The car I bought a couple of months ago needed its first WoF under my ownership last week, and…read moreafter hearing good things, I booked it in at Auto Services on Thursday morning. They're a little hard to find, down tiny Eden Street in Newmarket, next to the Carbon Garage. My first (niggling) complaint is that when my car had issues they needed to inform me of, they didn't phone me, they texted me. I didn't hear it, and so my car was sat there for a couple of hours longer than it needed to. It failed the WoF, unfortunately, due to rust and a couple of mechanical things. After getting the rust seen to, we brought it back late Friday afternoon, and it was ready to go Saturday morning. I was very impressed with the turnaround time, as I know they had to order parts to get it done. The cost was maybe a little expensive - as it was my first WoF in NZ, I have nothing to compare it to, but Newmarket tends to be more expensive than other areas in my experience. The WoF itself was $48, the repairs a couple of hundred on top of that. I'll definitely take it back there for future WoFs, because it's within walking distance of my home, and everyone working there that I dealt with was very friendly and helpful, happy to show us the rust, explain the mechanical problems, give us price quotes on what needed to be done and get it done when we needed it.

Under new ownership and what a dream team, mechanic Dan and his partner (who's in on Saturday) have…read morewhat it takes to bring this business back to the thriving local automotive mechanic workshop it was a few years back. Dan's got loads of mechanic experience and I definitely felt my car was in great hands when I dropped it in for a service. Dan gave me a thorough breakdown of what I could expect price wise and was definitely fair. They do everything from WOFs to full servicing, I'm spreading the word in my patch.

RIPPED OFF!!!!! I…read morepurchased a car from Terry recently which was a complete lemon.he promised there was nothing wrong with it but when I took it for a new WOF they told me its a write off and the floor / side pillar is completely rusted out and someone has taken time to hide it. Should have failed its last 2 warrents but when he looked up on the system who had issued them it was blank. Someone had purposely faked the warrent then hidden their identity.. When I asked Terry about it he made up some story about selling it for a friend. Couldn't give me the friends name or number though.

I went into Tyrecorp needing 3 tyres for my Rav 4. Was given expert direction and ended up with 4…read morebrand new tyres at a reasonable price. They gave me a balance and promised a free rotate of tyres in 6 months time. They knew I was on a budget and dos what they could to solve my problems with quality tyres. Good guys who keep it real!

EXCELLENT- good company to deal with. I can totally recommend them…read more Friendly, Effecient, honest and very helpful C.L.

We have been getting our car serviced and repaired at Sparg's for years and generally been…read moresatisfied with their work. However on our most recent repair, Sparg's installed an incorrect part and this became apparent later. Sparg's rectified this problem but charged us a substantially higher amount for the re-do work and additional labour not taking into account that we had paid for the initial 'incorrect' work and that it was their mistake. When this was questioned, Chris was extremely rude and aggressive and even refused to discuss the matter or explain their charges to us. We made independent enquiries about the cost of the part and Sparg's had marked up their price by over 50% from cost price! Additionally, when our car was on their premises for weeks awaiting repair, an external part of the car was broken. Sparg's refused to accept responsibility of the broken part despite it being on their premises and under their care. We have had very poor service from Sparg's and of course will not be returning to them. If you choose to go to Sparg's, we recommend that you question their prices as they clearly mark up their prices excessively which is a breach of the Consumers' Guarantees Act. Additionally, the manner in which Sparg's dealt with our complaint was appalling! Customers have a right to know what has been done to their car. Additionally we suggest that you check your invoices carefully. We have discovered several mistakes looking back and been overcharged, but Sparg's has refused to refund our money. A good mechanic is hard to find and Sparg's is certainly not one of them. We strongly suggest that you look elsewhere to find a mechanic to carry out reliable and fair priced work with respectful customer service.

I have taken my car to George's Automotive a couple of times now and they always seem to do a great…read morejob. Although located out of the way from the CBD they are a slightly more affordable mechanic. It's worth the drive. They offer $30 WOF services and specialise in vehicle servicing, tyres, upholstery, electrical repairs, rust repairs, brake and clutch repairs, and suspension. Although the premise looks a little run down, don't let that put you off. After servicing your vehicle they give the exterior a spray down, giving it back looking nice and shiny and new. But like going to any mechanic, make sure you call them up and get a quote before booking in. They do not have a website, but here are some details from the yellow pages www.yellow.co.nz/y/georges-automotive

Ange and the Midas Onehunga crew always there and nothing is too hard, not just friendly and honest…read morestand behind solutions and repairs. Going the extra mile, helping out with all circumstances. Professional advice and no hidden extras, thanks for the shine on my tyres and smile. WOF passed and this place is where we come for all our vehicles services. Thanks.

Absolute scam, went in for a WOF. They didn't contact me at all to let me know before carrying out…read morework on my vehicle. When to pick my car up and was handed a $250 invoice. $100 bucks labour for changing wipers and a bulb and $25 consumables for "grease on a split pin and EFTPOS fee". highly recommend going elsewhere.

Grattan Collision Repairs have fortunately not had to deal with my car for a couple of years now…read more(touch wood), but when they did, it was a few times in short space of time. After needing a bumper repair and then a whole new bonnet within a few months, I appreciated the speed at which both were completed, as I desperately required my car for uni. There was great effort made to source the cheapest parts, and being a student this greatly helped. I was fortunate to be informed throughout the processes and my car looks as good as new. $4000 ono for anyone interested.

Grattan Collision Repairs overwhelmingly impressed me when they repaired my car. Louis the Office…read moreManager is pleasant, professional, honest and does exactly what he has quoted to do. The extra-mile service, the finish on the car, and the price all were exceptional Thank you Team- I thoroughly recommend you!! It was a pleasure to deal with you. Jude Crichton Joie de Vivre Florists

Being a 'single white female' I feel like I am always getting jazzed by mechanics as I don't know…read morethe language they speak in. Ponsonby Automotive has renewed my faith that they aren't all out to get more $ than needed. Not only do they offer the most friendly service and advice they are super comprehensive and follow up with you so quickly I was astounded. This is the third time I have been there in two months (my fault not theirs that I had to keep going back) so was no one off. Simply call to book in for a WOF or whatever your heart requires, drop it in pre work and expect a phone call back within a couple of hours with what is wrong a how much it will cost. That cost doesn't change either!!! Unlike some of its competitors. I had my car finished and back within a day every time. I have had an ongoing problem with my key that has already cost me $400 to order a new one from Japan. The place sorting it for me then told me it will cost another $400 to get it hooked up to the cars computer (who knew cars had computers?) This had nothing to do with Ponsonby Automotive but I told them my concerns and they found me a much cheaper solution despite the fact they don't get any $ for it. Onya Grant! You run a smart operation mate. I have found a mechanic for life even though I have moved out of the neighbourhood

I went to Ponsonby Automotive as my 2015 VW Cross Polo was leaking coolant. Turned out that the…read morepump needing replacing. They called me and said that it would cost $1800 to replace and up to 4 hours work. The guy went on about what a complicated job it was. Not knowing any better, I foolishly trusted him and said to go ahead. After discussing with my husband, we got another price from Giltraps (sometimes the more expensive option!) and they advised it would be $600-$700 for the genuine pump part plus 2 hours labour - and yes, they did ask the rego to confirm the vehicle type. So my husband went to collect my car from Ponsonby Auto and questioned their price. The guy then showed him a completely different vehicle in which the pump was located deep under the engine and made out that that was the same situation with my car. Complete lie, as the pump is waaay more visible and accessible in my car. Then, because we now knew the pump price, he charged for 8 hours labour!!! Obviously had to work backwards from $1800 and add phantom hours to try and hide the fact he was totally ripping me off! We were accepting that they would add a bit of a margin on the part but how do they justify 8 hours labour? I will NEVER use this company again.