Tying to get salvage parts from them is hit and miss. Sometimes they will get the parts pulled in a…read morefew days, other times going on 2 weeks and still not pulled. Communication is also depending on which employee you are dealing with. I have been able to get used parts on ebay shipped to me faster than dealing with the spencer Iowa location- and I am withing driving distance.

From the owner: Our Spencer location has over forty acres of part and vehicle storage with over 100,000 sq. feet of…read morestorage under its roof. It has a mechanical & body shop of over 21,000 square feet, complete equipment and parts installation facilities, complete body & frame repair, and a used truck sales office. It has online access to all inventory at Vander Haag's and has online parts and used truck locating services. The Spencer location is also where the Vander Haag's Corporate Headquarters are.

PLEASE READ!!! So this review is long over due, but if you…read morecan manage to get your work done by ANYONE else, even a mobile guy, you should. The owner of this shop is something else. So we had a rear end go out in December on one of our trucks and this shop was where we took it. Pretty expensive repair but we truckers are used to it. Anyway he got us our quote and pulled the truck in the shop. The rear end wasn't available in Wyoming so it had to be ordered. The very next day I got a call from my friend with a spare rear end who said I could have it for free! (So generous). So I call Thad the owner, being extremely respectful and nice, willing to pay a restock fee(even though it hadn't shipped yet) Explained that it would save us $5k+ and we could really us that kind of help at the moment. We were only a year in business and I unfortunately got a lemon truck that has almost put me under multiple times, so saving $5k+ is a big deal for us. Thad proceeded to react like an INSANE person. Immediately started cussing me out, and said I'm pulling your truck out into the snow filled yard and you can just deal with it. Keep in mind he already pulled out the old rear end as well. Everything fully exposed with me already in Denver at this point. I wasn't rude to this man at all. He just wanted to be vindictive and leave me out to dry. It made no sense to me. I was so confused. I had to basically beg him to not proceed that way. And after ridiculing me, hanging up one me once he agreed to finish the job. I kept my cool though the whole time he had the truck cause obviously now I can't trust him. Anyway after a couple hours had passed, I decided there was no way I could let this man continue the work after being treated that way. I just have to much self respect to allow that to happen and put money in his pocket. So before telling him to kick rocks, I organized someone else to do the repair. Oh and that spare rear end my buddy had wasn't the right one. So then I called Kenworth and just ordered it myself. Now I'm going to wrap this up and make sense of Thad's reaction. Turned out he was over charging me almost $2k on the part alone plus hourly and some shop materials. That's when it all made sense why he completely lost it. He was going to make more off the part than anything else on that job. So we showed up and took the truck back later that same day, but before he would give us the keys he wanted to be paid for taking the bad rear end out. I personally didn't want to give him a dime. Not because I'm a crook but I was just so mad for being treated that way I didn't feel he deserved anything. He immediately called the Sheriff. Acting like a lunatic the whole time. We went ahead and just paid him to be done with the experience. Funny thing is if he would have just been a decent human being I would have never called Kenworth and realized what he was up too. He would have gotten paid the outrageous amount he was charging us and we wouldn't have never thought twice about it. Thanks for teaching us a very valuable lesson on bad mechanics Thad. Took a while to get this review done but I've finally had a chance to breathe from trucking and I was sitting hear thinking about all the terrible things we've over come the last year and a half. You were in the top 3 on that list. If anyone is stuck in Douglas call ACT Mobile Truck And Trailer Repair in Casper. They came out and finished the job in 2 feet of snow and still saved me $1k from Thads original quote. Hope this message finds you well buddy

After a quick search, I found this family ranch was on the way back home. I didn't call and make an…read moreappointment. I pull in and the guy comes out immediately. Super sweet! I needed a bumper replaced. He gave me a quote and let me know that the replacement bumper would come unpainted, so that would add to the price. I couldn't afford it, but I didn't want the bumper to fall off and cause more damage. He got his tools out, fixed it up, and wasn't going charge me! I said ok, what is a fair price? I did end up giving him a pittance, but he was soooo honest. I love these family businesses!!!

From the owner: Hooper Family Ranch offers diesel truck and trailer repairs. We provide commercial truck and…read moretrailer repair and service and a 24/7 mobile service truck. Our truck services include computerized diagnostics, check engine light, engine derates, forced regens, welding, tire, air system and cooling system repairs, brake and electrical issues, battery replacements, cold starts, lockouts, and DOT inspections. If you have any specific needs not listed here, feel free to give us a call. Trailer fleet service repair and service We strive to get you back on the road as soon as possible!

If your near Casper and need mobile repair, for sure call Ashley Baker at ACT Truck and Trailer…read morerepair. I needed an electrical connector on my tractor, it was blowing snow and cold. This guy showed up in 30 minutes. It took him about an hour cause it was freaking cold, but he charged me for less than an hours work plus the $3.50 for the male pigtail. There was no other service charge. I don't know if that is always the case or it's just because I was pretty close....but he's honest and he's good at what he does. He also heard my glad hand gasket leaking air and replaced it at no charge. Good to know that there are people out there still willing to do a good job at a more than fair price!!!!

From the owner: Fast friendly 24HR mobile roadside repair services.read more

Driving through in vacation with our trailer and the Alternator went out. Called and got a super…read morefast response from Phill. Came out first thing in the morning and had it fixed within an hour. Very nice and very knowledgeable. Thanks for taking such good care of us.

From the owner: On Spot Mobile Repair: Your Local, Affordable Mobile Auto & Truck Service…read more Welcome to On Spot Mobile Repair, your go-to locally owned and operated mobile repair service in Casper, WY and surrounding areas. We specialize in on-site repairs for both cars and semi-trucks, offering fast, affordable, and convenient service wherever you are—whether at home, work, or on the side of the road. Our expert mechanics handle everything from routine maintenance to complex repairs, including engine diagnostics, brake repairs, suspension services, and transmission work. Whether it’s a quick fix for your car or heavy-duty repairs for your truck, we’ve got you covered. Our services include: Engine Repairs & Diagnostics Brake System Service Suspension & Steering Oil Changes & Preventive Maintenance Transmission Services Heavy-Duty Semi-Truck Repairs At On Spot Mobile Repair, we’re committed to providing affordable and transparent pricing with no hidden fees. We value your time and aim to get you back on the road as quickly and safely as possible. Call or text 307-797-2005 or to schedule an appointment. Fast, reliable, and on the spot—wherever you need us!

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

Moving from Texas to Washington and suddenly my transmission goes bonkers. called them and they…read moregot me in right away. spent 3 hours with them investigating. They reported a loose bolt or something. Never ran diags. I did test drive and seemed fine. They charged me for 2 cans of brake cleaner (seriously?). Hit the freeway again and 6 miles, transmission suddenly shifting wildly on its own. I said forget it, going somewhere else. Next town, the ran diags (10th gear issue) and confirmed no leaks etc. Nice people, but they don't come across as reliable truck mechanics, at least not for my F-150! $319 might as well just throw in the trash!

They toke a while to analyze whats the problem with the truck but they make a good job…read moreThey might be more expensive than everybody else but they deserve it . What upsets me that they tried to delay me for another day but after i told them i can pay extra to get it fixed today .. they just delay 45 min after the normal hours. Over all they did a great job that I appreciate.

Before we get there lady on the phone was so nice !! As soon we get there and dropped the trailer…read moreshe started !!! 45m no one came close to the truck then I called them again (I'm Fleet manager ) and asked her when are you guys going to start the diagnostic? Her answer - it's been 35m already we doing diagnostic and minimum is two hours!!! So I called my dad and ask does someone working on the truck last 45m and he's answered me no one so I called back again and tell her how come you guys started when no one even came close to our truck ?? So I had my dad just pickup he's trailer and leave from this place !!! Very disappointed!!! How are you eating or sleeping when you overcharging hard worker people money !! Shame on you ,,, we have kids and family to we need to feed !!! Pray to Jesus's for forgiveness!! God Bless !!!

My husband was stranded in Wyoming and needed a mobile mechanic. He's 17 hrs away from home and…read moreneeded to head back tonight. Long story short, "Strong Arms Mobile Services" helped us in more ways than one!! Mike fixed the truck and was very hospitable. I would definitely recommend this company with a10/10 rating if I could bcz 5 just isn't enough. Thank you Strong Arms !! Mike!! Thanks again!!!

From the owner: Mobile Truck, Trailer, & Equipment. Routine Maintenance & Repair Services. Emergency Road Side…read moreAssistance. Computer diagnostics Engine repair Forced Regeneration, Electrical, Drivetrain. Cat, Cummins, Detroit, Paccar, International, Volvo, Freightliner Western Star, Over The Road, or In The Oilfield. Where ever you are We can be.

Great service.....Even on a Sunday! Needed a fuel filter for our diesel truck. Of course Chevy…read morewasn't open. Tech was out in minutes. Affordable too. Highly recommend!

He said he'd be out in a couple of hours. He never showed up. Didn't call. Didn't answer our…read morefollow-up calls or text. We wasted the afternoon waiting on a no-show, when we were in a serious situation. Don't waste your time.