Did an excellent job on my husband's vehicle !! Timely and professional. Looked like brand new.read more

Purchased a Redeye long block from them and had it shipped to Phoenix Arizona. Transaction was…read moresmooth and motor arrived in perfect condition. I know they are a body shop but they also sell some auto parts.

It took me almost a year to find the exact (used) car I wanted -- the color, the make, the interior…read moreupholstery, etc -- after a distracted driver totaled my former car while it was parked on the street. Bought the dream car and owned it less than a month when the SAME THING happened -- distracted driver smashed the new car while it was parked in front of my house. I took the car to Platinum, where Eric fixed it to perfection. The car is metallic orange (Nissan's "monarch orange" paint) and I was worried that the paint wouldn't match exactly -- but the finished body work was EXCELLENT and the paint job is flawless! The car had been damaged once before I bought it, so Eric not onlyrepaired the "mistakes" the former mechanics had made, but restored my car to "like new" condition. I can't rave about Platinum Auto enough. They not only do amazing work, but they're good, honest, decent people as well. Best body shop in Erie, in my opinion!

Service was great! They made it very easy to go through the entire process! My rent a car was…read moreready on time. The employees were all very friendly. My car was done in a timely fashion! Highly recommended company!

I did not even get past the phone call to go in for an estimate. The lovely Brittany answered the…read morephone, and when I asked about coming in for an estimate, she inquired about the type of accident, the year, make and model of my car. I told her and her reply was I recommend coming in for someone to look at your vehicle to see how bad the damage is and how much it cost!!!!! DID I JUST HEAR THAT FIR REAL!!!!! perhaps someone needs to teach Brittany what an estimate is and why people call for them. I can't even take my vehicle to a company that conducts its business like that over the telephone. Have to say I was most disappointed to call for an estimate and have this happen. I'm still in shock!!

Fast, reliable, only concerned about their customer…read more Gene is great to work with. The entire staff is amazing.

I was asking the lady on the phone a question and she hung up on me. Like how rude. How can you get…read moreany business done when the lady on the phone won't listen to a potential customer.