While traveling to take my daughter and her horse across country to school we hit a deer. Russ was…read moreamazing and kind while he insured we were all safely rescued from the side of the interstate. He was our knight in shining armor!

My tire ran over something on the road and had a blowout, after waiting three hours for my…read moreemergency road service to arrive Russ's son stopped to see if all was well, and suggested Ross's Towing Service. Within ten minutes Russ showed up, because I was missing some of the required components to change my tire, I'm thankful this angel showed up with the knowledge and expertise do the job. Judy Ball

We hit a deer around 11pm the other night. Airbags deployed and auto called the police to which…read morethey auto called this tow company which was at the top of their call list for that time. We were still extremely shaken up and unaware they already called this place so we called Gibsons asking if they could wait so we can see if the truck is still drivable. We had an ambulance there and 3 cop cars trying to deal with all of that. The OWNER picked up and immediately gave us an attitude cause we were asking for them to wait. So much happened during and after the accident we've yet to have a second to breath. The owner said "yall are wasting my time" and hung up on us all because we requested the driver (that we never even requested in the first place) to wait to see if we can drive the truck to the exit to save hundreds of dollars. They never informed the cops they canceled nothing. Left us stranded there until an actual respectable towing company had to come all the way out from Casper to save us. Never ever use this horrid company. Especially in the type of business they have, they should understand a situation like this and actually want to help people instead of pinching for money. Hanging up on a customer that you know just hit a deer and the cops requested YOUR company to help with the tow.. is beyond crazy and inhumane. The cops were even dumbfounded with what yall did. Disgusting.

If I could give them 10 stars, I would. Outstanding service! Professional, knowledgeable, timely,…read moreefficient, friendly--just like a kind neighbor. They took good care of my Prius, which is more complex than other cars. Their equipment was clean and in excellent shape--like new. Great experience. They were a bright light in a tough day. What a blessing! Thank you, Marc and Kyle (Kelley?)! I can't recommend Gibson Towing enough!

Mark and his crew work hard to provide excellent service to their customers. Gibson's is 1 of the…read more2 AAA towing companies. He would take the 30 mile trek to Bill, Wyoming in stride with nary a complaint! They are real busy most of the time. Keep in mind a good mechanic and body shop usually is. Patience is a virtue for any good car owner. My go to garage in Douglas, Wy.

Traveling from Oregon in a 40 ft. coach pulling a vehicle. Our towed vehicle started overheating…read moreand we had read some reviews that really suggested using "Speedy repair ". We called to see if they could fit us in and they said tomorrow. We dropped the vehicle off so they would have it for the morning and an hour later they called and said come test drive. They found a simple problem and fixed. They could have replaced unnecessary parts and charged an arm and a leg but didn't. Wonderful people and so honest and helpful. We hooked up left town for Kansas and the called next day to check on us. Highly recommend this shop. Douglas Wy. Is lucky to have them.

I will say this is hands down best shop in douglas. They will take care of your needs large and…read moresmall and not hit your pocket book hard!

Terrible customer service. Did not call multiple times when they should have. We took our car in…read morefor the a/c to be fixed. They ended up breaking something in our car that made it unable to drive. They knew we were moving out of state, we had to rent a car one way and then had to fly back to pick up the car later. They still charged us for the original cost they quoted us after discussing how much money we had to shell out for their mistake. absolutely terrible place!

I broke down out at the lake. My car wouldn't run so E & F was called to get my car into town. They…read morewere fast and professional. They really took care of my vehicle loading it as well as making sure it was very secure. My son & I were able to get a ride into town with them. Even my dogs. Very good service.

Horrible experience! My son slid into a ravine, so I called E&F towing. I gave them my credit card…read morenumber over the phone, not knowing what the total charges would be (big mistake) They charged my card $637.00!!!! They totally took advantage of my bad situation. I asked that they PLEASE lock the vehicle, as there were expensive tools in the truck. They left the truck UNLOCKED and even left the keys in the IGNITION! I suggest NOT to use this Rip-Off company!

Not professional. Didn't grease the front end of my pickup even when I ask them if they would. I…read moreusually service my own vehicles, and will continue to do so after going to this business.