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    Tooland Inc

    3.4 (45 reviews)
    ModerateHardware Stores
    Closed 7:30 am - 6:00 pm

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    Good selection lots and lots of isles a little more expensive than amazon but very convenient

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    Ask the Community - Tooland Inc

    Review Highlights - Tooland Inc

    Jessy had several of them in stock and had it delivered to my house in San Jose for free.

    Mentioned in 7 reviews

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    Hassett Ace Hardware

    Hassett Ace Hardware

    4.2
    (185 reviews)
    6.3 mi
    $$

    Although this store is considerably smaller than a typical Home Depot, it somehow feels more…read morecomplete. The space is manageable, the selection appears thoughtfully organized, and the overall experience is far less overwhelming than walking through a massive warehouse. For a neighborhood hardware store, it offers an impressive sense of practicality and convenience. What truly distinguished my visit, however, was the customer service. A young associate helped me search for the specific screws I needed and showed genuine patience throughout the process. Rather than simply pointing me toward an aisle, he took the time to assist me directly and made every reasonable effort to locate the correct item. His willingness to help turned what could have been a frustrating search into a pleasant and productive visit. That combination of attentive service, a well-considered selection, and an easy-to-navigate environment makes this store especially valuable. Bigger does not always mean better, and this is an excellent example of a smaller business delivering a more personal and satisfying shopping experience. It has definitely earned its place as my go-to hardware store in San Mateo.

    Walked in to get keys made, and pick up a few items for the house. Three workers were standing, and…read morelaughing with each other, at the register in the center of the store. I walked to the key counter, and stood behind a man that had been waiting for someone to help him. I asked him how long he'd been waiting, and he said it had been ~5 min since he asked for help. I walked back to the center cashier, who said there was now no one on the floor to help as everyone was on lunch break. I asked for the manager, and he said he was on a break. There were now three people waiting to get keys copied, and no staff to help. After waiting a few more minutes, I walked back to the center of the store and spoke loud enough so that the manager could hear in the back. The message? That customers needed help at the key counter. Finally, a staff person came to the counter, clearly annoyed, and said they were having problems with their staff-to-staff communication device. Unlikely. What they were having a problem with, was a clear misunderstanding of what customer service means. Talk about a failure to train employees. Never coming back, nor recommending this business to my friends or family. There are better businesses nearby, ones that actually understand the importance of customer service ... and they're just a short drive away.

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    Laser engraving for YETI
    Laser engraving for YETI
    The gloves I ended up getting
    The gloves I ended up getting
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    Ace Handyman Services Hassett

    Ace Handyman Services Hassett

    4.4
    (124 reviews)
    3.2 mi
    $$

    I love a good hardware store…read more As an interior designer, I often need a part, a bolt, a light bulb, or paint sample on the fly... and I love being able to zip in and get what I need from this incredible store with a highly competent staff. And.. they are nice! Can't beat this combination. #KHBdesigns

    Hate to say it because I love Ace in general but I won't be back to this store. The last three…read moretimes I have been since the remodel, the items I wanted were significantly more expensive then elsewhere and or they just did not have them at all. For example a 6 pack of Terry Cloth towels at $9.99 vs a Pack of 48 of the same towels at home depot for $7 more. The same fixture at Orchard at 30% less. Then I went to get a basic dolly - nothing. But what is far more frustrating is using them as a job stop when they don't even supply the tools to install the products they sell. For example, today I wanted to replace my faucet, they have several models but they don't sell the faucet installation tool that only cost $20 and takes up almost no space. On what planet does that makes sense? They got 15 kinds of pipe wrenchs and even specialized tools for installing garbage disposals but they don't carry a basic EZ change faucet wrench? Why would I buy something that cost $100 just to have to drive to a whole different store ten miles away to get the tool I need to install it. When I go to a hardware store I expect them to have the hardware for the items they sell, vs wasting my time. I am just done assuming this store has what I need to get jobs done. My local ACE store does, so that one is still my go to place.

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    Grilling, grills, Traeger, Big Green Egg, Weber, STIHL, barbecues
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    Hardware, plumbing supplies, valves, copper fittings, sprinklers, drip line, sprinkler system supplies

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    The Home Depot

    The Home Depot

    2.4
    (402 reviews)
    0.3 mi
    $$

    I went to Home Depot on a Thursday night around 6:45. Alex in the paint section was solo and busy…read morewith several guests but when each guest asked for help he was very friendly and polite, as well as helpful. His attitude was amazing. He is a great example of excellent customer service. He was very knowledgeable and dealing with him made my night. I wish more employees at Home Depot were as great as Alex.

    Best Home Depot on the Pennisula. I usually drop by when the store first opens and almost always,…read moregreeted in person, "good morning!" This is the only Home Depot that employees greet their customers that I've been too. I usually go to the garden center as they have a larger variety of plants in comparison to East Bay. Plants selection is huge and are well taken care of. I find more tropical fruit plants here compared to where I live. Employees are eager to assist. I only had one horrible experience for a plant return with a female Hispanic associate with red hair questioning me. She pulled the citrus tree out of the soil and accused me that this isn't a tree. Given that the tree had died and shriveled up, I return what I had purchased under their 1 yr plant guarantee. She called a manager and no one showed up and was having a fit. She reluctantly processed my return but in the future, I won't try to save a tree and return it immediately once it goes bad because of her interrogation. I used to purchase a lot of fruit trees but it is no longer a hassle free transaction, purchases have been more restricted.

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    The Home Depot
    The Home Depot
    Home Depot Kids Workshops are every first Saturday of the month 9am-12pm and free to attend. January is building delivery trucks.

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    Home Depot Kids Workshops are every first Saturday of the month 9am-12pm and free to attend. January is building delivery trucks.
    Bayside Building Materials

    Bayside Building Materials

    3.9
    (37 reviews)
    4.4 mi
    $$
    Established in 2008
    Free estimates

    If you want to have a delivery that's an hour late with no notice dumped on the sidewalk so it's…read moreunusable for everyone call these guys! They'll be rude and unaccountable:)

    If you have no other reason to go- this *feels* like a hardware store. I know when I say this I am…read morespeaking to a very specific subset of people. However, when I was a kid, my dad would take me with him to the hardware store, and I would get a lollypop while he and whomever from behind the counter would wander around looking for an eyebolt or the right shade of caulk. Giulio- who I assume is the owner, is easily 10 years older than my mom, who lives in the assisted living up the street. My mom can't be bothered to go to the chair yoga we're paying for, but Giulio went to work. He's not totally mobile, but he knows his s#!t. Whenever I come in, he or whoever else is behind the counter is happy to chat through my issue and suggest something. It's not a Home Depot- so they may not have what you're looking for every time- but they have a lot of things, and it makes me happy to know my money is staying local. Also, side story: One day during the summer, it's like 90, and I am behind a contractor who's getting a bunch of stuff - lumber, rocks...I don't know- but he's paying for it, and he grabs some water bottles for him and his crew and puts them on the counter. Giulio totals him up and says a number; the guy says, "Oh, don't forget these waters". Giulio says, "The town where I come from in Italy has the best water in the world, and it flows right off the mountain. If my father knew I was charging people for water, he'd come back from the dead and strike me down. Those are free." C'mon. How can you not go here first?

    Photos
    Bayside Building Materials
    Unhinged Bayside Building Driver attacking mom and young female new driver on Hillsdale Exit.
    Unhinged Bayside Building Driver attacking mom and young female new driver on Hillsdale Exit.
    Bayside Building Materials

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    Tooland Inc - hardware - Updated August 2026

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