Busy busy busy. Show up early and get in line. There is some parking in back. The owner tries to…read morekeep the cost down but labor can get up there. But the mechanics need to be paid. The work they've done has been great. No return issues. The AC is almost too cold in my 14 yo Subaru.

BEST automotive service I've experienced anywhere! I had to wait in line with about 12 other people…read morewho had queued up 45 minutes before this shop opened on a Friday morning, but totally worth it to score a spot! They fixed my air conditioner for less than $200 and that was huge for me as I get very feisty and head-achey with having to drive anywhere in hot Chicago summer weather and I was so relieved to get it fixed quickly and at such a great price. Thank you!!!

Wonderful! Kindly removed my dragging muffler for free and was completely honest about total cost…read moreof repairs - even suggested another shop that would be able to do a temporary patch-up more cheaply.

Quality service. Experienced mechanics. Long tenure of return customers for over 50 yearsread more

Fantastic experience at Bump City in getting my car repaired. High quality work with excellent…read moreservice. Steve was particularly helpful getting a quote, dealing with insurance and communicating with us. They repaired the vehicle and then cleaned the car inside and out---making it look brand new.

Quality work. Great customer service. Convenient location. Highly recommended. A++++++++read more

I won't go anywhere else. Having a trusted mechanic is a lifesaver. Danny is one of the most…read morehonest people I've ever met.

Another mechanic wanted $3K for a power control module fix for my car. I talked through the issue…read morewith Danny and he recommended a locksmith to address the key issue. Sure enough for $200 the job was complete and car is back on the road. With their knowledge and history, I'm taking my car to Suburban Automative from now on.

They always do a great job !!! I don't have much done there because my car is new but they on…read moreright on in everything they do!

The owner and team took time to find the real problem for my car. It's working perfectly. Thank you…read moreChicagoland auto

In a world of untrustworthy auto repair shops, Russo's remains an exemplar of integrity. My local…read morefamily and I will always take our vehicles to them, so long as they continue to be honest, fair, and excellent in their work. My loyalty was further reinforced today, as Joe at Russo's took the initiative on my behalf to call and catch a parts dealer in their price gouging lie. Love Russo's!

I have been coming to Joe off and on for many years. He tells it like it is. Does not try to…read moreoversell anything. Excellent work.

Friendly and FAIR mechanics and staff make this a good experience. Pete is very trustworthy and…read morepleasant to work with. They evaluate your car well and, when needed, make the repairs needed with excellent, quality work and in a timely fashion.

Pete's was recommended by a good friend, who had been taking her vehicle there for years…read more Recommendations to me are very importation especially coming from someone who I've known and respected for years. Also I know this person only gives referrals, when we'll deserved. Prior to going to Pete's, I had a bad experience with a local business, mechanic and tire shop in the area (North Ave & Harlem). Went for an oil change, tire rotation and once over before putting my vehicle on the road in late June. Was told my radiator had a leak and it would be expensive to repair. Weeks prior, my husband vehicle had been leaking fluids on the garage floor, so i purchased two silver large cookie sheets from a auto mechanic store, to catch liquid and keep from staining the floor, put one under each vehicle. His vehicle did continue to leak and stain the pan, but my mine was clean nothing, and still looking new after several weeks. I explained this to the very polite and professional desk personnel. He insisted there was a leak. I'm panicking because I was unsure if we should put the vehicle on the road. But we did, stopping along the way to check the radiator fluids several times, never did the fluids go low even to today, That was in late June and here we are in mid October. When I took the vehicle to Pete's for brakes had him check the radiator for any leaks or abnormalities. Me Pete stated, there was no leaks and he looked fine, which saved me around 1700.00. Thank you Pete's!!!!!

To start, my family and I have been going to the same mechanic for over 50 years. One problem... my…read moreboyfriend and I just reallocated to Oak Park, and with this comes losing our go to in Cleveland. I have ventured out to others when I desperately needed service and my preferred couldn't get me in, and was always screwed over. The typical you "need" this, this, and this done to your car which led me to have a really poor experience with anything that needed to be done to my car - which had 200k miles on it, and made the process dreadful. Long story short, my boyfriend needed a routine oil change, tire rotation, and wanted to get a full inspection on the car since his just hit 100k miles. The car was also showing that he needed a new timing belt (something that pops up automatically when the car hits 100k, and has yet to be replaced) and we were supposed to be making a long drive the next day for a wedding. I decided to take the car since he had to work. I get to the shop and am immediately warmly welcomed by a nice smile and friendly hello from a man named Tyler. I told Tyler exactly what I wanted and didn't want anything else done besides what I said. I also told him that we ideally wanted to wait on the timing belt seeing as we had to leave for a long trip (I had my fingers crossed on this one since). He checked everything, and came to the waiting room to tell me I can make it there and back before the timing belt needs to be replaced, but that it should be replaced soon. THIS was what I wanted to hear. He also told me I needed new filters (I already knew this, oops), and too the time to show me how gross mine were, so I ended up getting new ones. He ended up giving me a little discount too, and explained, "we just try to do a little something for everyone". Amazing! After driving the car home, it has a completely different (but good) feel to it. Maybe it's in my head, but it truly does feel like it was taken care of properly. I have NEVER had this good of service from a mechanic in my life. Our Planet Automotive will be our new mechanic, and I'm so happy with the time Tyler spent with me on this. I can be a tough critic, but this process was pain-free and easy. Thank you, Tyler, and the guys at Our Planet! :-)

love Car one Caesar and Bruno are amazing people, I was recommended by Valvoline and what a great…read morespot. They are so honest and do such a great job On the spot, Two days in a row and I had everything done for the winter. Also the conversation is always pleasant. Thanks Lisa w/Equniox

Not sure why this branch of Firestone isn't rated higher, but I have had great experiences with…read morethem. I have had two oil changes with them so far, and I always use the $10 off coupon that is available for download (and texted to your phone), which ends up as a total of $33 for an oil change that includes replacing the oil filter. Which is a pretty sweet deal! The first time, I asked them to help me resolve my frozen windshield wiper fluid and they drained my wiper fluid and refilled it at no cost. The second visit, they discovered that one of my brake lights were out, and that cost $15 to replace. All in all, I have seen very thorough and detail-oriented work. This place does get busy, so I would recommend booking an appointment, the earlier in the day the better. I waited a total of 2 hours for my oil change and brake light replacement from start to finish recently, but their interior lounge is pretty comfy, with free coffee and a tv with the news playing.

Stay away from this place, they will not value your time or respect your appointment. Prepare for a…read morewaiting game.

Best of the best. They do not cut any corners and fixing your vehicle correctly is top priority…read more When the local classic car club entrusts a shop with their gems......it speaks volumes about care, courtesy & capabilities. Harlem & Division (& owner Bob Sloan) are the best!

The people who work here are so incredibly nice - I called them ahead of time to make sure they…read morecould take me for an oil change. They said they'd have my car done way before 5pm, when they closed. Once I arrived, I was assisted right away. I handed off my keys and was on my merry way, doing my Saturday things (unfortunately, work). 3 hours passed, and I still hadn't heard from them. Another hour... so I call them. He said they had my car long done (but how was I supposed to know??) So I headed back and the checkout process was seamless. I am new to the area, so I brought in the $20 movers special. I ended up choosing synthetic oil, which is what I usually put in my car anyways. The total came to be ~$75, which is basically equivalent to what I normally pay without a coupon/special. Very nice people and did the job, but didn't see the point of the coupon!