I will say this is hands down best shop in douglas. They will take care of your needs large and…read moresmall and not hit your pocket book hard!

Terrible customer service. Did not call multiple times when they should have. We took our car in…read morefor the a/c to be fixed. They ended up breaking something in our car that made it unable to drive. They knew we were moving out of state, we had to rent a car one way and then had to fly back to pick up the car later. They still charged us for the original cost they quoted us after discussing how much money we had to shell out for their mistake. absolutely terrible place!

Traveling from Oregon in a 40 ft. coach pulling a vehicle. Our towed vehicle started overheating…read moreand we had read some reviews that really suggested using "Speedy repair ". We called to see if they could fit us in and they said tomorrow. We dropped the vehicle off so they would have it for the morning and an hour later they called and said come test drive. They found a simple problem and fixed. They could have replaced unnecessary parts and charged an arm and a leg but didn't. Wonderful people and so honest and helpful. We hooked up left town for Kansas and the called next day to check on us. Highly recommend this shop. Douglas Wy. Is lucky to have them.

Wow! Talk about great service! Tyler got my truck in immediately after breaking down. He found the…read moreproblem in no time and had the part delivered and installed by the next day. I don't recommend breaking down, but when it happens, call Automotive Excellence first! They are honest and up front about cost and estimated repair time. I am one very happy customer!

Patrick knows his stuff.... he's honest , fair , and most importantly careful with your vehicle …read more Highly recommended...

Not professional. Didn't grease the front end of my pickup even when I ask them if they would. I…read moreusually service my own vehicles, and will continue to do so after going to this business.

We were staying in the local KOA and our Motorhome was giving us starting issues. The KOA referred…read moreus to Crossroads Diesel. We called them and two hours later, Kyle came and quickly diagnosed our problem. We thought we needed an alternator but Kyle told us our two year old battery would no longer hold a charge. Kyle was polite, honest, and very knowledgeable. We would encourage anyone in the area to call Crossroads.