gates Ave JZ train stop in here for helpful staff and any hardware needs.

The most kind, helpful, generous, accommodating people! I went into to purchase a very specific…read morescrew and thought that I had found them. The gentleman told me to try it out and if it doesn't fit to come back and he would cut them down for me. Unfortunately they didn't work but when I went back here, without a second thought, he grab the screws and cut them down to what I needed. On top of that he refunded my money. I will always go back to them first!

Local hardware store for your basic needs. While it might be lacking in specialty items and a large…read moreinventory it overcomes that in hospitality and service. I rather shop here for my basic needs than at your gigantic chain store and support your neighbors. This takes family owned to new levels.

Best experience ever. I came in so stressed and needed help and nathan was so nice and took the…read moretime to find a solution for the problem i was having. such a great neighborhood spot im so appreciative

One of the best hardware stores anywhere. The neighborhood runs on this place. Fully stocked and…read moreincredibly knowledgeable, friendly customer service from Nat himself. Nat has advised me on a ton of home projects and I've never walked away without the item I needed. Great prices, too. Highly recommended.

My review is based on my experience. I was looking for a specific type and size of nursing pot. I…read morefound it one ACE website and it is in a stock at this location. I drove there in the morning and arrived at this store on the time that they supposed to open but they were late. Then I asked about the stuff I want, and they show me. I grabbed it and paid then left the store. The price for the pot is a bit higher than regular pot but I just need small amount for my project so I'm ok.

I was just in here to purchase some soap. (3PM - Nov 13)…read more Stood in line, and the person in front of me was returning a fly zapper. The customer placed their card by the reader, to receive the refund (as is usual for most places) but the guy behind the counter smacked his hand away and told him that he said not to put his card there. I could tell it took the customer aback. As soon as the customer left, the man behind the counter called him a "stupid animal." I confronted him, asking him why he feels it's alright to put his hands on someone, and his justification is that he told the customer to not put his card by the reader. He then said that he should've punched him instead. I asked him again, why he thought it was okay to put his hands on someone, and he repeated the same thing, but this time included that he should punch ME in the head. Absolutely ridiculous behavior. I won't be returning here, and I suggest you don't either. Man behind the counter was an old short guy with a beat up newsboy cap, chains and a big silver cross around his neck. Stay away from him if you aren't white.

Great neighborhood hardware store. Fair prices and kind and helpful staff…read more Thanks, guys!

Had everything I required fir for hardware needs and more than expected. It's a densely packed…read morestore with everything you need to fix it all.

i walked in for a key copy and left with a new key within literally 45 seconds. highly recommendread more

They had the item I was looking for. Friendly staff…read more Excellent service went above and beyond to assist me with finding what I needed. Thank you to the amazing staff. Reasonable prices

Walked into Prosperity Hardware, walked out five minutes later with a new set of keys! Friendly,…read morehelpful, and fairly priced local hardware store with all the odds and ends you might need when something goes wrong and you need a quick fix.

Quick, attentive, helpful service. The dude there walked me through a solution and gathered all the…read morematerials I needed to fix a problem without breaking the bank. Thanks, dude.

I needed to replace an "old lock" for my apartment door that was discontinued. After being advised…read moremany times that I needed to replace my door, I remembered that Krown had reopened. When I went there they measured the lock and ordered it. Then offered to install it when it was received!!!!! EXCELLENT SERVICE I'm so glad they're back with courtesy and respect!!!

I really like this neighborhood hardware store. If I'm in a pinch and really need something they…read moreusually have it. Also if my handyman needs something he's had success here as well. Also they're really nice and helpful. Highly recommend checking them out.

Sure, a nice local alternative to Home Depot. The selection is good and prices are reasonable. But…read morethe staff! They seem to be completely uninterested in understanding what stock they have or helping you. Was in today and was told repeatedly that they didn't have what I wanted, which I found minutes later on a shelf. Huh? Also (most importantly), staff aren't consistently wearing masks. When asked why not, they didn't answer. No thanks.

They always have what I need and know exactly where in the store I can find it. Nice alternative to…read morethe super crowded Home Depot a few blocks away.

My friend gave me ZZ plant to take care of when she is away so that made me into house plant right…read morenow. I ended up got 2 ZZ plants from Crest True Value Hardware. One was Raven ZZ plant and the other was Zenzi ZZ plant. Both of them are rare and unique. I got them since Valentine's day and they still alive, I'm so happy. I also got a beautiful plant pot from them. I just love love love shopping here. Everyone is friendly, welcoming and working with care and passion.

Before the shut the doors forever I wanted to write how important Crest was to Williamsburg. In 62…read moreyears, they have served the community faithfully. They have evolved and branched out as that community began to change over the years. They had everything you needed, and if they didn't, they would point you to where you could find it. The staff was always friendly, always kind, always helpful. Joe and Liza are two wonderful humans who kept their fingers on the pulse of today with an eye on tomorrow. Crest is a Williamsburg institution that will be sorely missed.