We have used another granite company before and this install today was far superior. They made sure…read moreas they worked that it was as we expected and used the best equipment to insure we had no damage or breakage. Very positive experience.

Very disappointed in the communication and their staff. Our builder use them for our kitchen then…read morewe wanted to add on a laundry countertop we wanted to use the same company. The salesman told use he'd have a quote within two weeks. A month later we had to email him asking for the quote. It took another two weeks (6 weeks later) we received the quote. After we received the quote we called to agree and make payment. No one ever answered the phone after multiple tries. So, when drove down there where there were several staff just sitting around. They can sit but not answer the phones. They let us know the install date. The day after the install we call every extension and leave a message with the owner no call back to confirm the install for the next day. My husband takes the whole day off work for them to come. I call at 9:30 to be told that no one was coming not until the next week. I was given the excuse they have been behind, which I stated I understand but a phone call would have been nice. Once this is installed we will never use them again. Buyers be beware. Not great customer service at all.

Although Direct Source and their employees seem good, and I originally wanted to give them a 5 star…read morereview for their employees, as a reseller, they are only as good as the cabinet lines that they carry. We purchased Dura Supreme cabinets from them. This has caused us a major hardship. If they were to remove Dura Supreme from their line up of carried lines, I would give them a better rating. We spent months designing the perfect kitchen, and we were very excited. When the cabinets arrived, they were full of defects and the completely wrong color. It was clear Dura had used wood from the scrap pile (heartwood which does not take stain evenly), and that no human had actually looked at the cabinets as they were totally mismatched, the wrong sizes, wrong configuration, full of nail marks and burn marks. We spent around $15K and it made me physically sick to see the cabinets once they came in. After a few days of back and forth, Direct Source agreed to give us a full refund. That was good on Direct Source, they did seem to take responsibility and be ethical even though it was Dura Supreme's fault. However, now we've been without an upstairs kitchen for four months since we had to find someone else to build our upstairs kitchen in this market - luckily we knew someone, but still, it has been 4 months. We were also planning on using this property as a vacation rental, and we've lost the ability to do that for this time, and with our direct lake front access and busy tourist season, this is probably around $12K loss for the month of June alone. The thing that really gets to me is the hassle of having to redesign the kitchen with another vendor, the wait, and the fact that now we won't be able to do things like return our other expensive kitchen fixtures if they don't work out with the new design because it's beyond the return period. So while I would say you might have an OK experience with the Direct Source staff, Direct Source can only be as good as it's cabinet lines, and as long as they continue to use the Dura Supreme cabinet line, they are putting customers at major financial risk. I have read the BBB reviews for Dura and apparently our $15k cabinet project was really just minor -- there are people who ordered $100k cabinets from Dura and had the same problems, only weren't able to get a full refund. So while I appreciate the way Direct Source handled it, Dura Supreme is not a company you should ever do business with and we ended up doing business with Dura through Direct Source. The Dura rep in the Flathead area was simply offensive, trying to convince us that the cabinets delivered were the same as what we ordered (see picture) and it was totally gaslighting. So beware - Dura Supreme, the line they carry - is using piles of scrapwood for cabinets and shipping things full of defects. Dura's advertising is false and if you have a problem, they will blame it on "natural variation". Even if Direct refunds you themselves, good luck finding someone else to do cabinets in this market, we were lucky to already have someone in waiting and have a downstairs appartment kitchen to use. You might not be so lucky. So Direct Source, you are may be an ok business, but you simply must end your relationship with one of your main cabinet lines Dura Supreme to protect your customers and you reputation. Homeowners, if you want to do business with Direct Source still, you might be ok, but please under no circumstances should you use Dura Supreme.

Buyer beware the Kalispell location. Multiple measuring mistakes were made during the design…read moreprocess, forcing us to reconfigure the kitchen island. The installer was a surly fellow, did hasty work, and ended up walking off the job because he did not like being called on it. Our contractor ended up finishing for him. If I had to do it again I would use Home Deport or Lowes.

The guys at Montana Stone Fabrication did a fantastic job with the quartzite and Cambria quartz for…read moreour new home build in Many Lakes East. They were professional, friendly and provided great service. Highly recommend this firm for their quality work and fair prices.

Don't use this company. Horrible from the start! Over priced, bad job, terrible mess in our house…read more This is a updated review since now the granite is separating. Look elsewhere or you will be disappointed.

What a pleasure it was to have Burrows Cabinetry transform our laundry room into a showpiece of…read morechic efficiency!! Every part of the process was carefully and thoughtfully handled by Dan and Mike and their team. We are so excited about our additional storage! The room is now a picture of functionality!! We especially appreciated the careful installation of our cabinets. It all coalesced into a dream laundry room!!! We definitely recommend this company to anyone in the market for cabinets!!

Ryan did an amazing job with my cabinets. I had tried to sketch out what I wanted and he could read…read moremy craziness and build my dream kitchen!

From the owner: Cherry Creek Cabinets & Countertops in Thompson Falls provides quality, custom cabinetry and…read morecountertops at affordable prices. We serve all of Thompson Falls, Plains and Trout Creek.

I needed carpet and padding installed in 3 bedrooms and laminate flooring installed in the…read morelivingroom bathroom and hall. Mary was a very personable delightful person to work with. I really felt that she listened to my needs and was able to execute a flawless job on our flooring remodel! Her estimate was very competitive and was very accurate when the job completed. That was very important for me that we could accomplish what I wanted, with the budget that I had to work with. The job turned out absolutely stunning when it was complete. I just could not be happier!! And I would highly recommend her. I will be having her do more work for us to come and will not hesitate to contact her because I KNOW that my needs and wants are important to her and the quality craftsmanship is top notch!! Thanks a million Mary!

From the owner: As a proudly woman-owned and operated business with over 20 years of experience, we bring unmatched…read morededication and expertise to every project we undertake. Our founder’s hands-on leadership and passion for excellence set the standard for our team, ensuring meticulous workmanship and exceptional results. Customer satisfaction is at the heart of everything we do. We work closely with each client, listening to their needs and exceeding their expectations, every step of the way. Our long-standing reputation is built on honesty, reliability, and a true commitment to quality. When you choose us, you’re partnering with a business that values strong relationships, high standards, and your complete satisfaction.