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    Tony A Chester, DMD

    5.0 (2 reviews)

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    Aspen Dental - Dawsonville, GA

    Aspen Dental - Dawsonville, GA

    2.4(30 reviews)
    1.5 mi

    my first visit at aspen dental was a great experience everyone from front desk to dental assistant…read morewas very friendly and caring. the consult at the end of the visit was the first step of my journey with aspen to have my tooth ache problem solved

    Here's my review.  initially had a good experience with Aspen Dental, however that changed once I…read morepaid my bill. I spent over $8,000 at Aspen Dental in Dawsonville, GA for dentures with what they called a seven-year "warranty." In reality, that warranty is so restricted it's almost worthless. They advertise "Emergency, we've got you covered," but that claim is completely misleading. My dentures--still under warranty--snapped clean in half on a Sunday morning. When I called, there was no help, no guidance, just a generic recording basically telling me to call 911 for emergencies. That's not emergency dental care--that's passing the buck. I had an important public engagement the next day and was left completely on my own. No options, no support, nothing. After spending thousands of dollars, I ended up trying to piece my dentures back together myself just to be presentable. That's unacceptable. It gets worse. When I contacted another Aspen Dental office in Cornelia, GA, I was told my warranty only applies to the original Dawsonville location. So despite being a large national chain, they don't stand behind their work across locations. If you move or aren't near that one office, your "warranty" is effectively useless. From the beginning, these dentures have been a problem. After months of discomfort and adjustments, I was finally told my bone structure was too thin for proper implant placement--something they somehow didn't mention until after the procedures, the payments, and months of issues. That should have been addressed before any work was done. Between the misleading advertising, lack of emergency support, restrictive warranty, and ongoing problems with the dentures themselves, this has been one of the most frustrating and disappointing experiences I've ever had with a healthcare provider. If you're considering Aspen Dental, be very careful. What they promise and what they actually deliver are not the same.

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    Aspen Dental - Dawsonville, GA
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    Tony A Chester, DMD - oralsurgeons - Updated May 2026

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