Excellent Customer Service. They will redo you bag as many times as need to make you happy…read more Andrew is amazing. I highly recommend this company. They truly stand behind their work. Than you so very much.

Prices are outrageous...I needed a white leather purse cleaned and conditioned as well as a little…read moreleather purse hardware re-attached (2 tiny screws needed) I got a quote for $370‼ I could buy a brand new purse for $199 Beware before sending in your items for the cost to refurbish .... They will also charge to return your items and the UPS was $5 more than what I paid for priority to send it to them‼

In December I was working and the entire sole of my boot came off in the snow. My fav pair of…read moreboots from Merrill that I've had for over 10 years. I was heartbroken. Googled boot repair and Cedar Grove Bootery came up so highly recommended that I got my hopes up that these boots could be made wearable again. Well this afternoon I brought my boots to this gentleman (whose name I didn't get). The shop is well organized and of course full of boots! He examined my boots and regretfully told me that as a professional he could not in good faith recommend putting any more money into this pair of boots and that he would recommend buying a new pair. He looked at me so sympathetically-knowing I had an irrational attachment to them. He said he could take my money and repair the boots but they wouldn't last and he wouldn't want to do that kind of work. So I ALMOST asked him to repair them anyway. But when a pro is telling you your boots have died, it really is time to accept that your boots have died. I have tremendous respect for someone who has such high standards that they will turn down work if they know the result won't be up to snuff. I have ANOTHER pair of broken boots that I plan to bring there especially now that I know he is a trustworthy craftsman.

Leroy is an expert shoemaker. He will treat your shoes with great care and decades of expertise…read more And he is a really nice guy!

I stopped in to get an additional hole added to a belt and he helped me right away and the price…read morewas right! There was another customer in the store and he was fixing a pair or shoes for her that were too big on her. I don't know what he did for her however she was thrilled with the way the shoes fit! Highly recommend!

Excellent work and fast repair. I would definitely recommend to others in need of a shoe repair.read more

I've been going here for years. Always quality heel replacements, patching, shine. I also bought a…read moreleather belt here that has been very durable and resisted stretching. Yesterday brought in 4 pairs of shoes and inquired if they sell red shoe polish. Owner threw it in at no cost. Was about $45 per pair. ​​

My brother and his wife has been going there for years. He recommended them highly. I went 12/11/25…read morefor a basic leather belt. I've been looking for one for two years without success. Everything I found, on line, Kohl's, Neiman Marcus, Bloomingdale's, and Macy's was beautiful but not basic leather that I could wear with almost anything with a gold color buckle. I found it there! He had a broad selection of both leather and man-made materials, and various kinds of buckles. I chose Ostridge skin, not for the skin but for the color and the buckle, I had the privilege to choose the exact kind I wanted. It was a pleasant experience. With so many store going out, I really want them to stay in. I'll do my part to keep them in business for as long as possible.

This place is the worst. I order a winter school jacket in Decembe 1, owner said it would be done…read morein 30 days. Calling for status in Jan, very rude and insulting response from owner. Then I called 2 times in February response rude again. My wife went in Mar. not ready. Pick it up on Mar 29 the jacket had a mildew odor. And received rude insults again. I was threatened by the owner. He then over charged my credit card, till I corrected him. The owner is a very angry man. he should be in any business dealing with childen. I do not recommend this busines nor should any high school

This business personifies why Yelp is so important. Looking at Accent On Leather's website you…read morewould expect a professional, well-run business that does quality work and charges fair prices. And since there really aren't many business who specialize in this, I had high hopes. Granted, the work he did for me was fairly reasonable but their quality and reliability are sketchy at best. I brought a fairly expensive shearling coat to have some alterations performed. Specifically, I needed the buttons moved & sleeves shortened. I was immediately taken back because the proprietor wreaked of cigarettes. Not sure about others but I really cannot stand my clothing or just about anything else smelling of smoke. He was also, less than friendly, bordering on curt. He matter of factly measured me and the coat and informed me that he was really busy and told me it would take about 3 weeks. Can't fault a guy for being busy so I agreed and left. Three weeks later I called and inquired about my coat and was told that it was ready. Said I would be down to pick it up shortly and when I arrived, the store had closed early. Okay, shit happens. Trip number 3 the next day only to find out that it wasn't ready. I reminded him that he said it was done and he had no reply, just reiterated how busy he was. Two weeks later, coat is finally finished. Trip #4. Alterations were sloppy at best and I saw that he had discarded a leather tab that was on one of the sleeves. I asked what happened and he said he decided to leave it off. Really? Would have thought that was my decision. Fortunately, he empties his trash about as often as he empties his ashtray so he was able to fish it out and sloppily reattach it. Again, this is a leather specialty store that specializes in leather repair and tailoring. Demeanor and smell aside, I expected perfect work and received something not even close. I wore the coat maybe a few times, had my local tailor try and repair the shoddy work he performed and ended up giving it away. Not sure about his other work but if you need leather or suede altered or repaired, I would stay the hell away.

Thanks to Yelp I've found my local shoe repair shop! This is…read moreliterally a mom and pop shop run by a husband/wife team that wants to provide their customers with high quality work. They have brought my overly worn, ripped and extremely dirty suede boots back to life! I have the hardest time finding tall boots that fit just right, and when I finally found a pair of course they had to cost me an arm and a leg. So obviously I wore these boots until they had no miles left. (Or so I thought). I stowed them away for a year never having a chance to get them repaired until now. The owner put a new heel edge at the bottom, did a miraculous patch job on this huge rip, and cleaned them up so well that they look brand new! Took a week to do and cost about $50. I cannot thank them enough! Already brought another pair of boots to them and can't wait to get them back!

Been coming for years - excellent work, fair prices, usually no problem getting a parking spot - I…read moreget both HANDBAGS and shoes fixed here, never a problem, always fast great work for very very fair prices! THANK YOU!

This place is a gem in downtown Westfield! A zipper on a jumper that I really wanted to wear for a…read morebirthday party was snagged beyond what I could do to fix it. As soon as I realized this, I knew that this was the place to go. Although they were a tremendous help in repairing a zipper on my luggage a couple of years ago, I was still a little apprehensive because I'd never taken a clothing item there before. I am so glad that I went anyway! Not only were they able to fulfill my request, I was a bit pressed for time and it was still ready sooner than I expected. The service is always straight-forward and efficient. The process is seamless from drop-off to pick-up. I really appreciate that!

This place is absolutely amazing! When I first called this place it was great customer service from…read morethe beginning. I drove to Westfield and showed him my luxury bag. He pointed out things I didn't even notice and said he can have it ready in two months. It was less than a month and my bag looks brand new. I'm more than satisfied with the work. Thank you so so much!

I've visited TSR twice and have had a good experience both times. The owner is extremely skilled…read moreand is transparent about what he can do, as well as pricing. On my most recent visit, I needed a boot heel fixed internally due to a nail used in its making. In less than five minutes, my boot was fixed and comfortable to wear. I couldn't recommend this location more and I could weep thinking of shoes I could have possibly saved going here.

the repair person glued fake leather on top of the leather insole which should have been removed…read moreand then replaced. The new pads on the heel are not on evenly. $47 cash! for a botched job. The shoes don't fit anymore and i will have to go elsewhere to get this fixed. Never go there.

I had the handle break on one of my Bric's suitcase and living in Nashville did not have a local…read moredealer for repairs. I contacted Bric's who referred me to their webpage where a list of approved dealers were listed. I contacted Square Luggage and sent the requested information and photos of the broken part. They were extremely helpful and told me the cost if the part and shipping which I found very affordable. After a quick phone call they were able to have the replacement handle to me and the suitcase again looks brand new. I likely won;t be able to shop their store directly; however, reviewing their website I will definitely keep their information for any future needs.

I live in California and Square Luggage is the ONLY shop that could help me with my Rimowa Luggage…read moreneeds. Since Rimowa's customer service and quite honestly the company in general is terrible in taking care of their customers (another conversation) THANK YOU Square Luggage for taking care of my luggage needs. They are super knowledgeable, kind and will help you with your repairs. Highly recommend!! Thank you Gentlemen.