This place seems to be extremely unorganized and unprofessional. I contacted a stylist and she said she would be able to use me as a hair model on Sunday July 22. She asked me to make sure I would be free that day to do my hair without giving me a time. Because I appreciated I was a hair model and that they were doing it for free, I decided to take 11am-5pm off work in order to be flexible with timing. However, apparently there was some sort of misunderstanding between the stylist and salon owner and after waiting for hours and exchanging texts, the stylist said she would unable to do my hair that day. She called me explaining that the salon owner said there was no time to do it that day and that the salon owner said she sent the stylist an email but she apparently did not receive it. An absolute mess. If it had been dealt with well, I could have overlooked this, but it was not.
If that was not enough disorganization, she said the salon owner would contact her on Tuesday (July 24) and she would update me. I messaged her but she did not respond. I finally decided to call the salon and the salon owner said there was a misunderstanding again. Apparently the stylist was applying to work in this salon and use me as the hair model, but they did not yet have an agreed upon time where they could do this, but said the stylist would keep me posted. A few days later, I contacted the stylist again because she did not contact me and I wanted to know if I should go forward to make other plans. I asked if there was any news from the salon owner. Among other things, she ultimately said she could not work with me because "u don't hv patient and didn't trust me word" This is what she said word for word. I assume she meant to say I was impatient. It seemed more like she changed her mind about doing my hair and tried to use that as an excuse. I think I was patient enough, especially after blocking off almost a whole day because she was not sure what time she could do my hair, which did not even end up happening.
All in all, I found her communication with me to me extremely unprofessional. I understand that paying clients obviously take precedent over hair models, but this is no excuse for unprofessionalism, which included booking a hair model for a certain day, giving no time, cancel the appointment the day of and then never contact the hair model again to keep her (me) posted. The salon owner did not really seem to genuinely care about the situation either as she did not care to take my name or number down or mention she would take steps to assure this would not occur again. Thankfully I have the message history from which this whole mess occurred. I saw some of the negative reviews on here and Google reviews and wanted to believe they were anomalies because of the positive reviews, but I did not have a good experience here either. So I wanted to warn people about this salon. There are so many salons around the area, please be aware of this one, especially if you are a hair model. read more