We hit a deer around 11pm the other night. Airbags deployed and auto called the police to which they auto called this tow company which was at the top of their call list for that time. We were still extremely shaken up and unaware they already called this place so we called Gibsons asking if they could wait so we can see if the truck is still drivable. We had an ambulance there and 3 cop cars trying to deal with all of that. The OWNER picked up and immediately gave us an attitude cause we were asking for them to wait. So much happened during and after the accident we've yet to have a second to breath. The owner said "yall are wasting my time" and hung up on us all because we requested the driver (that we never even requested in the first place) to wait to see if we can drive the truck to the exit to save hundreds of dollars. They never informed the cops they canceled nothing. Left us stranded there until an actual respectable towing company had to come all the way out from Casper to save us. Never ever use this horrid company. Especially in the type of business they have, they should understand a situation like this and actually want to help people instead of pinching for money. Hanging up on a customer that you know just hit a deer and the cops requested YOUR company to help with the tow.. is beyond crazy and inhumane. The cops were even dumbfounded with what yall did. Disgusting. read more

If I could give them 10 stars, I would. Outstanding service! Professional, knowledgeable, timely, efficient, friendly--just like a kind neighbor. They took good care of my Prius, which is more complex than other cars. Their equipment was clean and in excellent shape--like new. Great experience. They were a bright light in a tough day. What a blessing! Thank you, Marc and Kyle (Kelley?)! I can't recommend Gibson Towing enough! read more

Adam to the rescue! We broke down just off the interstate in Douglas. We called a couple repair places, and no one was willing to help us. Gibson Towing was across the road. He came and got my family into his air-conditioned truck while he quickly loaded our car on the flatbed. He got us to the car dealership in Casper just before closing to drop our car off. He then brought our family and our luggage to a hotel for the night. He was friendly, helpful, and a pleasure to ride with. I can't possibly thank him enough for helping me and my kids get to safety on such a hot day. His truck was clean and cool. I would 100% recommend Gibson Towing. I hope you are lucky enough to get Adam as your driver if you ever need them. read more

Thanks Aaron for the 335 mile tow to a dealership that had my tire in stock. You and your entire team ROCK! And appreciate it. -CSM Blansett US ARMY read more

Gibson's Customs Towing - Towing Near Me - Douglas, Wyoming

A week ago I was stranded at a rest area in rural Wyoming. My rental car company was less than helpful. I called and, once details around what I was driving were hashed out, I was given an eta. On time , helpful and able to get the car started quickly. He even offered to follow me to the parts show to get what was needed: the fob battery was dead. More importantly , in some ways, to me as a woman traveling alone: I was heard. I was respected. Even when the problem was easily solved, I wasn't put down or made fun of. I felt safe. 100% would use this service again. read more

Bryce was awesome! He picked us up when my belt went out and took us to a hotel. He picked us up the next morning, too, and took us out of his way to a mechanic. Definitely recommend! Gibson is super helpful and everyone there is so responsive and friendly. read more

If you happen to be having a very bad day on I-25 in Converse or Platte counties, this towing service will make that day more manageable. My bad day involved a deer, then a tow to Casper. They arrived faster than expected; the service was relaxed and professional; the truck was comfortable and immaculate. read more

Lost a fan belt and they were able to recover me and get me to the nearest dealer for my VW. They worked hand in hand with AAA with out any issues. They did a great job. Thanks for the LIft. read more

Helped me out when my battery died. Awesome service. Easy as pie. Fast and reliable.

Quick and friendly service. Very knowledgeable and careful with my vehicle. If I ever need a tow I will definitely use them again.

Mark was super friendly and quick. He went above and beyond by taking my car to the shop and then dropping me off at McDonald's. Definitely would use him again if I need to. read more